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Candidate's Name
EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional, backed by 3+ years of healthcare industry experience. Maintains courteous and professional working relationships with employees at all levels of the organization. Accustomed to handling information that is sensitive and confidential.Manages time and prioritizes duties in fast-paced, multi-task environments.Ability to discreetly manage large amounts of confidential and sensitive information.Brings finely tuned attention to detail and commitment to quality to all assigned tasks. KEY QUALIFICATIONSMedical Billing Medical Administrative Patient Registration Medical Terminology Medical Records Management Medical Practice Management Systems Introduction to CPT ICD-9-CM ICD-10-CM Coding Charge Entry Payment Posting Denials Appeals Referrals Accounts Receivable Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway Prime Suite Insurance Verification Reimbursement Systems Medical Basics and Healthcare Claim Cycle Healthcare Payers Managed Care (HMO, PPO, and POS) Medicare / Medicaid Government Payers Third Party Payers HIPAA Compliance Medical Charts Basic Anatomy & Physiology EDUCATION / PROFESSIONAL DEVELOPMENTPrivate Protective Services (PPS) Certification, 2018 Ultimate Medical AcademyHealth Sciences  Medical Office and Billing Specialist / Associate of Science Degree, 2017 RELEVANT PROFESSIONAL EXPERIENCEBeautiful Expression2 LLC 01/2020-PresentOwner  Thomasville, NCManage 4+ employees and handle all operations and staffingFollow OSHA guidelines for sanitization and cleaningPerform all screening, interviews, hiring, and onboarding of newly established employeesClientele: Perform cleaning for commercial propertiesProvide the client with check point inspection, before and after photos of cleaning, and a list of services completedCreate invoices to review and setup accounts for billing purposes with standard and regular clients Security Supervisor 05/2019 - PresentOfficer 09/2018 - 05/2019Admiral Security - Greensboro, NCAccess control for guests, tenants and vendors.Enforce client and company policies and procedures and observe and report fire and safety hazards.Conduct routine foot patrols in and around building.Report pertinent issues and incidents to the operations manager, the client and other Admiral / ADM Department Managers as appropriate.Lab Specimen Technician 02/2018 - 07/2018Ameritox for All Med Staffing - Greensboro, NCProcessed collected specimens, and proactively prepared requisition forms prior to patients' visit.Utilized a web based online requisition system to accurately complete requisition forms and took inventory of specimen supplies and orders when necessary.Followed HIPAA policies, procedures, and guidelines to ensure patient confidentiality. Candidate's Name
Ultimate Medical Academy 07/2015 - 07/2017Full Time Student - Tampa, FL- REMOTEMatriculated student studying in the allied healthcare fieldProgram of study Medical Office & Billing SpecialistCourse work: medical billing, electronic medical records, medical administrative, medical terminology, and patient registrationFinancial reporting: accounts receivable, reimbursement systems, and Medicaid Government Payers PCA / Nursing Assistant 09/2015 - 12/2016Providence Senior Home Care - Thomasville, NCRead and recorded temperature, pulse, and respiration.Maintained a clean, safe, and healthy environment.Appropriated safe techniques in personal hygiene and grooming. Personal Care Aide 02/2015 - 09/2015Home Sweet Home - Lexington, NCHelped facilitate and contribute to a positive environment to enhance clients quality of life.Maintained records of patient care, condition, progress, and problems to report and discussed issues and observations with supervisor.Provided companionship, ran errands, and maintained confidentiality of proprietary information. Machine Operator / Picker / Agricultural Equipment Operator 09/2013 - 02/2014 Belflex - Sanford, NCMonitored machinery during its operation.Loaded and unloaded the machine and made minor adjustments to the controls.Complied with company standards of quality assurance and quantity control.Read and interpreted gauges and recorded data.Operated within Standard Operating Procedures (SOP) and Job Safety Analysis (JSA). Nursing Aide / Nursing Assistant 01/2012 - 07/2012 Unity Home Care - Maxton, NCProvided nursing care in accordance with resident care policies and procedures.Ensured that residents and families received the highest quality of service in a caring and compassionate atmosphere, recognizing the individuals needs and rights.Promoted positive relationships with patients, families, management, and staff.Maintained confidentiality of proprietary information. Home Health Aide 03/2011 - 07/2012Majestic Home Care - Red Springs, NCAssisted clients with ambulation, ran errands, and paid bills.Maintained accurate records of resident care, condition, progress, and concerns.Responded appropriately to the physical, emotional, and developmental needs of the residents.