| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Candidate's Name
Email:EMAIL AVAILABLE Mobile:PHONE NUMBER AVAILABLE
Experience Summary:
Summary:
Overall, 15 years of experience in the IT industry, at various levels and roles as a QA Automation Lead, Business Analyst, Scrum master, project and Program Manager and SAFe Release Train Engineer and for the last 10 years as a Project/Program manager and SCRUM master. Expert in delivering projects utilizing methodologies including SAFe, waterfall and extreme programming with both In-house and contract resource Proficient in managing continuous integration projects utilizing SCRUM methodologies, adept in schedule & task management, budget & capacity, risk management, project & program plans, executive leadership metrics & reporting, daily & weekly dashboards for internal and external customers, functional test automation, managing key performance indicators (KPIs) measuring progress against short and long-term goals. Experience in managing complex and large integrated IT projects utilizing best of the breed ecommerce including WebSphere Commerce, Magento, Seibel, InterShop, PHP and Java based retail & marketing applications and in-house built application stack. A proven Program and Project Manager with broad functional and technical experience with noted ability to manage and deliver large and small-scale projects on-time and on budget in a fast-paced environment under tight deadlines, working with globally distributed stakeholders and senior leadership team. Highly Motivated, effective communicator dedicated, and proactive Motivated, effective communicator dedicated and proactive.Career History:
Organization
Position
Start
End
General MotorsQA Lead/Scrum Master, Project & Program Manager and Release Train EngineerJuly 2014Till dateKryterion onlineProduct Owner /Business Analyst
June 2012
June 2014
University of Phoenix
Sage IT IncQA/BAProgrammerNov 2011May 2007June 2012Oct -2011
SOFTWARE TOOLS MS Teams
JIRA SAFe Agile Waterfall
Kanban Confluence Microsoft Office Suite MS SharePoint/SharePoint OnlinePROFICIENCIES Scrum Project Management Release Test Management Agile Scaled Agile Scaled Agile (SAFe) Waterfall Methodologies Quality Assurance
Backlog Grooming Sprint Planning Manager/Release Test Management Daily Standup Sprint Review PI Planning (Scaled Agile) Cross-functional Team Leadership
General Motors:
Senior Project Manager/ Release Train Engineer July 2014- Till Date Maintained continuous alignment of program scope with strategic objectives and make recommendations to modify programs to enhance effectiveness. Partnered and collaborated with the cross functional resource and project managers from the enterprise teams from inception to delivery of the entire program including technical solution design, product strategy, planning, executing & deploying the largely integrated platform.
Improvised several key project deliverables across the organization by educating key development leads on Agile methodologies and helping them in running daily scrums.
Managed program life cycle from system design through integration, verification via requirements-based execution, quantitative risk management, and formal change management techniques.
Responsible and accountable for the coordinated management of multiple related projects directed toward business and other organizational objectives Created a spider web model with key elements to focus on while managing vendor contracts, estimating potential savings and termination procedures Facilitate the PI planning meetings and other SAFe processesCustomer Service: Implemented several process improvements and achieved faster delivery to customers by reducing the code shelf life and overall release lead time from 10 to 6 weeks
Early engagement and involvement from customer teams ensuring proper adherence and minimizing deviation from the requirements by introducing product demos.
Generated and distributed key performance metrics with the program and project status and managed customer expectations and communication as appropriate, keeping overall goals in mind. Established KPIs and measured progress against the key indicators. Proven track record of working with business owners, product development, client teams, vendors, quality assurance to deliver the best possible solutionOral Communication: Conducted highly productive meetings, collaborative talents, and maintaining effective communication with stake holders at multiple levels including the client, vendor teams external to the organization.
Coached, mentored, and led personnel within a technical environment. Presented periodic Dashboard reports on the current program, future opportunities, and client issues to company executives and project team managers. Conducted several training sessions on KPI metrics reporting and lean methodologies Proven ability to manage upwards and present to executives
Led cross-functional teams, assess resources, and collaborated with personnel ensuring projects delivered on time and within scope of budget.Problem Solving: Identified all potential problems upfront and ensured there is a resolution plan and root cause analysis to prevent issues in the future. Reduced overall production incidents and defect aging by 20%. Managed Production support, defect triage and crisis management. Evaluated and streamlined core IT systems for multiple clients. Retired obsolete apps, established scalable platforms supporting business growth and strengthened information security Successfully managed world platform application by being the front-line communication for executive leadership, business stake holders, vendors, and teams to effectively align project goals with business objectives and deliver a high-quality product. Embraced, educated, and introduced several process improvements to meet changing business needs, following IT policies and procedures, including change control, project management methodologies. Developed a reputation as a go to person for managing complex situations with dealing with major production incidents.
Implemented proactive measures to prevent problems in the application development environment, and re-active measures for managing incidents in production support.
Kyterion OnlineLead Business Analyst Jun2012-Jun2014
Created functional requirement document (FRD) for suppliers the Agile methodology for creating FRD, I had multiple meetings & discussions with multiple stake holders internal and external to Toyota Created business process flows and data flow diagrams so teams can visualize the data transfer happening between different systems Maintained backlog by managing constantly product priorities and created epics with acceptance criteria defining end to end scope of each epic in a manner that can be delivered in less than 3 sprints.
Created features related to both front end web interfaces and data transfers through both streaming and batch ETL s. Created user stories that are Independent, Negotiable, Valuable, Estimable, Small, and Testable (INVEST) Provided support to the development team in explaining the requirements, helping them meet stakeholders that can support them in gaps and logic. And doing necessary follow-ups to make sure developers get what they needed to get their tasks done. Supported testing team by guiding and support creating test cases and explaining requirements and corner cases.
Defect management and triaging with development team and testing team. Created sequence flow diagrams for multiple functions to explain the end-to-end flow of the requirements with the actors involved. Defect management and triaging with development team and testing team. Created multiple templates for improving process for testing and requirement gathering process. Created, updated, and submitted the weekly tier status report on the share point site. Communicated and collaborated with client, development, and testing (Offshore) teams. Acted as the first point of contact for questions on requirements of multiple functions like user profile, settings, service, and data connectivity issues for business and technical teams.Senior Business Analyst, Product owner, University of Phoenix, Phoenix, AZ (Nov 2011 to Jun2012)
Responsibilities: Product owner Process Improvement: Mapping the existing business process flow, assess & analyze the opportunities for improvement and documenting the Current State vs Future State process roadmaps. Organize the complex data elements, analyze the data statistically and formulate a process improvement methodology along with the proposed ways to measures the success of the process improvement initiative.
Business Analysis: Consistent interaction with the business users/project stakeholders to understand and document the project scope, objectives & business requirements. Create prototypes or wireframes showcasing the changes to the user experience and perform impact analysis. Own and manage the constantly evolving requirement documents, user stories or epics and support the design & engineering team during development. Extensive data analysis for data integration strategy, middleware design approach, source mapping inputs based on the business or system requirements.
Product & Project Management: Efficiently track the product profitability by analyzing the revenue vs expense streams and measure the performance through voice of customer (VOC) and A/B testing. Plan and track the MVP/tasks by coordination with multiple teams through recurring status tracking meetings or daily stand-ups. Coordinate with cross functional teams to resolve dependencies or impediments. Ensure the implementation resource availability, necessary approvals and all change management requirements are in place.
Quality Assurance & Support: Manage the UAT process and to functionally test and validate the delivered solution against the requirements. Work on a testing strategy with test plans and testing matrix to cover various data scenarios which will be used by the testing (QA) team for manual or automated testing and monitor the defects raised. Support the production release process and provide necessary training, documentation and provide any query resolution for the business users.
Business Analyst/ Quality Analyst, Sage IT Inc - (May 2007- Oct 2011)
Responsibilities: QA/BA/ PM Requirement Study & Design: Understand and document the business requirements by continuous interaction with business users and project stakeholders. Create clear and elaborate requirement documents for sign-off and create the functional specification for development. Perform data analysis on the available data and provide ETL mapping updates based on the business requirements.
Product Configuration: Analyze the program requirements, configure the policy administration system for implementation of the new insurance program or changes to an existing program. Maintain highly structured rating manuals with the parameters and rating algorithms which would be used to determine the premiums.
Project Management: Plan and track the project deliverable by regular coordination with multiple teams. Ensure the dependencies are handled efficiently by clear communication and organizing regular status meetings. Ensure all the implementation approvals and change management requirements are in place.
Acceptance Testing & Support: To functionally test and validate the delivered solution against the stated client requirements using manual and automated (QTP) testing strategies. Support the implementation process and provide necessary training, documentation, and query resolution to the clients.
|
