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Title Quality Assurance Management
Target Location US-NY-Islip Terrace
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Candidate's Name
C: PHONE NUMBER AVAILABLE EMAIL AVAILABLEAugust Street Address , 2023Dear Sir or Madam,I am a motivated aviation professional with critical thinking skills and extensive Director-Quality Assurance/Control experience. I believe that my professional background and industrialist drive make me an ideal candidate for your organization.As a person who thrives in high-pressure and fast-paced environments, I strive for positive results through the application of my professional skills and abilities. Additionally, I possess expertise in operational management and vendor/supplier surveillance and an aptitude for optimizing performance and motivating colleagues. In any position, including but not limited to Inspection, Contract, Production, Calibration, Warranty Administration, Training, EH&S, Quality Management and FAA Release to Service I am able to visualize success and identify innovative and effective strategies for achieving it. I have held an FAA Repairman Certificate with Accessory, Radio and Instrument Ratings with Release to Service authority. Please see accompanying resume for a list of my professional accomplishments.I have forty years experience in the aviation industry, including ten years experience as a quality auditor for a Federal Aviation Administration Part 145 certificated repair station. I have applied for, implemented and achieved certification to the ISO 9001, AS9100 and AS9110 standards. I am an experienced vendor/supplier auditor and have conducted audits in accordance with the above listed standards and FAA CFR Parts 121, 135, 145, the C.A.S.E.1A Standard and Source Inspections in support of military customers to ENG-STD-I and II. I served five years as the primary corporate quality audit contact for the U.S. Air Force / Northrop Grumman E-8 Joint Surveillance Target Attack Radar System (J-STARS) aircraft at the component level. My management and problem-solving strengths have enabled my professional growth.I have enclosed my resume for your review. I appreciate your time and consideration of my interest for any relevant positions within your organization.Sincerely,Candidate's Name
WORK EXPERIENCE:JAN 2022-MAY 2023 PARKER AEROSPACEPOSITION: CHIEF INSPECTORTrain, direct, supervise, and assist all personnel performing work under the Repair Station Certificate as directed by the Accountable Manager.Ensure all incoming, hidden damage, preliminary, in-process, and final inspections are performed in accordance with the procedures set forth in the Repair Station manual.Ensure that shelf life items are monitored in accordance with current procedures.Verify all inspections are properly performed and recorded, and all records are properly executed before final inspection and approval for return to service of articles maintained or altered by the repair station.Ensure that Inspection personnel are thoroughly familiar with the applicable regulations, inspection methods, techniques, practices, aids, equipment and tools used to determine the airworthiness of an article on which maintenance, preventive maintenance or alterations are being performed.Perform audits within the repair station to assure compliance with the repair station manual and procedures as well as FAA and EASA regulations.Act as primary point of contact for customer, regulatory and third party audits and surveys.Assist quality manager with regulatory audits and surveysRevise Repair Station manual as necessary to comply with process changes and regulationsPerform in-process, final and Return to Service inspections I/A/W FAA and EASA Part 145Ensures that all Return to Service (R.T.S.) Inspectors are trained in or has 18 months practical experience and are certificated under CFR Part 65.DEC 2019-FEB 2020 LOURDES INDUSTRIES, INCPOSITION: QUALITY MANAGER (Temporary Position)Monitor trends in component reliability and provide customers with proactive feedback pertaining to reliability trends noted.Attend customer Quarterly Review Meetings and Material Review Board Meetings, as appropriate, to gain insight to customers quality and reliability needs, and provide support and make recommendations based on information provided.Liaise with the Sales and Engineering departments to resolve customer complaints and concerns by providing reliability reports and trend analysis.Issue Corrective Actions to vendors as required.Respond to customer Corrective Actions.Perform quality system/facility audits I/A/W ISO 9001Standard of vendors rendering Repair/Overhaul services.Perform source inspection on Repaired/Overhauled components, as required, at vendor facilities to determine serviceability of components.Coordinate and supervise the activities of the Quality Control Inspectors during all phases of Repair/Overhaul operations.Receive, evaluate, and process all warranty returns received at this facility and create detailed reliability/warranty reports for customers.Conduct internal facility audits I/A/W ISO 9001, AS 9100 Quality Management System to ensure adequacy of procedures and good maintenance practices.Environmental Health and Safety Manager.FEB 2019 OCT 2019 AAR AIRCRAFT COMPONENT SERVICES-NYPOSITION: CONTRACT MANAGER-MILITARY PROGRAMSPerform contract reviewMaintain production filesCoordinate with Defense Contract Management AgencyCoordinate with differing contracting commandsPopulate the Contractor Asset Visibility (CAVs) for Navy ContractsPopulate and maintain Government Property RecordsCoordinate with Military Program ManagementAPR 2013-DEC 2018: ACCESSORY TECHNOLOGIES CORPORATIONPOSITION: DIRECTOR- QUALITY ASSURANCECoordinate and supervise the activities of quality inspectors during all phases of repair/overhaul operationsWarranty administrationPerform reliability evaluationsGenerate and respond to corrective actionsSubcontractor evaluation and surveillancePerform internal auditsLiaise with FAA/EASA and other regulatory agencies. Designated facility Accountable ManagerHost customer quality auditsPerform in-process, final and Return to Service inspections I/A/W FAA and EASA Part 145OCT 2002-APR 2013: AAR ACIRCRAFT COMPONENT SERVICES-NEW YORKPOSITION: DIRECTOR- QUALITY & COMPLIANCEManagement Representative and Accountable ManagerOverall responsibility for the Quality Management System, Regulatory Compliance, Environmental, Health & Safety, Import/Export, ITAR, Technical Data, Metrology, Regulatory & Technical Training and Receiving & Inspection Activities.Overall Quality responsibility for subordinate facilities AAR Mars Aircraft Radio, Teterboro, NJ and AAR Hermetic Aircraft Component Services, Holbrook, NYMonitor trends in component reliability and provide customers with proactive feedback pertaining to reliability trends noted.Attend customer Quarterly Review Meetings and Material Review Board Meetings, as appropriate, to gain insight to customers quality and reliability needs, and provide support and make recommendations based on information provided.Liaise with the Sales and Engineering departments to resolve customer complaints and concerns by providing reliability reports and trend analysis.Act as quality liaison between AAR and Defense Contract Management Agency (DCMA) Quality Assurance Specialist/Representative (QAS/R). Host First Article, Product Verification (PVAs), Product Safety and Government Property Audits with DCMA and Department of Defense (DoD) inspection teams.Act as quality liaison between AAR Aircraft Component Services and subordinate facilities for the Federal Aviation Administration (FAA), European Aviation Safety Agency (EASA) and other NAAs. Designated facilities Accountable ManagerSubmit and internally manage Frozen Process Plans for Critical Characteristics and Safety of Flight components for DoD programs.J-STARS quality point of contact.Issue Corrective Actions to vendors as required.Respond to and/or designate responses internally for customer, regulatory or standards certificate issuing agencys submitted for Preventative/Corrective ActionPerform quality system/facility audits I/A/W FAA/EASA/CAAC Part 145, C.A.S.E. 1A and ENG-STD-II Standards of vendors rendering Repair/Overhaul services for AARPerform source inspection on Repaired/Overhauled components, as required, at vendor facilities in coordination with NorthropGrumman and USAF personnel to determine serviceability of J-STAR components.Coordinate and supervise the activities of the Quality Assurance/Control Departments during all phases of Repair/Overhaul operations.Receive, evaluate, and process all warranty returns received at this and subordinate facilities and create detailed reliability/warranty reports for customersConduct internal facility audits I/A/W FAA Part 145, C.A.S.E. 1A Standard and ISO 9001, AS 9100/9110 Quality Management System to ensure adequacy of processes, procedures and good maintenance practices.Perform in-process, final and Return to Service inspections I/A/W FAA, EASA and CAAC Part 145JUN 2001-OCT 2002: AAR AIRCRAFT COMPONENT SERVICES-NEW YORKPOSITION: ACCESSORY MANAGERManage the overhaul, repair, and functional test of all accessory components.Manage a team of 4 Supervisors, 9 Lead Technicians and 60+ techniciansDelegate job assignments to Supervisors and Lead Technicians and determine manpower requirements.Assure appropriate training and cross utilization of departmental personnel.Submit daily status reports to Director of Operations.Assure proper completion of all documentation related to work being performed by Accessory DepartmentCoordinate parts and material requirements with Material Management and Purchasing/Procurement Planning.Perform Pre-assembly, in-process, functional and final inspections as Designated Inspection Representative (DIR) when delegated by the Manager of Quality ControlAssist Director of Operations in planning overtime and vacation.Review employee performance, maintain attendance records, and recommend promotion and disciplinary actionMAR 1996-JUN 2001 AAR AIRCRAFT COMPONENT SERVICES-NEW YORKPOSITION: MILITARY PRODUCTION SUPERVISORSupervise the maintenance, repair and overhaul of all military accessory, radio and instrument class componentsSubmit daily status reports to Accessory ManagerCoordinate with Quality Management for DCMA and DoD First Article, Product Verification, Product Acceptance, Product Safety and Government Property Management AuditsSame as below with the additional responsibility for the development and management of the departments Foreign Object Damage/Debris(FOD) program, Product Safety and Government Property Management proceduresMAR 1994-MAR 1996 AAR AIRCRAFT COMPONENT SERVICES-NEW YORKPOSITION: LEAD TECHNICIAN-MILITARY ACCESSORIESEnsure proper utilization of manpowerEnsure production requirements are met; keep Military Production Supervisor apprised of all situations on the production floor.Assist technicians in solving technical problems and act as interface between other departments such as Engineering, Facilities Maintenance, and Machine Shop.Maintain proficiency with all repair/overhaul activities performed within the department, and techniques and equipment used, to ensurerepair/overhaul operations are accomplished in accordance with all applicable procedures, regulations, contractual requirements, approved data and technical orders.Provide or delegate the initial training of all new technicians, as directed by the Military Production SupervisorPerform Pre-assembly, in-process, functional and final inspections as Designated Inspection Representative (DIR) when delegated by the Manager of Quality Control.Monitor the condition/need for special tooling within the department and make recommendations for purchase or manufacture.Ensure all technicians complete initial and recurrent training records and review before submitting to Military Production Supervisor.AUG 1990-MAR 1994 AAR AIRCRAFT COMPONENT SERVICES-NEW YORKPOSITION: TECHNICIAN- ACCESSORIES DEPARTMENTPerform overhaul, repair, and functional test of accessory components; such as hydraulic, mechanical, electromechanical, pneumatic, electro-pneumatic, fuel controls, and turbine engines.Perform work in accordance with applicable Technical Orders, Repair/Overhaul manuals, Engineering Orders, blueprints, Work Orders, Service Bulletins, Airworthiness Directives, and verbal instructions.Perform pre-test, disassembly, cleaning, detailed inspection, parts requisitioning, assembly, and final functional test per applicable technical data. Perform above listed duties using hand/power tools, precise measuring equipment, and special tool associated with repair/overhaul of aerospace components.JAN 1990-APR 1990 FIGHTER SQUADRON EIGHTY-FOUR, NAVAL AIR STATION OCEANA, VIRGINIA BEACH, VAPOSITION: F-14 AIRFRAME & HYDRAULIC NIGHT SHIFT SUPERVISORDelegate job assignmentsKeep Maintenance Control informed of aircraft status as related to work performed by work center.Maintain work center availability of skills and ensure personnel training records are maintained and up to date.Perform Collateral Duty Inspections (CDI) on work completed by work center and release aircraft to Full Mission Capable (FMC) status.Coordinate maintenance efforts between Airframe/Hydraulic work center and other squadron shops.Brief and de-brief Maintenance Control relating to work center on aircraft systems status and performanceAUG 1988-JAN 1990 FIGHTER SQUADRON EIGHTY-FOUR, NAVAL AIR STATION OCEANA, VIRGINIA BEACH, VAPOSITION: F-14 AIRFRAME & HYDRAULIC CREW LEADERWorking supervisor.Order parts and materials as required.Train junior personnel on correct and safe maintenance practices and procedures.Airframes/Hydraulics Troubleshooter (Final Checker) on launch and recovery of squadron aircraft (both shipboard and land based operations).Troubleshoot aircraft system discrepancies.Perform final walk-around inspections prior to aircraft launch.Supervise Phase, Calendar, Special, and Conditional Inspections.Perform landing gear drop checks.Member of Emergency Reclamation Team.Work center Inventory Material Readiness List (IMRL) and PME/Calibration ManagerAPR 1986-AUG 1988 FIGHTER SQUADRON EIGHTY-FOUR, NAVAL AIR STATION OCEANA, VIRGINIA BEACH, VAPOSITION: F-14 AIRFRAME & HYDRAULIC MAINTENANCE TECHNICIANRemove and replace hydraulic system components.Remove and replace flight control surfaces and components.Remove and replace landing gear mechanical and hydraulic components.Remove and replace system monitoring systems and components.Rigging of flight control and landing systems.Perform hydraulic contamination patch test.Repair of skins and structures, Honeycomb structures, and composite structures.Used various hand/power tools and measuring equipment used in the manufacture and repair of aircraft and aircraft components.Operated Various types of ground support equipment associated in the routine servicing, repair, maintenance, and launch of squadron aircraft.SEP 1983-APR1986 GRUMMAN AEROSPACE CORPORATIONPOSITION: ASSEMBLER/RIVITERBench work, detailed parts assembly and layout.Set up and layout for close tolerance hole location.Hand and machine drilling operations.Cast plastic application.Maintain requirements for interchangeability of major assemblies.Canopy and cockpit sealing.Pressure check canopies.Preparation, layout, drilling, installation, and fastener installation of glass panels for F-14 canopy.Read and interpret Operation Sheets and blueprints.Used various hand/power tools and measuring equipment associated with the manufacture of aircraft.Participated in the re-condition of two F-5 canopies and forward barrels for the X-29 Advanced Technology Demonstrator.APR 1983-SEP 1983 ISLAND TECHNICAL SERVICES, INSTRUMENT DIVISION,ISLIP, NYPOSITION: LEAD TECHNICIAN- POTTING DEPARTMENTDelegate Job assignments.Coordinate flow of assemblies through, and to, other departments.Prepare shortage lists and order parts and materials.Prepare and maintain daily status report.Assist assigned employees and resolve any production problems.Train new employees.OCT 1982-APR 1983 ISLAND TECHNICAL SERVICES, INSTRUMENT DIVISION,ISLIP, NYPOSITION: TECHNICIANPotting and sealing operations of encased electrical components.Pin press operator.Soldering.Chassis assembly.PROFSSIONAL QUALIFICATIONS:FAA Certificated Repairman with Release to Service AuthorityCertified ISO 9001, AS 9100 and AS 9110 Internal AuditorIPC-A-610 Acceptability of Electronic AssembliesCertified First Aid, AED and CPR First ResponderCertified Hazardous Waste Manager for State of New YorkACCOMPLISHMENTS:Achieved EASA (European Aviation Safety Agency) regulatory aviation certification for an FAA certificated Part 145 repair stationAchieved CAAC (Civil Aviation Administration of China) regulatory aviation certification for an FAA certificated Part 145 repair stationAchieved ANAC (National Civil Aviation Agency-Brazil) regulatory aviation certification for an FAA certificated Part 145 repair stationAchieved CAAT (Civil Aviation Authority of Thailand) regulatory aviation certification for an FAA certificated Part 145 repair stationAchieved DGCA (Directorate General of Civil Aviation- Indonesia) regulatory aviation certification for an FAA certificated Part 145 repair stationApplied for, implemented and achieved ISO 9001, AS 9100 and AS 9110 Quality Management System certification for a Part 145 certificated Repair StationEstablished and implemented a MIL-STD-980, MILITARY STANDARD: FOREIGN OBJECT DAMAGE (FOD)PREVENTION IN AEROSPACE PRODUCTS program for a commercial company holding federal government aerospace contractsEstablished and implemented positive tool control programs and procedures for a commercial company holding federal government aerospace contractsEstablished and implemented 48 CFR 52.245-1 - Government Property Management program and procedures for a commercial company holding federal government contractsEDUCATION:Suffolk County Community College, Seldon, NYTwo years part time study towards Associate Degree in Manufacturing TechnologyEast Islip High School, East Islip, NYGeneral Studies DegreeBOCES II, McArthur Airport, Ronkonkoma, NYTrade Certificate- Aviation MechanicsoElectrical and SystemsoAircraft SheetmetaloPowerplantsoMaintenance and Hydraulic Systems

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