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tech support - Taylor Group / Sudden ServicesEllenton, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLEWork Experiencetech supportTaylor Group / Sudden ServicesSeptember 2018 to Present9/18 to presentopened and established current branch, hired techs trained and managed.Parts and Service Sales including scheduling and dispatching techs, Responsible for branch maintenance and services, inventory control for branch and tech's van, tech support, customer service, vendor relationships, purchasing, warranty returns, meet corporate sales goals and control branch expenses. Parts sales, inventory controlSynergy EquipmentSeptember 2017 to September 2018for branch and tech's van, customer service, purchasing and warranty returns. I was on company safety committee.Part SalesLonestar ForkliftMarch 2014 to September 2017service and parts quotes, inventory control, techsupport, retailsales, purchasing, warranty returns.Parts sales, Inventory control, PurchasingOgden Forklifts, IncOctober 2013 to March 2014review work orders.Liftech Equipment Parts ManagerPartsSeptember 2011 to October 2013Parts sales department, P&L responsibility, purchasing, Inventory control, vendor relationships, tech support, consignment responsibilities, customerrelationships. Held parts meetings on selling on the phone, what questions to ask to sell more parts, putting together excel files for quick look up of fastmoving parts. I managed up to 5 people all connected to the parts department.Our volume was near 200k avg per month with generally 1 million in inventory. The profitability for our company heavily depended on our inventory control.Pengate Handling System AssistantPartsApril 2003 to July 2012Parts sales, purchasing, inventory control tech van inventory, tech support, consignments, fork lift operator, certified Raymond parts clerk, yearly budgets and participated in threeemployee advisory committees.salesPartsSeptember 2008 to September 2011inventory control, purchasing, tech van inventory, tech support, consignments responsibilities, customer support. tech support and computerPartsSeptember 2008 to September 2008input of all work orders.Parts salesPartsApril 1995 to April 2003purchasing, inventory control tech van inventory, tech support, forkliftoperator and Hester Parts Pro.EducationA.A.S. degree in AccountingSchenectady County Community CollegeSkills Purchasing ProcurementAssessmentsSales Skills: Influence & Negotiation FamiliarOctober 2019Using influence and negotiation techniques to engage with and persuade customers. Full results: FamiliarManagement & Leadership Skills: Planning & Execution Highly Proficient October 2019Planning and managing resources to accomplish organizational goals. Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |