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Title Customer Service Support Specialist
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEDUCATIONDelaware Valley University - Doylestown, PA Graduation Date: May 14th, 2021 Bachelor of Science in Animal ScienceQUALIFICATIONSMotivated woman with a passion in animal science specifically in laboratory research in disease control and pathology. CPR certified, PQA certified, BQA certified Proficient in Microsoft Word, Microsoft Excel, and Microsoft Power Point ALAT certifiedWORK EXPERIENCEChildrens Hospital of Philadelphia - Philadelphia, Pa. March 2022  Present Animal Research Support Specialist I Advise investigators and program staff regarding procedural issues Ensure necessary resources, supplies, animals and rooms are available for studies Collect and record experimental data for procedures Observe animals and report abnormalities, sickness, and injury Maintains departmental medical records and inventory Assist in diagnostic and preventive procedures or treatment of animals Oversee the coordination of animal procurement and receiving to ensure receipt of only disease free animals Conduct necropsies and collect biological samples for diagnostics to include parasitology, bacteriology, serology and histopathology Ensure compliance with IACUC protocolsChildrens Hospital of Philadelphia - Philadelphia, Pa. November 2021  March 2022 Nonclinical Animal Technician Understands and follows all SOPs and Quality Assurance Standards. Performs daily animal health checks and reports any abnormal animal conditions to the veterinary technician and /or Area Supervisor. Maintains daily animal census sheets, room equipment and status form sheets, and other forms requested by the Area Supervisor. Cleans and sanitizes animal facility, assigned rooms and cages according to SOPs. CVS Pharmacy - Philadelphia, Pennsylvania October 2021  February 2022 Pharmacy Technician Dispensing correct quantity of pharmaceuticals for the medical benefit of patients Providing quality customer service to patients as they pick up their medications Keeping a detailed list of inventories for the pharmacy School District of Philadelphia - Philadelphia, Pa. May 2020 - July 2021 Long Term Farmer Milking dairy cows twice a day, providing proper amounts of feed for milking cows, dry cows, and calves. Assuring all living spaces for livestock meet Animal Welfare policy. Keeping registration paperwork regarding milking and dry cows up to date. Also handling payroll to ensure employees are paid for their appropriate shifts Assist in feeding and handling of horses and donkeys, helping in the process of moving, vaccinating, weaning, and breeding ewes. Assisting in vaccination of sheep, feed and give clean water to small laboratory animals. Country View Family Farms - Middletown, Pa. July 2019 - August 2020 Summer Pork Production Intern Providing vaccinations to sows and piglets, Assisted in the weaning process of weaned piglets. Assisting in breeding process for the sows and gilts. Assisted in farrowing process. Researched creep feed benefits with the piglets in the farrowing section of the barn and presented my findings after internship endedTechnology Services - Doylestown, Pa. August 2017 - March 2019 Information Technology Technician Providing quality phone service to students and/or professors experiencing issues with technology Proficient in Microsoft Word, Microsoft Excel, and Microsoft Power Point

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