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Title Project Manager Scrum Master
Target Location US-WI-Milwaukee
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Candidate's Name
OBJECTIVETo find a position as a Senior Scum Master or Agile Coach that allows me to use my strong leadership and organizational skills to help teams perform and deliver better results.EXPERIENCESeptember 2020  Current Johnson ControlsEngineering Project Manager/ Scrum MasterScrum Master/Agile coach for 2 distributed teams involved with the development of Metasys productsCoach for architecture team responsible for delivering Metasys solutionResponsible for the administration and management of all SAFe/Scrum CeremoniesResponsible for conducting daily stand ups, weekly backlog refinement meetings, sprint planning, sprint reviews and sprint retrosResponsible for all PI planning preparation, creation of team board using Miro and JiraManagement of team backlogs in Jira to prioritize features and create greater transparencyCoached Architects and Product managers on how to refine and prioritize backlog using WSFJCoached Product Managers on how to write user stories using personas and complete acceptance criteriaCoached teams on SAFe/Agile processes to facilitate prioritization of work that delivers the most value to customersWorked with other Project Managers to develop Program DoD to establish an adoption of standard definition of done practices across teamsResponsible for team status updates and elevation of impediments at weekly SOS meetingsMonitored team velocity and created capacity spreadsheetsJuly, 2017  Current Johnson ControlsAgile Scrum MasterScrum Master for 2 distributed teams involved with the development of an estimating and ordering tool for Johnson ControlsResponsible for the administration and management of all SAFe/Scrum CeremoniesResponsible for conducting Daily Stand Ups, Sprint Planning, Mid Sprint Reviews, Sprint Demos & Retrospectives for both teamsManagement of Product Backlog and Iteration dashboards for both teams in Azure Dev Opps toolMonitored team velocity and created capacity spreadsheetsMonitored team burn down to ensure progress during sprintResponsible for team status updates and elevation of impediments at weekly SOS meetingsDeveloped training and best practices with other Scrum Masters at Scrum Master Community of PracticeWorked with Product Owner to refine Product and Sprint backlogCoached and trained new team members on Agile & Safe practicesManaged PI planning events for teams and identified features and dependencies on other teamsProvided access and training to new team members on Azure DevOppsApril, 2017  August 2017 United Airlines, ChicagoAgile Scrum Master/CoachFunctioned as Scrum Master for team developing intake tool to manage PMO projectsCoached team on Agile Methodology & Scrum PrinciplesPromoted the adoption of Agile and facilitated the adoption of Scrum and Agile with teamCreated Product Backlog in TFS toolCreated User Story Training and trained team to write stories with proper acceptance criteria and a definition of ready and doneEstablished Iteration calendar and Scrum CeremoniesConducted daily stand ups, sprint planning, backlog refinement and retrospectives with teamsCreated capacity spreadsheets and burn down charts to measure team velocityWorked closely with Product Owner and BA to gather and refine storiesPresented to senior management on the value of Agile and ScrumAugust, 2016 November, 2016 Kohls, CorporationAgile Scrum MasterFunctioned as Scrum Master for 3 software development teams within Kohls Technology OCF program.Managed both offshore and onshore resources for all three teams.Responsible for conducting all Scrum Ceremonies with teamsConducted daily stand ups, sprint planning, backlog refinement and retrospectives with teamsManaged teams Product backlog using CA RallyWorked with Product Owner to identify features and refine features in backlogMonitored team velocity and created burn down chartsOrganized PI planning events for teams and identified features and dependencies on other teams within Release trainCreated Sprint Demo presentations and conducted Sprint DemosWorked closely with business stakeholders and senior management to identify key performance metricsApril 2016  August, 2016 HCSC Chicago, ILAgile Scrum MasterFunctioned as Scrum Master for software development team involved in the modernization of Blue Crosss Claims Adjudication system and conversion of platform from Cobol to JavaEstablished and managed Scrum team that consisted of both offshore and on shore team membersCoached team on foundational Agile principles and SAFe FrameworkResponsible for the establishment and management of Scrum CeremoniesDeveloped Scrum team Product backlog and Sprint board in JiraConducted Scrum ceremonies with the teamWorked closely with Product Owner to refine BacklogDeveloped project metrics and burn down chartsTrained team on the development of user stories and how to estimate workDeveloped team Sprint Review presentations and other ad hoc workOctober 2015- February, 2016 - Northwestern MutualAgile Scrum Master/Project Manager/CoachFunctioned as Scrum Master for Organizational Change Management TeamEducated the team on Agile methodology and facilitated the transition from Waterfall to AgileDeveloped, planned, scheduled and conducted all Scrum Ceremonies for teamTrained team on Scrum as a framework and the roles of each team member within a Scrum teamResponsible for the creation, development and administration of team backlog in electronic tool (Lean Kit)Trained team to write user stories and size work by using Fibunacci methodWorked closely with Product Owner to refine Backlog on a weekly basisConducted daily team Stand Ups, Backlog Refinement, Sprint Planning and Sprint ReviewsCreated Sprint Review presentations and burn down chartsFunctioned as administrator of team Sharepoint siteAugust 2014 October 2015- Northwestern Mutual- Milwaukee, WIProject Manager (Contractor)Functioned as Scrum Master for Continuous Learning & Improvement Team within IT Solution DeliveryTrained new teams on Agile and SAFe framework and Scrum processHelped teams create backlogs using LeanKitScheduled Scrum Ceremonies for teams and established cadence of ceremonies for them to followSupported teams as they established Agile processDevelopment and administration of Visual Management Kanban Board to display backlog for teams practicing KanbanFunctioned as core team member on team that deployed Agile methodology to three thousand members of Solution Delivery within ITDeveloped Obeyas and Mission Control Kanbans to visually portray the work of all of IT Solution DeliveryResponsible for the operational needs of 12 Agile teams as it related to practicing Scrum, SAFE & LeanMarch 2014 August 2014 Associated Bank - Milwaukee, WIProject Manager (Contractor)Responsible for weekly management and reporting of Project Management Office dashboardProcess and entry of new projects into Project Management Office toolMonitored and reported on project health and status at bi weekly PMO stakeholder meetingFunctioned as Project Manager for strategic initiative that involved the establishment of a new line of businessResponsible for the creation of monthly PMO dashboard presentation to senior executivesProvide project management support to senior Project Managers and DirectorAugust 2013 January 2014 Deloitte, LLP Madison, WIMarketing Project Manager (Contractor)Developed Marketing plan and outreach strategy to increase provider participation and adoption of EHR technologyCoordinated and executed marketing campaigns to increase provider engagement and awareness of programCreated targeted marketing content and messaging to various customers segmentsDeveloped Marketing schedule and outreach timelineDesigned FAQs and User Guides to streamline registration processCreated training modules and webinars for provider trainingDeveloped program website content and updatesPerformed research to accelerate program participation and adjust marketing strategyAugust 2012  May, 2013 Assurant Health Milwaukee, WIProject ManagerFunctioned as business consultant to Individual Health & Supplemental product lines to identify customer pain pointsLed and managed the development of tests and process improvements focused on improving customer retentionResponsible for the Test Environment prioritization of tests and projectsLed and managed the development of Agent Test to identify the cause of high lapsation in indemnity Health productsDefined and developed project scope and deliverables by meeting with business sponsorsDeveloped project scope, charter, budget, timeline and other metricsScheduled and conducted project kick off and status update meetings with core teamsResponsible for reporting on project status to senior leadershipDelegated and managed work load and supervised eight analystsMonitored test results and conducted weekly status meetings with stakeholdersDeveloped final project analysis and presented findings to stakeholdersMay 2008 August 2012 Assurant Health Milwaukee, WIProject ManagerFunctioned as consultant to business areas to identify process improvements and tests focused on improving customer retentionManaged the development and execution of tests and process improvementsDeveloped customer communication materials to explain health care reformParticipated in organizational discovery initiative mapping the customer experienceFunctioned as project lead on the design of customer web site related to health care reformFunctioned as project manager for Smoking Cessation TestDeveloped retention training for customer facing operational areasTrained operations team on new retention strategiesDeveloped and maintained department Intranet page promoting the Test environmentSeptember 2006- May, 2008 Assurant Health Milwaukee, WIMarket Intelligence AnalystFunctioned as Project manager of internal Market Intelligence databaseDeveloped project plan and implementation strategy to promote database to sales agentsManaged project team assignments and workManaged project budget and contract with vendorCreated written communication promoting database to increase adoptionPromoted and trained sales agents and end users on database toolIncreased adoption and usage of market intelligence database by 50%Created quarterly and annual competitor profiles for senior managementPerformed market analysis and created thematic maps to identify areas of opportunityJuly 1998September, 2006 Bushman Equipment, Inc Menomonee Falls, WIMarketing SpecialistResponsible for writing press releases, case studies, product brochures, safety manuals and other promotional copy on company productsDeveloped product application stories working closely with engineering staffCreated and executed direct mail and email marketing campaignsto customers and distributorsMaintained and updated web site with current articles and press releasesDesigned website for secondary Flaton clutch product line using DreamweaverAnalyzed monthly web statistics and performed search engine optimization to increase website rankingsManaged sales database and created monthly sales reports using Crystal Reports to analyze sales activity and improve product performance and identify areas of growth and opportunityOrganized trade show participation and booth materialsEDUCATION2006-2013 B.A. - Political Science - University of Wisconsin, Milwaukee, WI.COMPUTER SKILLSProficient at Microsoft Word, Excel, Access and PowerPoint, Microsoft Project, Visio, Tableau & Prime Location mapping software, Crystal reports, Adobe Publisher, Adobe Acrobat, PageMaker, Dreamweaver MX, and Adobe Photoshop, HTML, SharePoint, Jira, CA Rally, Lean Kit.SAFe POPM Product Manager trainingSAFe for Teams training.Certified SAFe Scrum Master.Project Management Foundations certificate  UWMLanguages spoken: Hindi and Bengal2857. N SUMMIT AVENUE MILWAUKEE, WI  53211.PHONE: PHONE NUMBER AVAILABLE, EMAIL: EMAIL AVAILABLE

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