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Title Customer Service Health Aide
Target Location US-IN-Indianapolis
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Candidate's Name
Indianapolis, IN1. Experienced housekeeping supervisor with proven skills in daily and deep cleaning, seeking job with Hotels. Directed six housekeeping staff at Dolce hotel and resorts, and increased positive customer comments by 38%. Saved $200,000 for management by noticing recurring problem with the guest room toilet valves.. Home Health AideCompassionate and patient-focused Home Health Aide with ten years of experience providing care to elderly patients in an assisted living setting. Effective communicator with knowledge of medical terminology and excellent organizational skills.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceJanitorial WorkerRichard L. Roudebush VA Medical Center - Indianapolis, IN January 2022 to PresentMy job duties includesKeep your room attendants cart and equipment neat, clean and in good condition Replenish paper supplies such as towels and toilet tissue Cleans Ariel signs and dcor that include vacuuming, wiping or sweeping (dusting) or washing Dust or wet mops floor and vacuum carpetsCleans and polishes mirrors, glass partitions, doors and similar interior glass surfaces Performs a complete 7 step cleaning in areas throughout the hospital, including patient rooms, offices, departments, public areas, or other areas as needed or required by schedule Performs self-inspection of area cleanedReport any maintenance work, damage, or missing items to your Supervisor Correctly collects, transports, and properly stores or disposes of trash, soiled linens, and biohazardous waste according to facility and departmental policy and procedure Home Health AideAbove and Beyond Home Health Services - Indianapolis, IN September 2019 to Present Provide in-home quality care to patients each week to meet their personal needs Build relationships with patients through effective communication to earn their trust Document patients' care to maintain comprehensive clinical records Assist patients with insurance documentation to ensure accurate coverage Perform various medical services, including wound care and prescription medication administration. Prepared medications for the week to ensure accurate dosages Transported patients to appointments by maintaining an organized schedule Administered medications at prescribed intervals to adhere to treatment. Provided day-to-day care and companionship for patients Monitored patients closely and notified nursing staff of changes in conditions or needs Assisted with light housekeeping activities, including cleaning and preparing meals Customer Service RepresentativeSt.Vincent Womens Hospital - Indianapolis, INFebruary 2019 to August 2022Took patients orders and put them into the system for the cook according to the patient diet  Answered phone and assisted clients with changesHousekeeper/Room Inspector/ SupervisorCrestline Hotels & Resorts - Indianapolis, INOctober 2015 to February 2020My Responsibilities. Included: Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Ensuring all rooms are cared for and inspected according to standards. Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the hotel and similar establishments. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.HousekeeperSt. Vincent's HealthCareNovember 2010 to August 2015My Responsibilities. Included: Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Ensuring all rooms are cared for and inspected according to standards of the company.Home Health Aide (HHA)Independent Home Health Care - Chicago, ILJanuary 2004 to August 2014 Implement care for five elderly patients and maintain confidentiality standards Communicate with patients and family members to provide resources on aging-related conditions Assist patients with daily living activities, including bathing, dressing and grooming Provide mobility assistance to help patients maintain their independence Collaborate with four-person nursing staff to provide comprehensive care to patients HHAWilliams Hospitality - Chicago, ILJanuary 2002 to May 2014Assisted with dialysis patients at home care.Housekeeper/Room InspectorDolce Hotels and Resorts - Indianapolis, INApril 2008 to October 2010My Responsibilities. Included: Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Ensuring all rooms are cared for and inspected according to standards of the hotel.Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive room, and similar establishment. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.EducationHigh school diplomaBrown Mackie CollegeSkills Housekeeper versed in executing multiple tasks in a fast paced environment. Friendly and effective when working with a wide range of personalities. Honest and hardworking individual with solid work ethics seeking long-term employment. (10+ years) Dietary Aide (10+ years) Cleaning (10+ years) Time Management Cash Register (5 years) Customer Service (10+ years) Hospitality (10+ years) Communications Housekeeping (10+ years) retail sales (5 years) Filing Cooking Kitchen Experience Laundry Housekeeping Management Food Service Food Safety Residential Cleaning Home Care Food Preparation Guest Services Supervising Experience Heavy Lifting Serving Experience Cash Handling Kitchen Management Experience Restaurant Experience Shift Management Merchandising Microsoft Word Hotel Experience Culinary Experience POS Catering Menu Planning Food Production English Custodial experience Meal Preparation Host/Hostess BusserCertifications and LicensesDriver's LicenseCPR CertificationSafeServFood Safety Certification

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