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Street Address H: PHONE NUMBER AVAILABLE C: PHONE NUMBER AVAILABLE EMAIL AVAILABLE Quality focused Administrative Assistant committed to approaching tasks with tenacity and attention to detail. Professional phone etiquetteCustomer service-orientedMulti-line phone proficiencyAdvanced clerical knowledgeCandidate's Name
Invoice processingExcellent communication skillsAdministrative supportFront desk managementOffice Assistant/Help Desk Advocate, 11/2018 to 03/2020 Holden Temporary Services Wilson, NCWorked at various offices in Wilson, NC (per assignments sent to through Agency) Front Desk Receptionist, answered phones, waited on customers, collected money & forwarded to appropriate person Filing, data entry, operated various office machines Customer Service duties - assisted customers according to their requests - Microsoft word, e-mail, faxed documents& assisted with outgoing & incoming mailHelp Desk Advocate for United Health Care, 12/2016 to 05/2017 Alorica Rocky Mount, NCAnswered Customer Service calls from pharmacists/Techs to enable them to achieve paid claims. Spoke with numerous employees from various medical facilities, as well as UHC employees and members, to resolve issues and help them with their specific needsProvided information and forwarded calls to various Departments Accounts Receivable, Switchboard Operator/Front Desk Receptionist, 12/1999 to 03/2016 The Morrison Group Edmond, OKContacted businesses/AP Depts that had delinquent accounts Data Entry in Excel - noted and updated accounts in computer system Typed collection letters when requiredHandled outgoing and incoming calls (including resolving AR and Customer Service issues) Sales support, daily and monthly billingOperated Mail and FedEx machinesMicrosoft Word, Outlook, faxed documents, e-mail, copiers/scanners High School DiplomaDouglas School of Business - Monessen, Pennsylvania P SS
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