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Street Address Tecumseh Drive Mobile: PHONE NUMBER AVAILABLE Phone: PHONE NUMBER AVAILABLEManeville, OH Street Address Email: EMAIL AVAILABLESALES PROFESSIONALOPERATIONS MANAGEMENT ACCOUNT MANAGEMENTHighly effective sales professional with successes in business operations and facilitating exceptional sales achievements. Absolute successes in business development, cost containment, revenue generation, and turning underperforming operations into market leaders. Skilled project manager with exceptional troubleshooting skills to assess organizational needs, identify areas needing improvement, and formulate effective solutions. Excellent communication, leadership and relationship management skills.Areas of ExpertiseOperations ManagementStrategic Analysis, PlanningMarket ExpansionCompetitive AnalysisBudget DevelopmentAccount ManagementNew Business DevelopmentCost ControlCustomer RelationsRevenue Generation StrategiesEmployee TrainingProject ManagementTactical Marketing PlansProcess ImprovementsTeam Building, LeadershipKey Skills AssessmentHighly skilled in the successful organization of complex projects requiring judicious analysis and follow-through.Goal oriented strategist whose confidence, perseverance and vision promote success.Dependable, hard-working, effective in recognizing client needs and delivering results.Excels at directing a cohesive staff in successful attainment of objectives with proven record of achieving objectives with a limited budget.Able to prioritize tasks while working under pressure with accuracy, attention to details, and time management.Proven leadership ability and exceptional work ethicProfessional ExperienceMonkey Bar & Grille 7/2022-7/2023General Manager: Responsible for all aspects of running the venue.Including: Hiring a staff of 100, training, inventory, music, employee retentionCollett Sealcoat, Dayton/Cincinnati 5/2018-7/2022Account Management/Sales in the Sealcoating IndustryMaintained CRM to keep customers information.Called on Commercial Accounts raising revenue each year.Exceeded quotas from 1 yr. to the nextBuilt relationships that I still maintain from this position and previous.Worked with operations to make sure everything went to the customers expectations.TNT Services, Cincinnati/Kentucky 8/2016-5/2018Account Management/SalesSales and Account Management for commercial Power washingAccounts include Krogers, Walmart, Divisions Maintenance, Towne properties etc.Have added new accounts monthly through building relationships.Worked with networking groups to help build relationships.Managed a CRM to keep customer accounts.Zep Chemical, Cincinnati/Dayton OH 4/2015-8/2016Sales and Customer ServiceSell cleaning solutions to multiple industries: trucking, universities, hospitals, restaurants, etc.Doubled territory in one year.Sell and coordinate site-specific services.Business development of both long and short sales cycle accountsAlpha & Omega Building Services, Cincinnati/Dayton OH 2/2010 3/2015Sales and OperationsSold cleaning services and managed multiple buildings at the University of Dayton Including the Arena, Keller School of Law as well as other dorms.Oversee operations at Wilmington College as well as Tri-Health Medical facilities.Sold and coordinated site-specific services.Planned and implemented work schedules, maintenance, site inspections and employee scheduling.SBM Site Services, Cincinnati, OH 2006 - 2009Area Manager/SalesManaged up to 150 employees in facilitating contract requirements and services.Responsible for leading area in achieving revenue growth goals, managing and coaching a high-performance sale and marketing team, and preparing and implementing an annual strategic plan and budget.Managed the company strategic planning relative to market position and future opportunities and maximizing client satisfaction and retention through a pro-active client feedback system.Provided leadership for all aspects of the sales process throughout the area, fostering teamwork, excellence, and employee satisfaction.Led productive on-site customer relations.Oversaw ordering and inventory, cost control, labor, hiring and training.Managed accounts with JLL as well as CBRE and Hospice of Cincinnati, Ft. Hamilton Hospital, NCR, Lexis Nexus and Dayton Daily NewsProcured new accounts through customer referrals and prospecting.Village Tavern, Cincinnati, OH 1995-2006General ManagerResponsible for operations of all areas of Bar and KitchenSupervised two locations.Currently serve as part-time consultant to ownerGround Round, Cincinnati, OH, 1992-1995Regional General ManagerResponsible for all operations of restaurant including hiring and training employees, inventory management and cost control.Personal InterestsFamilySportsMember of Avon-Miami #542 Masonic Lodge |
