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Customer Service Assistant Manager Resum...
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Title Customer Service Assistant Manager
Target Location US-TN-Memphis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  S Perkins Rd.Memphis Tennessee Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: To obtain a challenging leadership position in a professional environment in management where my skills are valued, encourages innovative thinking, a greater challenge and can benefit the company in long terms growth. EXPERIENCEWal-Mart distributionChicago IllinoisELECTRONICS DEPARTMENT MANAGERPRODUCE DEPARTMENT MANAGER 01/2016-12/2021Responsible for greeting customer's locating products and Handling debit,credit,checks and gift cards transactions at the point of sales.Asking for proper identification when using credit, checks and or purchasing age requirement items.Answering phone for customer's with concerns. Activating,Porting over phone services and numbers, troubleshooting if necessary Adding service plan card to mobile devicesResponsible for changing the modular and confirming the set module before dead linesStocking, organizing and inventorizing the DVD Movies on to sales floor as shipment arrives as my daily tasksKeeping up with new released dates memorizing the selections and how to locate a DVD movie's in stores whether we carry a particular showExcellent in Participating to take the role of helping overnights electronic stocker and at request from selective assistant manager's every daily mornings working and pushing maximum freight not worked merchandise on sales floor before store opensPerformed other daily task as given in notes throughout the store. Home depot Oak Lawn, Illinois. 03/2010-12/2015Overnight freight AssociateTeam LeaderStock and organized merchandise upon shipmentsBroke down merchandise on pallets into departments for better organization as the crew arrived to come and stock merchandise in designated area onto shelvesCreated pleasant and safe shopping environmentParticipated on the Inventory Team at my supervisor management requestsCustomer service as required by customer's demandFreight/operation of motorized Pallet jack high level of work commitment work well while with others learning and following new procedureBronzeville Nursing CenterBoulevard Care -Chicago, Illinois 07/ 2005-/2009Environmental Service's - HousekeeperGreeted the resident's making sure they are comfortable while await there stay Maintained the upkeep of guestrooms, including making beds, dusting, vacuuming mopping and sanitizing bathrooms.Replenish guest rooms and bath with amenities supplies and linen in accordance to company standards.Independently performed other required tasks throughout the day Moo& Oink - Chicago Illinois 05/ 2007- 07/2014Customer service cashier/ BaggerGreeted and assisted customer'sResponsible for debit, credit and check transactions at point of salesResponsible for checking and matching credit cards and checks to identification card with the card customers is using at the point of sale.Stocked and organized supplies on the shelves on a daily basisOrganized groceries into customer's bags and shopping cartsGathered stray carts and brought them back in Store for continuous use of other customer's coming to shop FedEx Ground-Bedford Park,Illinois 01/2004-11/2007 Package Handler/SorterLoaded package feeders, sorted packages to posted destinationsOperated hand held computers to process package arrival times/destinationsInventoried bulks of merchandise and logged incoming freightOrganized packages in order to simplify loading efforts Dr. Martin Luther king Jr -Chicago, Illinois 09/2002- 11/2007 Cook/ CashierProcessed debit, and credit cards transactions at the point of salesPrepared and set up work stations with all needed ingredients and cooking food suppliesResponsible for cooking and preparing meals for large groups, and birthday parties maintaining the highest standards of foodCPS - Chicago, Illinois. 08/2010-2015Security guardAssisting schools in approving there safety and security for the students,staffing and families Responsible for controlling access points on postSupervision needed as necessary making sure all guards reported on there designated posts at schedule times walkies on and everyone is on the same channels for communication.Maintained an orderly post and remained at the post at all times unless otherwise directed by my supervisorCompleted proper documentation with precise detailed descriptions related to incidents reports and misconductActively responded to incidents, fights or other issuesProvided the first line of defense to defuse and de- escalate students misconduct and or serious Incident EducationWilliam R. Harper high school - 2000- 2004- Diploma East-West University- 2004- 2007Behavioral & Social Science Criminal Justice minor approximately 60 credit hour Awards And AcknowledgementsPTC Security Academy - of certification 40 hours training State of Illinois Requirements. SKILLSSelf motivated, good leadership, teamworker excellent in conflicting resolutions, creativity thinking, and organization

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