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Medicare Scheduler / Customer Service DepartmentCape Coral, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Bilingual Customer Service. Skilled Bilingual Medical Assistant. Experienced Customer Service,scheduling, referral and insurance seeking a challenging position in a medical setting which will allow for professional growth. Authorized to work in the US for any employerWork ExperienceHome Health scheduler coordinatorVIP America Home Health Care - Cape Coral, FLDecember 2019 to Presentscheduler coordinator patient and customer services. HOME HEALTH SCHEDULER .THE PALACE AT HOME /HOME HEALTH AGENCY - Miami, FL 2009 to July 20191. 10 years of experience in differents department of an Home Health 2009 to 2019 .Private Duty SchedulerPrivate Duty Supervisor in our facilitiesNotes ProcessorTherapy Staff -Notes processor.Insurance verification, benefits and scheduling.Notes Processor. For RN, LPN and HHA.Responsible for Home Health Aid Services to patients. Responsible to Schedule Private Services to Patients in and out of our facilities Customer Services.HEALTH SOUTH REHABILITATION HOSPITAL 2007- 08/08 Miami, FL IP Admission RepresentativeResponsible for all aspects of In-Patient Admission, including: verification of benefits Act as liaison with Health Care Professionals and Hospitals Translate for Spanish speaking patients to facilitate the admissions process Responsible for training co-workers in Pat Com System Intake Coordinator/Administrative AssistantDOC AT HOME - Miami, FL2003 to 2007Responsible for all administrative duties related to patient care including: Processing of doctor's orders, Screening new patients and follow-ups medical visits Acted as liaison with DME companies and other medical providers and suppliers Prepared Doctor's daily schedule and itineraryInsurance verification, benefits and schedulingEducationHigh school or equivalent in CosmetologyRobert Morgan Vocational Institute - Miami, FL1984 to 1985Associate in Business AdministrationAmerican Nicaraguan School - Managua, NI1972 to 1973Associate in ArtNational Autonomy University of Nicaragua - Managua, NICARAGUA 1971 to 1972High school or equivalent in Biology,Chemistry psychology. Sacred Hearth School - Nicaragua1971Skills Phlebotomy technician Medical assistant (4 years) Medical terminology (10+ years) Billing (2 years) Accounts payable (2 years) Collection (2 years) Customer service (10+ years) Front desk (4 years) Excel (Less than 1 year) Outlook (4 years) Word (10+ years) Excellent communication and customers service skills (10+ years) Bilingual (10+ years) Filing Receptionist Scheduling Microsoft Outlook Organizational Skills (8 years) Typing (10+ years) Microsoft Office (8 years) Front Office (10+ years) Microsoft Word (8 years) Data Entry (5 years) Medical Receptionist (3 years) English (10+ years) Phone Etiquette (10+ years) Word Processing (5 years) Multi-line Phone Systems (3 years) Medical Office Experience (10+ years) Medical Billing (2 years) Insurance Verification Nursing Home Experience (10+ years) Acute Care QuickBooks Allscripts Medical Scheduling Medical Records Patient Care EMR Systems Accounting Data management Health information management HIPAA Experience Administering Injections Medical Coding ICD-10 Hospital Experience Clerical Experience CPT Coding Office Management Office experience Spanish Home care Multilingual Computer Skills Microsoft Excel ICD-9 Multi-line phone systems Communication skills Writing skills Administrative experience Home health Nursing Microsoft PowerpointCertifications and Licensesupom request.. Medical Assisstant _Certified Nursing Tech.PresentPlease see resume.Drivers LicenseHome Health AideA valid HHA or CNA certification.CPR CertificationAdditional InformationSkills: Computer AdministrativeWindows Bilingual Word Excel Internet & E-mail Outlook 40WPM Patcom Systems All Scripts Kinser. Excellent Communication Skills Medical Assistant Medical Terminology Admissions Intake/Referrals Insurance Verification Billing and Collection Customer Service Accounts Payable and Receivable Front Desk/screening Phone calls. E.K.G. technician Phlebotomy technician |