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PHONE NUMBER AVAILABLEEMAIL AVAILABLEDedicated and highly skilled professional with extensive experience in medical billing and coding across diverse industry settings. A proactive contributor and resourceful collaborator, consistently enhancing team performance. Exhibits outstanding work ethic, seamlessly managing multiple tasks and priorities. Possesses strong interpersonal skills, fostering positive relationships and effective communication with colleagues and clients. PROFESSIONAL EXPERIENCESheltering Arms Children and Family Services New York, NY Billing Specialist January 2022 - Present Issue and post bills and invoices, assisting clients with any invoicing questions. Process clients bills using the companys I.M.A, MILLIN PRO billing software, and reconcile billing with the A/R Ledger, creating invoices, receipts, pivot tables, reviewing calculations on billing. Process incoming payments, verifying authentically to accurately balance accounts. Evaluated billing process to develop and implement modified techniques to maximize bill processing increasing overall efficiency by 15%. Improved A/R performance by 12% by reminding clients of incoming payments deadlines and recording essential data in the database.NYC Health Harlem Hospital/Gotham Health New York, NY Patient Financial Services (EPIC) July 2011 - January 2022 Responsible for minimizing patient complaints and most of the billing activities in the accounts by verifying insurance and appropriately allowancing accounts after payment. Responsible for researching denials, making appropriate corrections and re-billing accounts. Ensure that all patient claims are verified for patient eligibility, payment and denials are posed accordingly. Updates and scans all patient financial data in appropriate patient files, related to insurance cards, demographic data, correspondence, income verification and other information within the DI system. Responsible for billing and verifying third party insurance via OAM, Multi-payors system websites, fax and mail. Perform reconciliation of accounts to ensure balances are in places to re-bill secondary payer and reconcile A/R Batches. Billing Dental for Dataquest, Healthplex, Dentrix. Ensure commercial payments are paid according to contractual agreement, if not notify supervisor. Performs Customer Service by responding to patient payment, inquiries and complaints via Phone, mail and in person. Responsible for maintaining patient safety protocols as per network and departmental policy. EDUCATIONLong Island Business Institute Flushing, NYAssociate Degree in Business Management March 2015 Certification: Medical Billing & Coding via Manhattan Training Institute: 2010 Computers: Microsoft Excel, Word and PowerPoint. ICD-10 CM & CPT Coding and the OAM Online Account Management System. |