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Title Customer Service Administrative Assistant
Target Location US-PA-McKeesport
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Mohawk StreetWhite Oak, PA Street Address
PHONE NUMBER AVAILABLE E-Mail: EMAIL AVAILABLEPROFESSIONAL PROFILEExperienced and well-rounded in numerous customer service jobs along with various office jobs. Can take incitive and adapt to any positionThat comes my way. I am looking to move forward and upward and utilize my vast skills in customer service and working with people.PROFESSIONAL EXPERIENCEMeijer, 3/2022  2/2023Part-Time CashierOperate the opening and closing of the self-check stationsOperate cash registerTendering multiple forms of payment in an efficient wayMaking customers experience friendlyBeing able to lift 50lbsInteract in a high-volume and fast paced environmentJewel-Osco, 2/2018  1/2022Full-Time CashierOperate the opening and closing of the self-check stationsOperate cash registerTendering multiple forms of payment in an efficient wayMaking customers experience friendlyBeing able to lift 50lbsInteract in a high-volume and fast paced environmentGet-Go, 2/2016  8/2016Part-Time CashierAnswered peoples questions about merchandiseCashierCounted cash drawerRe-stocked merchandiseMade coffeeCleaned fountain bar nozzlesTook out trashSwept and mopped floorsCleaned bathroomsAPPLE OF HIS EYE, 9/2014  12/2015Event CoordinatorCall Churches all over the United StatesSpeak with Pastors and book speaking engagementsSend out paperwork via email, fax, and snail mailFollow-up with Pastors and answer any questions they may haveNCO, 10/2009  07/2010Customer Service RepresentativeAnswered phonesTyped and talked to customersHelp customers understand their electric billsHelp customers understand how to conserve energyEMMANUEL LUTHERAN CHURCH, 7/2008  9/2009Administrative ExecutiveWorked closely with the Pastor on all Church mattersWorked with Church members to collaborate the weekly Announcements bulletinAnswered the phone, data entry, along with other general office dutiesCollecting and distributing all incoming mailSend out correspondence via United States Postal Service along with other forms of delivery services and emailOrdered all Church office supplies, cleaning supplies, and anything else that the Church may needHoliday Inn Express, 5/2008  9/2008Night AuditorChecked guests in and outMet the demands of our guests with customer carePrepared and performed all paperwork for the night daily auditMade reservations for incoming guestsSet up and clean-up of meeting roomFaxed paperwork for guests, answered phones, connected incoming calls to guests rooms, along with other general office dutiesFilled in daylight shifts when neededOFFICE TEAM/ADECCO EMPLOYMENT AGENCIES, 3/2002-9/2003 and 10/2004-12/14/2007Financial Administrative Assistant, PrudentialDirected communications and data between domestic and international offices.Created and maintained Excel databases to track documents sent to various departments/brokers/annuitants.Provided solutions for broker questions pertaining to structured settlement and various other annuity related items.Administrative Assistant Shipping/Receiving, WeyerhaeuserScheduled all incoming deliveries and pick-ups and accurately entered all shipping/receiving documents.Tracked all work done in lumber warehouse via an in-house based spreadsheet.Export Manager, SafcomarScheduled domestic and international ground and air pick-ups/deliveries with various carriers/logistics companies.Utilized proprietary AS400 based to maintain accurate shipping data.Filed shipments in accordance with US governmental regulations for overseas cartage.Flu Clinic Project Lead, Hooper Holmes, Inc.Collected information from various domestic branches and provided timely information back on project status/time line.Tracked delivery and receipt of vaccination materials and audited payroll and accounts payable.Created and maintained database for tracking branch communication and set up AT&T teleconferences.Client Information Project Coordinator/Database Analyst, MetLifeResearched and corrected discrepancies; entered corrected information into MS Access database.Provided follow up, tracked data and maintained system in MS Excel.Extrapolated information from proprietary database and transferred information to newly created database.Planned and prepared for offsite meetings including creation and collation of meeting materials.Utilized existing PowerPoint presentation to make Score cards in Excel database with tangible metrics system.Administrative Executive/Project Manager, CitigroupProvided new hire orientations for employees, including training, new hire packet materials and business communications tools.Processed departmental transfers for all consultants/employees/temporary workers.Monitored departmental operational efficiency and aided where needed.Created and maintained time tracking reports and reports for project goals, timelines, and budgets.PNC BANK, 9/2003-10/2004Consumer/Community Banking AdvocateVerified status of customer information and performed payment calculationsTrained new employees on data entry and document preparation.Bank Teller RepresentativeQuickly and accurately processed customer transactions, emphasizing customer service.Upsold other PNC Bank products and services.Provided staff coverage in various branches throughout the region.BOARD OF EDUCATION, Manhattan, NY, 10/1997-9/2001ParaprofessionalSupervised up to 30 cases for each of the 14 district schools.Handled private school cases, scheduling annual or tri-annual reviews.Provided program support for district schools and parents and monitored case file compliance.Acted as communication Liaison between chairperson and schools.ADDAS & POTENZA, ESQUIRES, Jersey City, NJ, 10/1995-10/1997Legal SecretaryTranscribed legal documents using Dictaphone equipment.Provided professional and courteous front desk and telephone reception.Filed paperwork with appropriate court officials for personal injury cases.HUDSON COUNTY COMMUNITY COLLEGE, Jersey City, NJ, 9/1994-10/1997TutorTutored students in various subjects like ESL, College Composition I and II, Various College Math Courses, along with all other College Classes in order to obtain an Associates Degree, Study Skills,Helped students complete homeworkHelped students understand class material and their textbooksTaught students study skills and time management skillsTaught students how to write an essay and school papersEDUCATIONBookkeeperLaunch.com, 2020Double Bachelors Degree, Ashford University, 2013Associates Degree, Hudson County Community College, 1997

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