| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Greensboro, NC PHONE NUMBER AVAILABLE EMAIL AVAILABLEIntegrity-driven, dedicated, and customer-service-oriented professional with a Masters in Public Health and 10+ years of experience in the healthcare industry. Provide high-quality service and possess excellent phone etiquette while answering a high volume of phone calls. Schedule patient appointments and improve client satisfaction by streamlining flow. Maintain the confidentiality of sensitive information. Seeking a position as an Intake Coordinator.Professional ExperiencePenn Veterinary Supply Inc. Greensboro, NCProcess Team Lead/Driver, Warehouse Orders August 2022 - PresentSurpass company objectives and selected as a Learning Ambassador explaining policies that new associates are required to followOperate as a subject-matter-expert and play a key role in overseeing that the quality of work satisfied company requirementsOperate heavy equipment, load trucks, ensure items are balanced/secure for safe delivery, and deliver packages on time to residential and business locations including rush deliveries to ensure client satisfactionTrack mileage and fuel reports to identify opportunities to reduce cost and minimize production delays by ensuring the availability of suppliesVerify shipping instructions, coordinate with X+ drivers to ensure on-time pick-up and delivery, complete routine pre and post-trip inspections, and schedule preventive maintenance to avoid costly repairsLiving Well Family Care Inc. Greensboro, NCOffice Manager March 2022 - July 2022Interviewed, hired, onboarded, oriented, and managed the schedules of 5 team members providing each employee with a positive work-life balanceMaintained and updated the contact information of prospective employees and completed administrative and secretarial duties including bookkeepingAdhered to HIPAA regulations to protect the confidentiality of patient informationApplied communication and interpersonal skills to build trusting relationships with employees and to discuss and mitigate personnel issuesWhitestone, A Masonic & Eastern Star Community Greensboro, NCCertified Nursing Assistant (CNA) Supervisor February 2017 - May 2021Cared for 12 patients in a secure geriatric behavioral health and Alzheimers unit while ensuring compliance with HIPAA regulationsLeveraged leadership skills to ensure the team of X provided high-quality care to patients, prioritized safety, administered medication, and maintained the confidentiality of sensitive informationDocumented the vitals signs, mental status, and eating/sleeping patterns, and updated medical records to maintain the continuity of careAssessed the needs of each patient and worked closely with hospital staff and family members to create customized care plansFriends Homes Guilford, Greensboro, NCCertified Nursing Assistant (CNA) Supervisor/Medical Technician January 2013 - May 2018Coordinated and worked one-on-one with X social workers to ensure the needs of XX+ patients were met and remained in constant contact with family membersFollowed physician orders, administered medications, and worked closely with the medical team to address changes in patient behaviorsScheduled and transported patients to appointments, created schedules to streamline workflow, and maintained the inventory of pharmaceutical suppliesCollaborated with the hospital staff and patient family members to assess and address the needs of all patientsAdditional ExperienceArbor Care Assisted Living Resident Care CoordinatorCore CompetenciesLeadership, Management, Patient Care, Relationship Building/Management, Psychiatric & Mental Health Care, Clinical Documentation, Data Entry, Process Improvements, Streamline Workflow, Phone Etiquette, Multitasking,Administrative/Communication/Interpersonal/Analytical/Organizational Skills, Time Management, Problem-SolvingComputer Skills: Microsoft Office, S2K Pharmaceutical ERP SoftwareEducation/CertificationsMaster of Science in Public Health, South University, Month 2022Bachelor of Science in Public Health, South University, Month 2021Certified Nursing Assistant (CNA), Not Current |
