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Click here or scroll down to respond to this candidateCandidate's Name
Chisholm, MN Street Address LinkedInEMAIL AVAILABLE PHONE NUMBER AVAILABLEQUALIFICATIONS SUMMARYDetailed-oriented professional possessing highly transferable skills and diversified experience within the areas of administrative management, customer service, data collection, and relationship building. Talented in delivering executive level administrative assistance, managing data in a variety of database systems, and safeguarding protected personal information and personally identifiable information. Well-prepared to excel in Administrative Assistant roles.Administrative & Data Management: Adept at overseeing and streamlining end-to-end administrative tasks ranging from planning and scheduling to composing documents and organizing offices for efficiency. Decisive and analytical savvy, known for delivering subject matter expertise in retail marketing, merchandizing, and sales growth.Customer Service & Retention: Expert at fulfilling clients needs and optimally utilizing all available resources to ensure delivery of top-notch customer service. Excel in responding to incoming queries, fostering trusting relationships with customers, and contributing towards growing a loyal clientele base.Key Strengths: Excellent communication, collaboration, problem-solving, facilitation, and decision-making skills along with a knack for swiftly resolving conflicts. Articulate and refined communicator with ability to establish long term relationships across all levels of senior management and customers.PROFESSIONAL EXPERIENCEWINSTON RETAIL, GRAND RAPIDS / HIBBING / MT, IRON, US February 2021 Present Retail MerchandiserDeliver expert-level point-of-sales purchase and shelf management services to maximize store sales. Support field store representatives with special promotions by setting up displays at aisle ends. Perform a wide range of day-to-day tasks, including observing customer reactions to special promotions, forwarding observations to management, and dismantling promotions at the end of special promotion period.Selected Contributions & Achievements:Represented Winston retail, while working on a well-known Big Brand within the company for a few months. Supported in complete reset of brand Dickies by functioning out of town on companys dime.REMOTE CHISHOLM, MN April 2021 February 2022 Funeral Assistance Registration Intake FEMA Contracting through Insight GlobalDirected outbound calls to funeral homes, doctors/hospitals, and insurance agencies to confirm authenticity of submitted documents. Conducted in-depth initial case reviews, while verifying validity of death certificates through utilization of federal government databases. Offered critical resources and delivered exceptional support to individuals in crisis. Gathered and leveraged data for making informed decisions regarding referral services and outreach.Selected Contributions & Achievements:Addressed inbound calls for funeral registration intake and helpline as per requirements. Accustomed to functioning across fast-paced challenging, stressful, and emotional environments. Sought out to be interviewed for an article that was published about emotional toll of job through communication with a writer from The Washington Post.ContinuedCandidate's Name
ANDERSON MERCHANDISERS, LLC GRAND RAPIDS, MN March June 2020 January2021 Retail MerchandiserMonitored and thoroughly evaluated sales and competitor trends. Orchestrated promotional activities in line with overall store sales targets. Organized products by utilizing innovative ideas and company designs to catch the eyes of customers. Played an integral role in updating products database.Selected Contributions & Achievements:Optimized the presentation of products in store to better highlight their features in order to attract, engage and motivate customer toward making a purchase which dramatically increased overall store sales.Increased Samsung sales at Walmart by merchandising Samsung products and placing correct signs and prices.CHERRY GREENHOUSE IRON JUNCTION, MN April 2014 December 2019 Plant Care Specialist / Administrative AssistantDeveloped and improved image of greenhouse displays. Completed arrangements by wrapping and pricing products. Assured delivery of excellent customer service in person and over phone, while overseeing all responses via email/fax. Led all aspects of inventory management ranging from entering accurate data into Microsoft applications to ordering new office supplies as per requirement. Performed general clerical support duties, such as filing, scheduling, faxing, and placing orders. Communicated with brokers and executed all planting, plant care, and gardening tasks.Selected Contributions & Achievements:Honored with an award and secured promotion for delivering outstanding customer service to customers. Enhanced store outlook by watering and trimming plants, as well as conditioning and cleaning flowers and foliage.ADDITIONAL EXPERIENCEFlorist & Stylist JOHNSON FLORAL, HIBBING, MIEDUCATION & CREDENTIALSEthics and Code of Conduct DEPARTMENT OF DEFENSE, 2021Data Privacy and Security Certification DEPARTMENT OF DEFENSE, 2021Drug-Free Employee Certification DEPARTMENT OF DEFENSE, 2021High School Diploma CHISHOLM SENIOR HIGH SCHOOL, CHISHOLM, MI |
