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Title Customer Service Medical Billing
Target Location US-IL-Woodstock
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Central Parkway Road apt 103Woodstock, IllinoisPHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryPatient-focused, detail-oriented and computer-savvy medical receptionist/Medical Biller. Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.Effective in handling office and administrative tasks within busy, multi-physician practices.Expedient in processing patient check-in/check-out, verifying insurance and collecting third-party claims.Efficient in managing appointment scheduling, patient records, medical billing and financial information.Employment HistoryHelp at HomeHome Aid/Care giver 2014-Current On goingAddress client needs with respect and attention to safetyAssist clients with daily living activities, including bathing, grooming, dressing, eating, and using the bathroomActively engage clients through conversation and companionshipEngage with clients in a manner that promotes their independence and maintains their dignityHelp with meal preparation, planning, and grocery shoppingPerform light housekeeping dutiesHelp clients with physical therapy exercisesReport any unusual incidents or behaviorAdminister medications as outlinedMaintain a safe environment for clientsDr Asghar Syed MDMedical Receptionist Crytal Lake IL Oct 2022- December 2022Make an appointment, Answers phone calls, do referrals, make diagnostic orders like mammogram, Dexa others, verify insurance, put it in the system, collect copay cash and debitRoute faxes to the correct personAttached medical files, fax to the patient account, Answers patients question related to statemen billsAmazon locker + Customer Service AssociateSchaumberg IL November 2021-June 2022Work through problem solving scenarios for customerAssist customers with questions they may haveReceive, pick, and stow customer orders, process returns and prepare delivery.Receive truck deliveriesManage responsibilities for locker+ location including opening and closingMaintain clean, safe and organized workplaceUse technologies like smartphones and handheld devices to sort, scan, and prepare orders and returnsDr Tanveer Ahmad MdMedical Billing/Receptionist Marengo, ILMarch 2016  Oct 2021Provide tactful and timely assistance to ~25 patients on daily basis, contributing to 95% patient satisfaction scoreForge healthy relationships with patients, families, and visitors through professional yet courteous demeanorEnsure up-to-date patient records by collecting personal, medical, and insurance information while feeding EMR system with dataRecognized for outstanding work ethic and performance, obtaining 98% positive feedback from patients' scorecardsGreeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized.Reading and analyzing patient recordsDetermining the correct codes for patient recordsUsing codes to bill insurance providersInteracting with physicians and assistants to ensure accuracyKeeping track of patient data over multiple visitsManaging detailed, specifically coded informationMaintaining patient confidentiality and information securityEducationWoodstock High SchoolHS DiplomaWoodstock, IllinoisGraduated April 2009McHenry County CollegeMedical Billing and Coding CertificateCrystal Lake, IllinoisEnrolled August 2019Professional SkillsMS Office (Word, Excel, PowerPoint, Outlook, Access): IntermediateMedical Billing and Coding: BeginnerEMR Software (Cerner): Expertscan/fax/email: ExpertFixing issues with Scanner or Computers: ExpertCustomer Service: expertLanguagesEnglish: ModerateUrdu: NativeReferencesFarwa Khan ex Coworker at Dr T AhmadPHONE NUMBER AVAILABLEFarah Ahmad ex Manager at Dr T AhmadPHONE NUMBER AVAILABLENancy Huynh ex Area Manager at Amazon Locker+PHONE NUMBER AVAILABLEEMAIL AVAILABLERaja Zubayr ex District Manager at Amazon locker+EMAIL AVAILABLEDiana Medel Team leader at Dr Asghar SyedPHONE NUMBER AVAILABLEDana coworker at Dr Asghar SyedPHONE NUMBER AVAILABLE/pre>

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