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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Sturgeon streetSpringfield, Ohio Street Address
Phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLESummary of QualificationAdministrative Specialist with over 10 years experience in customer services and expertise in operations support, human resources, paralegal, legal assistant, case management.Human Resource Software HRMS, Intuit Quickbooks, Oracle Taleo and Peoplefluent PerformanceProfessional HistoryResults CX, Customer Service Rep / Call Center 10/2022- presentDocument customer calls in the database system, assist in resolving serious complaints andescalate calls.Assist members with correcting errors with Medicare.Assist customers with their coverage on their health care policy.Equifax, Unemployment Determination Specialist 08/2021 09/2022Act as a liaison between our customers and State unemployment agenciesResponsible for analyzing and responding to unemployment-related documents within predetermined time limitsFile written appeals to a State agency with all pertinent details within the time frame allowed by the State or departmental proceduresCopart, Human Resource Specialist 09/2017 07/2021Liaise between department or other groups to improve functions or communication.Prepare or maintain employee records related to events, such as hiring, termination, leaves, transfer or promotions.Address employee relations issues, such as harassment allegation, work complaints or other employee concerns.Pratt Industries, Customer Service Rep 02/2011 09/2017Internal scheduling within the sales/production department in a timely order of materials for production.Project pricing / provide quotes to customers.Responded to customer questions, complaints and follow-up within a timely manner.Candidate's Name
Phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEMilitaryUnited States Army 09/1988 06/ 2004Administrative Assistant / Transportation OperatorCommunicated with military personal and other government officials to answer questions, disseminate, and explain information, take orders, and address complaints.Type, formatted, proofread, and edited correspondence and issued military identification cards and benefits documentation using computers.Managed military equipment, distribution of supplies, monitored inventory, ordered materials, supplies, and services.Operated various military vehicles with a capacity of at least 26,001 pounds Gross Vehicle Weight (GVW).Systemically check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.Learned and utilized the fundamentals of teamwork, leadership, safety, and quality control.Maintained accountability and serviceability of thousands of dollars worth of military equipment and sensitive equipment with no losses.EducationFranklin University Expected graduation, December 2023Bachelor of Science, Human Resource ManagementClark State Community College 06/2010Associates of Business, Human Resource ManagementEdison Community College 05/2010Associate of Applied Business in Legal Assistant / Paralegal |
