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Click here or scroll down to respond to this candidateCandidate's Name
1451 S Avers Ave Apt 3A Chicago, IL 60623 1310 PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE EMAIL AVAILABLE SUMMARYMotivated and personable professional, with a knack for efficiently accomplishing tasks and anticipating potential roadblocks to minimize issues and deliver exceptional results. Poised and polished with ability to adapt to company as well as individual differences while maintaining composure under pressure. Thrives in deadline-driven environments. Looking to achieve a position that will allow me to utilize my current skills and talents to assist my company in meeting present and future goalsAREAS OF EXPERTISE Client Services Childcare Records Management Customer Service Cash Management Sales Data Entry Administrative Support Procurement Organizational RelationsEDUCATIONEast-West UniversityCourses CompletedLiberal ArtsREFERENCESJasmin Duncan, Daycare DirectorNook Daycare2151 W Armitage AveChicago, IL 60647PHONE NUMBER AVAILABLEMonika Craft, Customer Service SupervisorLifeWatch Services, Inc.10255 W Higgins RdRosemont, IL 60018PHONE NUMBER AVAILABLEPROFESSIONAL EXPERIENCEKlain & Associates - Disability caseworker (March 2022 - April 2023 ) managing care services for disabled clients, usually in a healthcare setting such as a hospital, nursing home, or residential facility help disabled individuals get the services they need in order to achieve their goals, as well as provide assistance in procuring the services they need by acting on behalf of the disabled individual. Managed incoming and out-going call activity performed database maintenance, answered a multi-line phone system to direct calls.Nook Daycare Teachers Assistant (03-2018 Present) 2151 W Armitage Ave Chicago, IL 60647 (773) 796-4496 Support childrens emotional and social development, encouraging understanding of others and positiveself-conceptso Communicate with childrens parents/guardiansabout daily activities, behaviors and relatedissueso Promote and maintain a safe and healthy playenvironment for childrenLifeWatch Services, Inc. Customer Service Representative
(01/2015 01/2017)10255 W Higgins Rd Rosemont, IL 60018 PHONE NUMBER AVAILABLE Exercised independent judgment in the resolution of issues, requests and problems that are brought forth related to cardiac equipment, exchanging non-routine information using tact and persuasion as appropriate o Managed incoming and out-going call activityrelated to telemetry, equipment and operationso Resolved problem(s) over the phone byinstructing/guiding customers through detailedcorrective actions Supported revenue generation for the company byactively supporting the Sales Representatives in assigned territories through account management, datamanagement, shipment coordination and client services o Managed incoming and out-going call activityrelated to customer serviceo Initiated the set-up of new LifeWatch accountsby adding clinics, physicians, and web users toall appropriate systemsForever 21 Seasonal Sales Associate (11/2014 01/2015) 7501 W Cermak Rd North Riverside, IL 60546 (708) 853-1148 Played a fundamental role in achieving an ambitious growth objective related to saleso Greeted and engaged with the customer at alltimes, using products to connect with thecustomer Engaged customers and ensured daily, weekly andmonthly goals are met with email capture and loyalty program participationo Achieved individual and store goals for sales,customer acquisition and loyaltyJ&C Security Receptionist (06/2012 10/2014)4208 Roosevelt Rd Chicago, IL 60624 PHONE NUMBER AVAILABLE Executed tasks to ensure day-to-day operationalefficiency: performed database maintenance, answered a multi-line phone system to direct calls and disseminate information, utilized software to prepare internal and external documents, made travel arrangements,accurately entered data and managed an internal file systemo Purchased and tracked orders for office supplies and equipment using the appropriate systems,maintaining records of purchases and assistingin maintaining office supplies and equipmento Coordinated and scheduled internal and externalmeetings and conference calls utilizing Outlookcalendar for management and staff; includingarranging for any catering and documentdistributiono Managed communications andinter-organizational relationships withcontractors to ensure the on-time, accurate andwithin cost completion of projects |
