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Title Executive Assistant Office Manager
Target Location US-MD-Bel Air
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  EMAIL AVAILABLE l PHONE NUMBER AVAILABLEStreet Address
ADMINISTRATIVE PROFESSIONALDiverse 20+ year's experience in medium-high profile, senior-level administrative and contractual support positions with Fortune 500, government, consulting, tax, medical, construction, property management organizationsA resourceful problem solver who takes initiative  often completing tasks before you even know theyre needed.Organization and efficiency expert skilled at identifying ways to streamline processes, save time, eliminateredundancy, and create operating systems that support the business.Effective communicator and contributor individually and as a team member  professional, friendly, self-confident, and focused on solutions and results.Areas of Proven ExpertiseWritten & Verbal Communications Scheduling & Calendar Management Travel Planning Confidential Records ManagementEvent Planning & Facilitation Payroll Research Facility Management Order Processing Expense Reporting Proposal Preparation Reception and Back Office Management Charts-Graphs-Flyers-Presentation Reports MS Office 2019, CRM, SAP, Publisher, Quicken, Great Plains and other software Maintenance and Negotiating the Purchase of Office EquipmentPROFESSIONAL EXPERIENCEBlue Dot Heating & Cooling, Customer Service Representative, Forest Hill, MD 2023Assisting this very busy service company to generate in-home appointments and future sales.Accepting incoming calls to determine customer needs for repairs to their HVAC units and scheduling appointments.Ledgent Staffing, Contractor-Accounting Administrator, Melnyk & Wiseman, CPA, Forest Hill, MD 2023Support for this elite CPA firm serving individuals, small businesses, entrepreneurs during tax season.Assisting all walk-in clientele, processing folders for CPA preparation, scanning all documentation, preparingtax returns for mailing/pick up, answering phones, updating database informationTAD PGS, Inc., Contractor-Administrator, Johnson Controls, Edgewood Proving Ground, MD 2022Maternity leave for a company servicing the HVAC units for the U.S. Army at APG and Edgewood Proving Ground.Supported Johnson Controls processing Purchase Requests, Service Orders, maintaining all activity of materialpurchases and obtaining Government approval, processing follow through and recording documentation in Exceland in CRM daily. Created/streamlined spreadsheets providing updates to senior management for budgetingMoisture Intrusion Solutions, Branch Office Administrator, Forest Hill, MD 2021Supported the Accounting/Production Departments in processing all employee AMEX charges as well asfinalizing new client proposals prepared by consultants specializing in construction defects and moisture problems.Short term position assisting accounting utilizing QuickBooks; editing and preparing consultants reportsRandstad, Contractor-Customer Service Representative, Bel Air, MD 2021Initiated assistance for the Harford County Department of Health for residents inquiring about COVID vaccinations.Contract position in a Call Center setting taking inbound calls to schedule residents for COVID-19 shots. Databaseentry and communicated with callers about the logistics regarding scheduling and their medical conditions/concernsMistral Group, Office Manager, Nottingham, MD 2020A right-hand assistant to the Plant Manager and was the Front Desk Office Manager for the manufacturing team.Short term position providing support to the Plant Manager, Accounts Receivable, processed payroll, office management duties, documented all payroll hours daily in Excel. Modernized new forms for the teamTransformco, Sales Associate, Sears, Harford Mall, Bel Air, MD 2020Assisted in the liquidation and final close out of merchandise prior to store closure-rearranging and compacting merchandise strategically in the store for the process prior to the closure of Sears.Office Team, Administrative Contractor, Baltimore, MD 2020Took on a wide range of administrative and operation functions, wearing many hats in multiple roles. Contractor with The Traffic Group; supported Riverside Apartments Leasing Office; Harford Community College Bookstore.Interactions Marketing, Brand Ambassador, Baltimore City/County, Harford County, MD 20162020Performed food demos promoting customer interaction with preselected products; provided this CA based marketing company with customer feedback and suggestions. Supported this company for four years.Demos were performed weekends in Baltimore City/Baltimore County/Harford County at Weis and Wegmans Grocery StoresLatitude, Inc., Contractor-Executive Assistant, Scientific Research Corporation, APG, MD 2018Led efforts to fill in for an administrator on maternity leave, providing a smooth transition during her absence.Supporting Scientific Research Corporation at Aberdeen Proving Ground, MDProcessed expense reports in Concur, data entry in CRM, travel arrangements and daily correspondence for the COL, US Army (Ret), Director of Operations; Microsoft Office (Word, Excel, Outlook, PowerPoint)Coordinated and tracked report status via data entry and document review, invoicing, inventory, payrollSubsystem Technologies, Inc., Contractor-Executive Assistant/Building Manager, U.S. Army, APG, MD 20162017I was assigned a wide array of duties and completed a multitude of unfinished tasks for this division.Supported the U.S. Army, Firing Tables & Ballistics, RDECOM, ARDEC, Aberdeen Proving Ground as a ContractorOptimized Excel worksheets detailing and accounting for over 400 pieces of usable office computer equipmentPrepared required Government Forms for all unaccounted/unused equipment for removalPrepared Emergency Evacuation Plans tailored to this division, Quick Reference Guides, PowerPoint slides, and formal CPR training which had never been implemented within this divisionSubmitted work orders, invoicing, tracked all internal and external service orders; processed biweekly payrollEdited instructional manuals and military booklets for the Production Department within Firing Tables. Made technical changes with Army requirements, editing, updating revisions from outdated booklets for soldiersMission Helpers of the Sacred Heart, Executive Assistant, Baltimore, MD 20152016Initiated and led efforts to improve efficiency, automate processes, assisted the nuns with office management.Reported to the President and Vice President, Leadership Team, on and off-site Sisters, Board MembersOrganized all ceremonial and religious events according to the Catholic calendar, created newsletters, bulletinsRangam Consultants, Contractor-Executive Assistant, Constellation Energy, Baltimore, MD 2015A maternity leave role that involved shifting gears, being proactive, creatively providing support to teams.Reporting to the Senior VP and these departments: Wholesale Trading, Commercial Analytics, Fundamentals & Transmission at Constellation-Exelon Corporationa combined group of 300 team membersMeeting planner responsible for logistics, managing conference room schedules daily, financial/expense reportingCalendar scheduling of meetings for management to include breakfasts/lunches; arranged client visits for executivesGuardian Group, Inc., Executive Assistant/Office Manager, Bel Air, MD 2013-2014Pioneered efforts to improve efficiency, replaced old, outdated office equipment, reorganized filing systems.Supported the Vice President-attorney for the company, an engineer and a senior consultantSmall office that was initially disorganized. Instituted a new filing system. Modernized with new copier, postage machine, orchestrated removal of old documentation/files for off-site storage, took appropriate action to negotiate pricing and purchase equipment to resolve longstanding internet issues-increasing broadband widthEDUCATION/CERTIFICATIONS/PROFESSIONAL DEVELOPMENTMaryland Life and Health Pre-Licensing Insurance Course with Enterprise Training School (2020)Continuing On-Line GALE Courses-Harford County Public Library (2022)Medical Terminology and Spelling Course (1997); A.D. Banker Insurance, Hunt Valley, MD (2002)Loyola College, Baltimore, MD, Fine Arts & English (1989)

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