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Title Customer Service High School
Target Location US-NY-Bronx
Email Available with paid plan
Phone Available with paid plan
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1PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills SummaryTo obtain a position where my skills and experience can benefit the company.ProfileI take my job seriously; I will go above and beyond the call of duty to get any task done. Also, I have intimate knowledge of the customers needs. I am Able to communicate clearly both written and in speech. I am able to handle complaints, even when handling unpleasant customers.EducationHigh School DiplomaBushwick High School Brooklyn, NYExperienceSt. Francis Prep High School, Queens, NYPrep Cook 2017-2021Consistently provided professional, friendly and engaging service.Skillfully prepared items of the restaurant specials.Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.Routinely supported other areas of the restaurant as requested, including special orders and packing food.Routinely cleaned work areas, glassware and silverware.Developed and maintained positive working relationships with others.Routinely cleaned cookware, counters, floors, storage areas and service refrigeratorsVarious Catering Companys, Queens, NYWaitress 2014-2016Catered division regularly provides services for up to 20 people at intimate VIP gatherings, board meetings, and conferences.Prepared menu items to meet peak demands, process customer orders swiftly, and act as a source of senior assistance for less experienced staff members.Followed banquet event orders and change orders.Folded napkins, placed tablecloths on tables, skirted and flounced tables.Checked id's before serving alcoholic beverages.Served water, took and served beverage orders; prepared ice buckets.Spring Hill Suites, Louisville, KYBreakfast Attendant/ Housekeeper 2007-2011Ensured that serving areas were maintained, cleaned and stocked with the necessary food & supplies.Assisted in greeting guests and escorted them to tables.Adhered to safety policies and reported any unsafe conditions to management.Provided high quality customer service by meeting guests expectations.Responded to special requests from guests.Kept commitments and upheld organizational values.Approached all encounters with guests and employees in a friendly service-oriented manner.Performed volunteering work readily.Assisted in wiping up spills, sweeps, mops and vacuumed kitchen and dining areas.Maintained an approachable, cheerful and helpful attitude.El Puente Beacon, Brooklyn, NYGroup Worker 2005-2008Assisted group leaders in supervising youths 6-13 yrs. old in an after-school setting and conducted weekly/monthly program and activity planning.Supervised and counseled various age groups during in-house days and field trips.Picked up children and participants from school/after school programs.Provided assistance with homework projects and organized activities in areas such as gym, arts & crafts, literacy, computers, character development and providing assistance during drama and other workshops.Distributed beverages, snacks and lunches to childrenU.S. Open, Flushing, NYMaintenance Worker 2004-2005Empty and clean all waste containers.Hand dust and wipe clean all workplace furnishings, paneling and windowsills.Damp wipe and buff all glass furnitureRemove wastepaper and garbage from the building to designated area.Clean tile floor services.Remove all finger marks and stains from vertical surfaces.Vacuum all rugs and carpeted areas.Swept all private stairways and vacuumed carpeted floors.Polished stairwells and wipe cleaned and polished all hardware fixturesCleaned entry door glass inside out Swept and dusted mop floors.

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