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Click here or scroll down to respond to this candidateCandidate's Name , MBAEMAIL AVAILABLELINKEDIN LINK AVAILABLEPHONE NUMBER AVAILABLEProfessional SummaryHighly skilled in executing, coordinating, managing projects and events. Has hands on experience in executing and implementing project management. Coordinated and managed events ranging from new hire orientations to bank events, corporate conferences, trainings and fundraisers. Has many transferrable skills & a history of providing exceptional customer service. Highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios. Can easily adapt to rapidly changing requirements. Proficient in Microsoft Office and Google Suite among other applications.Education MBA: Business Management - SUNY Empire State College Bachelor Of Arts: Hospitality Management - Monroe College Skills Team Leadership Customer Service Performance Metrics Organizational Management Reengineering Processes Project Management & Support Event Management & Support Lockbox Operations & Management Evaluating & Reporting Data Document management Google Suite (g-mail, docs, drive, calendar &Meet) Apple Products/Applications Microsoft Office Suite Social Media Outlets (FB, IG, WhatsApp,Twitter) CMS/SaaS (Salesforce, Workday, Asana,Concur, Ariba, CVENT, Tableau, ServiceNow &ITIL) Virtual Tools (Zoom, Teams, WebEx, Slack &Workplace)Accomplishments Managed and coordinated hundreds of events ranging from social events to corporate conferences, trainings and fundraisers with thousands of attendees for banking & financial institutions, hospitals and tech company. Reengineered Processes and procedures for a thirty percent faster turnaround for seamless completion of projects & events. Effective results promoting team building with goal-oriented activities. Successfully managed various levels of full-time employees and contingent workers. Work effectively with all levels of the business internally and externally. Successful results from decision making and problem-solving skills when dealing with escalations and daily tasks.Leadership & Affiliations Toastmasters International President of Harlem Club L.I.T.T.L.E. Book Club Committee memberWork HistoryMeta, New York, NY 2022 - CurrentEvent Operations / Learning & Development Team Lead & manage all day to day operations for onboarding orientation & other onboarding programs Plan and execute Metas events & new hire, tech and manager orientations Manage weekly orientation (run of show, facilitator guide & slide show) Manage & escalate risks and issues and collaborate with partners on resolution Develop & ensure standard operating procedures are in place for programs globally Manage the event playbook & run of show including all documentation and edits Oversee the full process for speaker scheduling and communication Create and manage schematics for all event spaces with modifications based on iterations and changes Input all event details into the Event tool and update XFN partners on logistical changes within the tool Daily event tasks from the event checklist for both pre-event and in room Virtual coordination and live supportSantander Bank, New York, NY 2021Branch Transformation Coordinator Manage coordination of bank openings, closures, and renovations for Northeast retail branches Organize timelines, resources and milestones of projects & planning of grand opening ceremonies Onsite at retail branch to support for week of opening/closure to address any issues Host onsite phasing and ongoing design review meetings Update confidential documents, notices, and communication planning Schedule and follow up with external vendors to keep projects on time Work closely & regularly meet with our primary partners - retail property, legal, construction, facilities, branch operations, branch network, and marketing.Memorial Sloan Kettering Hospital, New York, NY 2019- 2020 & Contract role in 2014 Coordinator Administrative office duties related to events & projects Assisted Event Directors with all aspects of planning and execution Assisted with planning conferences and annual fundraisers Work with facilities, catering and cross functional teams for event set up & take down, including external vendors and AV equipment team Prepared presentations, itineraries & signage for meetings, trainings, & conferences Focused on donors' special needs & requests to ensure exceptional customer service Prepared grants & monitor expenses to ensure staying on budget Onsite support for day of event to address any issues if needed Prepared event materials (mailing lists, itineraries, RSVP's, packets, gift bags, and tickets) MUFG Union Bank / Klik Technologies, Valley Cottage, NY 2014 - 2017 Assistant VP, Implementation Supervisor Hire, train, manage and evaluate team responsible for servicing lockbox clients Monitored workloads, performance and assign requests to team Coordinated department activities & team building events / arranged off-site meetings with company clients Provided resolutions to escalations, issues and concerns of clients Prioritization of projects based on contractual SLA's and project end dates Consulted with clients & internal depts regarding project details and objectives Morgan Stanley New York, NY 1999 - 2013Associate Project Coordinator / Events Coordinated in-house and off-site meetings, seminars, board meetings and conferences from inception to finish Arranged all employee social events, holiday, promotion and end of project events including budgets, location scouting, catering and staffing needs Worked with security for event coverage and visitor clearance & check in Manage conference rooms via calendar and in-house applications Conducted comprehensive analysis and review data of delays and issues for resolution and "donts" for future events Drove weekly meetings to provide upper management detailed analysis Worked with management & external clients to manage and set expectations Maintained confidential documents/information related to clients & employees. Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes |
