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Name Available: Register for Free
Title Customer Service Front End
Target Location US-LA-New Orleans
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Hobbs Dr.Shreveport, Louisiana Street Address
Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjective:To provide cooperative leadership, along with exceptional learning and motivation of others, in a customer friendly environmentQualifications:Successful team leader qualified for opportunities within mutual organizations benefiting in quality service to all customers for visible achievements in profits for the sake of the corporations.My innovative skills can be shown professionally in the following areas:Effective employee trainingOutstanding file maintenance in a fast pace environmentUnderstanding of Microsoft Word, Excel, and AccessCooperative motivator as well as a learner of all tradesUnsurpassed Management Skills related directly to hiring quality staff thats proficient in utilizing their skills and talents to take a company beyond its highest standards.Outstanding knowledge and niche for balancing multiple priorities with great strategies to exceed tasks goals.Shows professionalism and quality control that will impact the company image, expand retention of employees, and express customer loyalty for the company.SAP (System Applications and Product)Education:Wiley College  Shreveport Campus  Marshall, TX May 2012 - MAY 2014Bachelor of Business AdministrationDirectors ListHonor RollPerfect AttendanceRemington College- Shreveport Campus, Shreveport, La March 2010- March 2012Associate of Science Degree in Business Office ManagementDirectors listHonor RollPerfect AttendanceExperience:Human Resource  Payroll December 2012 September 2013The Bradford, Shreveport, LaHandle all of the employees payroll, time- clock punches, benefits, FMLA, certifications, licensures, employment verifications.Completes weekly, monthly, and quarterly reports, as deemed necessary by the Administrator.Maintains various databases; designs reports for payroll time-reporting purpose and personnel utilizing various computer software programs, including (not limited to) Microsoft Words, Excel, SmartLinx, and American Health Tech.Relates knowledgeable information regarding employees rates and benefits to all department heads and employees.Complete Federal, State and miscellaneous forms including verifying employment.Provide job candidates by screening, interviewing, and testing applicants.Obtains all pre-employment and employment requirements.Monitors unemployment claims by reviewing claims, substantiating documentation.Orients new employees by providing orientation information packets; reviewing company policies.Assist the Administrator in other duties as directed.Complete daily Census hours.Orders all office supplies while staying in monthly budget.Orders all uniforms for new, full time employees and their yearly anniversary dates.Files Scan and Organizes.Other duties as assigned.Staffing Specialist May 2008 - November 2011Command Labor, Shreveport, LaResponsible for recruiting and screening new applicantsNew hire orientationEmployee scheduling and payrollHandle all incoming and outgoing correspondence related to company operations and affairsClerical duties including but not limited to filing, typing, phone dispatch, assisting visitors, ordering office materials and appointment schedulingSales Department Supervisor December 2009- December 2010Home Depot, Shreveport, LaCustomer service, supervising associates, coaching, and trainingEvaluate staff performance, created performance goals and give performance review.Scheduling (created/reviewed) staff, interviewing, input time.Maintained department, first phone inventory ordering, filling orders, processing clearance reports, transferring brother and sister request and tracking inventoryBalancing and verify vault, decision makingFront End Supervisor July 2005 - December 2009Home Depot, Shreveport, LaCustomer service, supervising associates, coaching, and trainingEvaluate staff performance, create performance goals and give performance reviewsScheduling (created/reviewed) staff, interviewing input timeMaintaining frontend of store balancing and verify daily cash drawManaged front end operations, determined and met customer needs, created and reviewed data, interviewing, balanced vault, decision makingSpecial Service Supervisor July 2005  December 2007Home Depot, Shreveport, LaCustomer service, supervising associates, coaching and trainingCreate Special orders, quotes, will calls, follow ups update special order books and handle customers issuesEvaluate staff performance, created performance goals and give performance reviewsScheduling (created/reviewed) staff, interviewing, input timeBalanced and verified vault, decision makingCashier/ Phone Operator / Special Service Associate February 2000  July 2005Home Depot, Shreveport, LaHandled large amount of cashAssisted customers interior and exterior, customer and special orders follow-up,Created quotes, processed phone sales, merchandise lookupOffice Coordinator February 1999  October 1999Dianne Boyt Insurance, Mansfield, LaPosted payments, balance ledger, create quotesWrote payroll checks, answer phone, and customer follow upPC SkillsMicrosoft Office 2007 & 2010 Word, Excel, Access, QuickBooks Pro, PowerPoint

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