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Information Technology ProfessionalLINKEDIN LINK AVAILABLE PHONE NUMBER AVAILABLE EMAIL AVAILABLE Copperas Cove, TX Street Address
Technically-minded and analytical leader with extensive experience in managing all aspects of IT operations management, network/systems administration, information security, ITIL service delivery, digital transformation, and IT project administration.Success in providing core IT infrastructure services, identifying areas for process and performance improvement, and resolving technical issues. Adept at implementing key ITIL methodologies around incident, service, problem, and capacity management to add value to business. Expertise in defining business requirements, designing cutting-edge IT solutions, creating information technology strategies/initiatives, and promoting strategic use of information technologies to maximize business efficiency. Skilled in network infrastructure installation and maintenance, communication network engineering, configuration management, process automation, and security implementation. Passionate about training, mentoring, and overseeing teams to achieve shared vision and goals. Known for countering complex business challenges through technology leadership, strategic direction, and execution of innovation initiatives. Demonstrated excellence in planning, executing, and delivering IT projects on time and within budget. Core Competencies Technology Solutions Development Server & System Administration Requirement Gathering & Analysis Budget Preparation & Administration Business Continuity & Reliability Innovation & Change Management Continuous Process Improvement Vendor & Supplier Management System Integration & Migration Incident & Accident Management Project Planning & Execution Team Training & Leadership Quality Assurance & Control Cyber & Information Security Software DevelopmentCareer ExperiencePeace of Mind Investigations and Security LLC, Copperas Cove, TX 2010 to Present ManagerDeliver strategic leadership and encourage a team of 30 employees to achieve set goals. Administer personnel payroll and operations of private investigation and security firm while maintaining court and attorney documentation related to cases. Established and led private investigations and security firm. Arranged effective training and development programs for staff to boost knowledge and performance. World Wide FX LLC, Shreveport, LA 2009 to 2010Director Information TechnologyDirected all aspects of information systems technology, including managing personnel, ensuring system uptime, developing strategic plans, and delivering efficient and effective technology solutions. Spearheaded and trained a team of 50 junior desktop support staff with a focus on driving operational excellence. Prepared and controlled yearly budget $25M for IT infrastructure growth with a focus on reducing additional costs. Managed several high-profile film productions, including Drive Angry 3D, The Mechanic, Fake Identity, The Expendables, and Cool Dog as systems administrator. Built and strengthened long-term professional relationships with vendors, suppliers, and technology partners through excellent interpersonal and communication skills. Maintained test networks, facilitating software evaluation and development processes to improve quality of software products. Developed and executed plans for complete server room design, including installation of all necessary equipment and systems for large movie studio. Designed and implemented 7 T-1 connection between Shreveport and Bulgaria with 24/7 synchronization across both data centers, ensuring secure, reliable, and efficient data transfer. Optimized operational costs by developing and implementing cost-saving measures while staying informed about emerging technology trends and evaluating their potential for organization. Provided comprehensive hardware and software assistance to 40-70 digital artists and support staff with a focus on uninterrupted workflows and optimum productivity.Page 2 2Management and Training Consultants Incorporated, Killeen, TX 2008 to 2009 Director Information TechnologyFormulated and employed MTCI corporate IS/IT policies and procedures with a focus on attaining organizational objectives. Headed and guided team of 18 information systems technology personnel, overseeing daily operations and ensuring optimal performance of technology systems and infrastructure. Prepared and presented detailed status reports to update senior management on company's technological capabilities. Provided expert-level guidance to CEO/COO on IS/IT matters and costing process for impending bids. Defined, initiated, and optimized strategic department processes in close collaboration with CEO. Established and implemented internal controls and security policies, protecting MTCI proprietary data and information. Identified and resolved all technology related issues to ensure minimal disruption to business operations. Headed and successfully completed major projects and initiatives, including disaster recovery, business continuity, Sarbanes-Oxley, and company metrics.Additional ExperienceDirector Information Technology, Infinity Software Development Inc., Tallahassee, FL Network Administrator Systems Engineer, Blue Cross and Blue Shield Data Center, Waukegan, IL Information System Security Officer, US Navy Seal Command Naval Special Warfare Unit 1, Santa Rita, Guam Information System Security Officer, US Navy Seal Command Naval Special Warfare Unit 1, Santa Rita, Guam Network Administrator Supervisor UNIX Administrator, US Navy Seal Command Naval Special Warfare Unit 1, Santa Rita, GuamCommunications Technician Supervisor, US Navy USS Essex, Sasebe, Japan Information System Security Officer, US Navy USS Essex, Sasebo, Japan QualificationsNetwork Administration and Engineering (Network Administration, and Cisco Router and Certified Ethical Hacking (NEC2735)), Fleet Training Center, San Diego, CAAdvanced Conflict ResolutionAWS Cloud Quest: Cloud PractitionerTechnical ProficienciesTCP/IP, TSM, BGP, Cisco Routers, Citrix, LDAP, OSPF, Remote Access Router, T-Carrier, T-1, VPN, HTML MS ASP, ASP.NET, Share Point, C4I, Firewall, Ghost, C#, XML, MS SQL Server, SQL Server 2000, Oracle, SQL, Linux, RED HAT, UNIX, Sarbanes, Oxley, SOX AS400, Midrange, G3, Blackberry, Exchange 2000, IOS, SAP, Wise, Installer, Altiris, LAN, Lotus, Notes, Microsoft Windows, Windows 2003, Windows 95, Microsoft Dynamics CRM, and Software as a Service (SaaS) |