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Top Customer Service Representative!Tacoma, WA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperience in building strong customer relationships, driving brand loyalty, and increasing customer sales! 10+ years of customer service and 1+ years within management Im ready to join a solid team and get to work!Authorized to work in the US for any employerWork ExperienceAdministrative RepresentativeMariner Finance - Federal Way, WAJanuary 2022 to PresentAnswers the telephone; responds to routine loan officer or customer inquiries relative to account balances, loan balances and payoff requests. Calculates loan pay off amounts for all types of loans. Assist customers with completing loan applications and other related loan documentation. Also, a legal notary. Assistant ManagerSeven Eleven Employment - Auburn, WAJuly 2020 to January 2022Currently employed as a front end assistant manager handling different duties included stocking freezer/ front end/etc. Making sure customers are taking care of at all times. Handling money and counting drawers end of shift. Making schedules and handling the safe counts. Doing payroll and bank runs. Property ManagerPublic Storage - Auburn, WAAugust 2017 to July 2020Assisting customers in the in-house check-in and check-out process. Renting storage units. Maintaining the property, ringing up sales, collecting payments and giving appropriate change. Being self sufficient in getting the job done for the day.Cashier/Team MemberBuffalo Wild Wings - Tacoma, WAJune 2014 to July 2017Employed as a team member to ensure an accurate accounting of all transactions, collections, and disbursements. Receive a cash drawer at beginning of shift and counts money in drawer in beginning of shift also at end to verify the accuracy.Itemizes and totals food and beverage checks in register. Make sure the customer comes in happy and leaves satisfied.EducationHigh school diplomaLincoln High School - Tacoma, WASeptember 2010 to June 2014Certifications and LicensesFood HandlerApril 2019 to April 2022Class 12 MAST permitDecember 2020 to December 2024Certified Notary PublicJanuary 2023Additional InformationVolunteered at Humane Society from 2015-2019.Volunteered at Tacoma General NICU from 2016-2020. |