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Candidate's Name , PHONE NUMBER AVAILABLE, EMAIL AVAILABLE*Accounts Receivable *Cash Receipts *Retail*AR *Collections *Customer Service2/Street Address -present: CAPP INC, Clifton Heights PA (HVAC supplier)*Collections: Open new accounts  verify credit references/credit cards  analyze accounts -resolve shortpays and other issues*Cash Receipts Specialist: Enter/apply payments by check-CC-wire*A/R Manager, 1/3/22-6/19/23: Shared departmental supervisory tasks with a coworker afterformer manager retired, until I was later recognized as the A/R Manager.Manage staff of 2 or 3 - run various managerial reports on daily/monthly basis  some EOMfunctions  alert collectors to account issues to resolve  work on certain problem accountsrequiring indepth investigation and review*A/R Specialist, 6/20/23-present: New CFO is interim A/R Mgr.Same as noted above but no longer monitoring others collection activity  run same reportsas noted above  enter/apply payments (mostly wires)  dedicate very focused attention onresolving older issues/problem accounts throughout entire customer baseComputer system: Epicor Solar Eclipse6/2019-present: CREST REFRIGERATION, Gradyville PA (HVAC contractor)Post checks and prepare bank deposits  bill invoices  collections  manage the preventivemaintenance contract schedule  create proposals/contractsComputer system: QuickBooks2012-2018: ROMARCOS RESTAURANT, Clifton Heights PA: Part-time hostess10/97-10/16: JOANN FABRICS AND CRAFTS, Springfield PATeam member/general retail customer service - cutting counter - softlines supervisor  cashier -key holder - mid-manager/MOD (make up break schedules; take cash withdrawals from registers)  cash office  special orders  customer service supervisor - received several cust. service awardsPrior employment: front desk clerk, sales secretary, and sales manager for meetings/catering. Answer phone  block reservations  type function sheets  book appointments  promoted to sales manager  meet with clients to close sales and confirm bookings - run weekly managers meetingsAS Business Management, DCCC, Media PAExcellent presentation and phone manner / Excellent communication and analytical skillsCustomer service experience: 20+ years / Retail experience (including cash office): 19 yearsAccounts receivable/collections experience: 13.5 years / Cash receipts specialist: 7 yearsThank You