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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLETechnical Project Management ProfessionalProgram Management Agile Project ManagementTechnically proficient, well-qualified leader with proven success in streamlining processes, identifying deficiencies, developing cost-saving solutions, and tactical execution. Seasoned and purposeful Technical Program and Project Manager with experience leading teams in high-volume, fast-paced ambiguous environments. Highly organized, result-oriented with experience coaching and leading global cross-functional teams to deliver continuous value adding features and products. Proficient in serving, coaching, and bringing excitement to teams. Experienced in the transition of companies from Waterfall to Agile Methodologies. Effective communication skills and the ability to effectively lead and direct multiple teams in fast paced ambiguous environments. Experience working with Agile project management tools like JIRA, Confluence, and DevOps. Strong knowledge of Scrum, SAFe and Kanban frameworks. Reputation for integrity, efficiency, reliability, and accountability with diligence, initiative, and drive to produce results beyond expectations. Core strengths include:LICENSURES & CERTIFICATIONSLean Six Sigma Green Belt Certification December. 2016Certified SCRUM Master 2021Stakeholder EngagementProcess ImprovementLean Six SigmaLeadership & Team BuildingProject Management & Program ManagementChange ManagementInterpersonal SkillsContinuous Improvement strategiesQuality AssuranceCAREER SUMMARYAmazon; Virtual LocationSenior Technical Program Manager (September 2019 Current)Managed full cycle of complex cross-functional programs with considerable impact across multiple organizations.Defined program management organizations mission objectives, while also continuously iterating the agile processes in place.Directed global cross-functional teams of software & mechanical engineering, manufacturing operations, product quality, and product management to resolve technical and operational blockers, to keep initiatives and goals on-track.A deep understanding of what it takes to deliver programs and/or ship software iteratively; experienced in guiding scrum and/or Kanban teams through estimating, grooming, retrospectives, user story writing, release planning and other ceremonies.Lead program management activities such as quarterly and annual planning, issue and risk management, coordination with other engineering teams for projects related to Retail POS backend services modernization and delivering streaming solutions.Displayed the ability to work in an ambiguous environment while seeking to understand business problems and decisions.Initiate scrum and Agile Framework for team members, in addition to driving process improvements (change management) while managing active projects.Proficiency in working in agile environments. Demonstrable experience in advancing or establishing agile practices to improve team velocity or value capture.Lead program management activities such as quarterly and annual planning, issue and risk management, coordination with other engineering teams for projectsStrategically partnered with product and engineering managers in daily Sprint planning and forecasting; appraise performance, resolve problems; and addressing team needs to align priorities, roadmap, requirements, dependencies, and timelines.Articulated project goals in scope, translated business needs into technical terms, prepared detailed work breakdown structures and instilled shared accountability for achieving project milestones.Amazon; Irving, TXTechnical Operations Manager III (Sept. 2016 August 2019)Constructed and executed productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance and achievement.Assisted with the creation of benchmark standards for new building types to include fully manual through robotic site types.Implemented performance management of underperforming sites throughout the region with both virtual and on-site support. Including the creation and implementation of agile standard of work practices along with the necessary measures to ensure sustainable success.Assisted in product analysis of backlog refinement sessions which helped the team create and maintain an organized backlog.Diligently worked with product, engineering managers, and other stakeholders across various design, software, and business teams to identify and drive innovative solutions that achieve business goals, timelines and align with long-term product roadmaps.Experience defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features sets as well as analyzing cost/benefit of feature selection and communicating results throughout the organization.Articulated project goals in scope, translated business needs into technical terms, prepared detailed work breakdown structures and instilled shared accountability for achieving project milestones.Facilitating the daily scrum meetings, Grooming sessions, sprint planning, sprint review, and sprint retrospective.Partner with senior business leaders across departments to analyze existing processes and identify opportunities to improve and optimize current operational tools.Lead process-improvement efforts and manage the implementation of both business processes and technical solutions.Amazon; Irving, TXTechnical Area Manager II (Sept. 2014 September 2016)Manage daily operations to include staffing, scheduling, budgeting and inventory management.Train and coach associates on systems and processesAnalyze data to identify trends and opportunities for improvement.Collaborate with multiple departments within the site.Create reports and present findings to Sr. leadership.Quickly identify and remove barriers to production and develop plans to permanently remove barriers or change processes.Target; Topeka, KSStore Manager (August. 2010 Sept. 2014)Created and implemented production guidelines and managing supply chain operations. Managed the development and delivery of strategies to enhance the quality of business and overall client experience.Demonstrated excellent presentation skills, including the ability to create presentations using Microsoft PowerPoint, and experience presenting to all levels of an organization.A team player, who effectively integrated, motivated, and built relationships with cross-functional team members, sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.A history of increasing leadership responsibility and career growth in project management.Lean Six Sigma Certified with competency in project management tools and cloud technology.Mentored, trained, and developed teammates for career progression, performance improvement, and recognition purposes.Project lead for multiple business and operational advances geared towards reaching and exceeding benchmark rates within the region.Proactively identified and led process improvement initiatives using Lean tools and business analysis to delight customers.Presented both written and oral presentations regarding new processes and initiatives to key stakeholders.Built and delivered productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor.EDUCATION & TRAININGCameron University; Lawton, Ok May 1995 bachelors Graduate.Criminal JusticeProfessional Training: Leadership, Communication, PerformanceOptimization, Process Improvement, Project Management, SCRUM Master, Lean Manufacturing, Strategic Planning, Analytical Problem-Solving,Cost Reduction Strategies, Global Supply Chain Management, Data Analysis, Business Analytics, Microsoft Office G SuitePROFESSIONAL Notable Achievements Amazon Project Winter Bear: While supporting a habitually underperforming site in the Las Vegas node in 2021, I conducted my own OPEX cost analysis to assess if the site was needed to process all the predicted capacity for the next 8 quarters. Utilizing 5 different stakeholder teams across North America Amazon Operations, we were able to ascertain a true net benefit for the hibernation of this asset in the Las Vegas node. The financial impact of this decision is slated to be $1.2 million per month and has now expanded with 9 future projects currently in the late stages of implementation. Manual Contingency design and Implementation, Amazon PEAK 2021/2022: Due to construction constraints 8 robotics sites in both 2021/2022 had TCOs (release of the equipment) pushed back due to the lack of available materials for the robotics operations. As the owner of these launches and subsequently the owner of meeting the sites capacity, I designed a manual contingency plan utilizing existing assets as well as available space. The creation and implementation of these designs saved Amazon $22.4 million per site for PEAK based off the capacity figures. ECCF (Emerging Countries Customer Fulfillment) Boot Camp and Training: Creation of curriculum specific to out of the country launches. Created the now standard training and onboarding structure currently used by the ECCF network in all out of country launches. This includes all training material for pertinent machinery, instructor materials, student materials, as well as creation of safety, operational leadership, workforce staffing, and capacity planning levers to assist these new launches. Prior to creation, ECCF launch attrition was at 64%, currently at 27% after program implementation. Launch Operations Execution team: Built the Launch Operations Executions (LOE) team to provide exempt leaders with standardized training in a 2 week in person setting, as well as developing the process for implementing the training with new launches. This included building an 8-week waterfall schedule, starting with leader onboarding, and finishing with the launch date. This program resulted in the successful launch of over 60 sites in 2 years and the training of over 1,000 exempt leaders. |
