Quantcast

Customer Service Project Management Resu...
Resumes | Register

Candidate Information
Name Available: Register for Free
Title Customer Service Project Management
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
20,000+ Fresh Resumes Monthly
    View Phone Numbers
    Receive Resume E-mail Alerts
    Post Jobs Free
    Link your Free Jobs Page
    ... and much more

Register on Jobvertise Free

Search 2 million Resumes
Keywords:
City or Zip:
Related Resumes

Project Manager Customer Service Livonia, MI

Project Manager Customer Service Dearborn, MI

Customer Service Project Management Detroit, MI

Project Management Customer Service Macomb, MI

Project Manager Customer Service Southfield, MI

Customer Service Project Management Detroit, MI

Customer Service Project Management Detroit, MI

Click here or scroll down to respond to this candidate
Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLETop performing professional with extensive experience directing and supporting high end OEMs projects. Developing a strategic approach to corporate procurement, material management, purchasing direct and indirect, services and operations procedures. Supervise and demonstrate talent in budget administration and commitment to quality, site safety and customer satisfaction.Excellent problem-solving skills and inspectable attention to detail. Core QualificationsGlobal Program Management Lean Process Solutions Strategic Vision Product Development/Lifecycle Sales Core Strengths Business Negotiation Poses Strong Interpersonal Skills Project Management Cost Analyst Strategic Planning, Implementation Brand Management Operations Container Management Inventory Management QS9000/TS16949,5S,8D Write SOPs, SOWs, Work with Saleforce, CRM, SAP, Quote Works, Goldmine. RPM's. Capital Equipment Leasing Negotiating ContractsEducation / CertificationUniversity of PhoenixProject Management 10/2014 - 11/2015Dale Carnegie Class 04/2012 - 07/2012QS-9000/TS16949,5S,8D 09/2000 - 12/2000EmploymentCENTURY FLEXIBLE PACKAGING 9/2021- PresentTroy MIOffice Manager,Ensure superior and quality service is provided to all customers, internal and external.Supervise daily activities with all CSRs to ensure customer satisfaction.Manage launch of new programs, serve as a conduit for receiving and communicating. vital customer information to sales and the manufacturing management teams. Implement corrective actions on delivery issues, pricing, and inventory agreements. Set up all paperwork for New Customers for 22 Sales Managers. Charting inventory, lead times, shipments and on time tracking. Chart QOS each month for all plants. Chart Customer satisfaction through surveys (Yearly). Work with RPM's /Gold Mine/Quote Works.10/2013-3/2020FIAT CHRYSLER AUTOMOTIVEAuburn Hills, MISenior Capacity Cost Specialist/Purchasing & Supplier Quality Validate cost of additional volume for carryover programs and new launches. Work with all personnel on tooling for Die Casting, Injection Molding, Blow Molding and Assembly. Validate cost of Tooling/Capital Equipment/Direct & Indirect Cost/Fix Burden/Banks. Work with a cross functional group throughout the Company along with Suppliers to validate all costs for programs. Work with cross functional groups throughout Supply based on Lean Management or Line feed. Negotiate banking costs for all Engineer Changes. Achieving over 20 Mil in cost reduction yearly. Consolidate and process ODAs, TEAs for tooling and capital. Research SAP, EBOM, ERP, 830 releases, TPO and CNs information. Develop complex spreadsheets to assist Buyers in analyzing RFQs and initiating cost negotiations. Estimate Cost on Module assemblies, Stamping, Plastic injection components, electrical etc. Working with Saleforce, CRM, RPM's.Letica 3/2010-10/2013Rochester, MICorporate Customer Service Assistant ManagerEnsure superior and quality service is provided to all customers, internal and external.Supervise daily activities with all CSRs to ensure customer satisfaction.Manage launch of new programs, serve as a conduit for receiving and communicating. vital customer information to sales and the manufacturing management teams. Implement corrective actions on delivery issues, pricing, and inventory agreements. Set up all paperwork for New Customers for 22 Sales Managers. Charting inventory, lead times, shipments and on time tracking. Chart QOS each month for all plants. Chart Customer satisfaction through surveys (Yearly). Chart all Samples and New Business. Setup CRM & SalesForce, Train and Implement programs for Sales and Customer Service staff.

Respond to this candidate
Your Message
Please type the code shown in the image:

Note: Responding to this resume will create an account on our partner site postjobfree.com
Register for Free on Jobvertise