Candidate Information Title Data Analyst Customer Experience Target Location US-FL-Apopka Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes

JUSTAN BAKER DATA ANALYSTPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Orlando, FLPROFESSIONAL SUMMARYAs a data enthusiast passionate about leveraging data-driven insights to solve complex problems, I am excited to pursue a career in data analytics. With 7 years of professional experience, I have honed my analytical skills and developed a deep understanding of data methodologies, visualization techniques, and statistical modeling.AREAS OF EXPERTISEKey Skills: Microsoft Office (Excel, PowerPoint, Word), SQL, Python, JavaScript, Power BI, Exposure Analysis, Report preparation, Data filtering, customer experience control, and TableauLanguages: Receptively Bilingual Spanish (able to translate), Basic Japanese, and Conversational PortugueseEXPERIENCEBrown & Brown Lake Mary, FLOperations Analyst April 2023-July 2023Analyze operational processes and procedures within the insurance company to identify areas for improvement and optimization for over $15 Billion in assets.Conduct thorough data analysis to identify trends, patterns, and anomalies in operational data.Collaborate with cross-functional teams to gather and analyze operational metrics and key performance indicators (KPIs).Develop and maintain reporting tools and dashboards to track operational performance and communicate insights to management.Progressive Insurance Orlando, FlClaims Adjuster May 2021-April 2023Investigated 500+ incident claims with precision and collaborated with external parties to facilitate effective problem-solving.Analyzed and investigated 700+ car accident records to capture and validate dynamic data, resulting in a 15% increase in valid claim settlements.Collaborated with 17 internal and external stakeholders to assess accident-related claims, achieving a 98% case closure rate.Wells Fargo Orlando, FlBank Teller Mar 2018-Apr 2021Compiled 200+ transactional queries with attention to detail and external collaboration to ensure accurate data and query resolution across multiple internal financial software systems (SVT, TellerView, HOGAN).Communicated complex financial data to 300+ clients over 3 years.Maintained impeccable cash management, balancing 5 multi-currency drawers daily with zero discrepancies for 3 years.Judah Family Community Church Orlando, FlDirector of Youth Ministry Sep 2012-Dec 2018Developed and managed the budget for the youth ministry while forecasting expenditures.Designed, instructed, and implemented dynamic comprehensive programs for youth (0-12).VOLUNTEERING INITIATIVESKids Beating Cancer Volunteer Staff Sept 2008-Jan 2016Florida Hospital Patient Life Care Jan 2011-Feb 2015Special Olympics Florida Swim Instructor May 2011-Aug 2013EDUCATIONFlorida International University Miami FLBachelor of Science in Finance May 2021CERTIFICATIONS AND LICENSESData Analyst Certification by Coursera(Google) Feb 2023-March 2023Florida 6-20 All-Lines Insurance Adjuster License (PCA) May 2021