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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Evans St. Apt. EGreenville, North CarolinaMobile: PHONE NUMBER AVAILABLEEMAIL AVAILABLEMedical Administrative ProfessionalTeam player with extensive medical administrative, office administration and customer care experience, looking for employment that allows me to utilize my strengths in the areas of office administrative and customer service support.Areas of Expertise Medical Office Administration Office Management Medical Office Procedures Payroll Scheduling Interviews Delinquent account collections Onboarding new hires Human Resources Structure Researching potential candidatesSales & MarketingOrganizing workshopsLegal Office AdministrationCustomer serviceTyping speed/55 wpmHighly organizedBilling/InsuranceTechnical ProficienciesPlatforms: Microsoft Office, People Soft, Sharepoint Products: MS Word, Excel, Access, Adobe, Spreadsheets Tools: Computer, fax, scanner, printer, various phone systems Professional ExperienceECU Health/Nease Personnel, Greenville, NC04/2022-10/2022Recruiting SpecialistDetailed oriented, paying special attention to each job postings specific needs. A strong networker, with a natural ability to build and maintain professional relationships. Respect for compliance and confidentiality.Strong knowledge of hiring requirements for positions posted. Campus recruitment, including career fairs.Helped fill staff vacancies by researching candidates for top tier vacancies. Monitored vacancies, and worked to fill them by identifying potential candidates. Scheduled interviews for Talent Acquisitions.First point of contact between the organization and a potential hire. Intimate knowledge of the human resources structure and hiring guidelines. Belk, Kinston, NC08/2018 03/2019Human Resource ManagerInterviewed and hired new sales associates.Scheduling, Payroll, and general office manager duties. Maintained a professional working environment.Vidant Medical Center, Greenville, NC 09/2017 02/2018 Unit SecretaryAssisted in supporting patients and medical staff by answering incoming calls, organizing charts, admitting and discharging patients.Responsible for the transfer of patients from one unit to another using EMR. Physicians East,Greenville, NC 06/2017 - 09/2017 Patient SupportSpecialistInbound and outbound calls.Patient Scheduling, which included cancellations and rescheduling. Checked for accuracy of insurance and doctor referrals. Scheduled hospital follow-ups, doctor referrals and travel clinic using EMR. Adecco/Regional Acceptance Corporation, Winterville, NC 09/2015 12/2016Collections AgentCalled customers to collect on delinquent accounts. Negotiation skills.Troubleshooting to establish a plan action to resolve issues on customer accounts and implementation of a solution.Extensive data entry.BillingKmart, Greenville, NC04/2015- 09/2015Service Desk Associate/CashierCustomer returns, refunds, exchanges.Supervision of cashiers, which included assignment, overrides, voids, making change. Transferred calls to various departments.Other duties included: Cashing checks, Western union, money orders, lottery, and bill payments. NJ Department of Environmental Protection, Trenton, NJ 07/2013 - 02/2014Administrative Secretary IIProcessed documents for office of community relations and case assignment. Kept an account record and processed all payments received for the bureau. Submitted deficiency emails. Distributed incoming mail to various departments. Entered data electronically for new files. Answered phone calls relevant to the department. Answered questions and documented inquiries in access. PharmPro Inc./Albert Einstein Medical Center, Philadelphia, PA 10/2012 - 12/2012Medical Secretary/CardiologyData Entry. Filed and sorted incoming and outgoing mail. Facsimile, copier, printer. Correspondence and mail delivered to various physicians. Temporary agency assignments. Princeton House Behavioral Health/Hamilton NJ01/2012-10/2012Medical Records SecretaryProcessed release of information requests in accordance policy and directives. Maintained logs as required. Located and extracted pertinent information from medical files. Located materials based upon written request for medical information and reports findings to requestors of information. Advised patients and agencies such as insurance companies, social services, and medical activities on policies associated with releasing medical information.Princeton Medical Group, Princeton, NJ03/2011 - 12/2011Medical Records ClerkCopied, Scanned, and prepared medical records. Data entry. Pulled files for patient appointments. Answered phones.Legal Aid of North Carolina, Greenville, NC02/2008 - 08/2009Front Office ManagerConducted telephone and personal interviews with potential clients. Opened and closed case files. Compiled information in system necessary for attorney's case file. Education & CredentialsBusiness Administration 1979 to 1981Saint Augustine's College - Raleigh, NCHigh School Diploma/College Prep 1975 to 1979Hertford County High School - Ahoskie, NCProfessional CertificationNational Certification in Medical Assisting 2010 to 2011 Harris School of Business and Healthcare Careers - Hamilton, NJ Graduate |
