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Name Available: Register for Free
Title Full Time Customer Service
Target Location US-FL-Spring Hill
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Spring Hill, Florida Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEducation:Seminole High School, Street Address
Seminole State College (1 yr)Experion Medical Academy, Phlebotomy, 2012Training:NotaryNACMCredit Service Training (Cemex)Florida Construction Lien LawSkills:Excel, WordOutlook, Lotus NotesSAP, Supply Pro, JDEdwards, Concur, JPMORGAN, HighRadius, Great Plains, Gaviti, SalesForceEmployment:BSN SPORTS, LLC, REMOTE- FARMERS BRANCH, TX06/2022  03/2023COLLECTION SPECIALISTAccurately explain all Direct Billed accounts and balancesReduce the overall past due (and bad debt) balances.Research unapplied cash and missing paymentsWork with manager and other departments to ensure processes and procedures align.Provide weekly and monthly updates on all accounts for management to review and analyze.Proven ability to process credit cards and work with Direct Billed customers.Demonstrated success managing a diverse workload and prioritizing based on current business and time constraints.Multiple examples of collaboration with multiple internal and external partnersCEMEX, TAMPA, FLORIDA05/2016  08/2021CREDIT SERVICES REPRESENTATIVERun weekly A/R aging report for collection, respond to customer requests for invoices, releases and POD20 to 25 calls a day note calls in SAP, collection monthly goal was 7 million, with a portfolio of 150 customersWork with internal & extremal branches of CemexApply funds to accounts recd from lockbox, mail in checks & chax, also make daily deposit to bankCreate dispute due to issues with invoices working with account manager to resolve issuesDaily collections calls & emailsProcess credit card payment thru OneSourceUpdate customer information as neededResearch and resolve discrepancies to customer accounts, maintain customer filesProcess lien releasesARMOUR ECKRICH MEATS Plant City, Florida01/2012  3/2014PT DSD BRANCH ADMINDevelop and complaints records for the Branch MgmtTrack and verify data accuracy, customer accounts, accounts payments, inventory reports, invoices and copies of checks/money ordersReview truck to truck and warehouse transferReview driver invoices, checks and mail in depositsAssists branch manager with monthly sales meetingsCandidate's Name
PHONE NUMBER AVAILABLEExpress Professional- Full-Time Temporary Orlando, FLSkyline DisplaysApril 2008- Sept 2010  www.expresspros.comAdministrative Support/ReceptionistAnswer all calls direct the calls to proper dept./person, Meet & greet clients/visitorsMaintain Supply Storage Room to ensure adequate inventories of all supplies, banners, giveaways, table cloths, etc.Order Entry, Scheduler, Tracking the movement of orders through the production process, providing updates to management,Enter I/D into Quotewerks,Quotes, Invoicing I/D order using SAP,Enter timesheets using E-Time, assisting in the screening of applicants, conduct pre-employment assessments, coordinate new hire orientations, point-person for HR and benefit questions between employees and Corp; Filing, Distributing Mail, Copy and Assemble Training materials, ordering of office supplies.Set-up for Seminars. Create Orders for Return client product. Work closely with General Mgr., Administration, and Sales.Express Professional  Part-Time TemporaryMJL Development, Inc. Sanford, FLJuly 2007  March 2008  www.mjldevelopment.comPT Temp Office AssistantWork with internal and external parties to organizes the various components needed to initiate, run and conclude major projects. Coordinating schedules and activities, placing orders supplies, scheduling inspections and services, tracking the progress of building permits, communicate effectively with all county and city liaisons/employeeMaintaining files, answering phones, faxing and notarizing all documents for the Project Mgrs. Reconcile existing credits and debits, maintain all receivable using excel spreadsheets.Lennar mid  Florida Maitland, FLOct. 2005  Oct. 2006  www.lennar.comStart Coordinator (Purchasing Dept.)Receive documents from various Business Partners, such as build permit pack, plot plans, truss and plans making sure measurements, elevations and drainage types are correct.Assembly start packs for permitting, run zfee and POs from JDEdwards. Update start status report daily; make sure inventory build sheets and start memos are complete and signed before home start date.Sanford Housing Authority Sanford, FLJuly 2001  January 2003  www.sanfordha.orgHousing SpecialistAddress all tenants complaints, enforce all aspects of the lease, and verify all income, performs collection of rent, prepares the deposit of rent collected, advise tenants of past due rentConducts annual re-exam on tenants, conduct move in and out, meet with law enforcement agents to resolve criminal activities, review daily, weekly and monthly report, monitors and assures curb appeal meets standard.Interviews customers on a regular basis to determine eligibility, including rent calculations, verifications of information, and prepares appropriate follow up paperwork in an efficient, timely manner.Processes annual re-examinations, interim changes and unit transfers in a timely mannerPrepare monthly reports to present to the Board of Commissioners.

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