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Title Customer Service Preventive Maintenance
Target Location US-FL-Leesburg
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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Leesburg, FL Street Address
Skilled leader and problem-solver with 30-year record of success overseeing Plant Operations / Maintenance work. Excellent maintenance and repair abilities demonstrated in stressful settings. Resourceful in coordinating supplies and personnel to meet any need. Skilled Service Manager knowledgeable about forecasting department goals and objectives. Highly eective at driving quality and service improvements to cultivate loyal, satised customers. Hires, trains, motivates and monitors performance of all service department sta. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills.Corrective Action ImplementationHand and Power Tool OperationTeam CollaborationOutside Contractor OversightPersonnel ManagementSafety ComplianceSpecications InterpretationAssignment DelegationJob PrioritizingWork EstimationDecision MakingTools and Equipment MaintenanceVisual InspectionRepair Requirements DeterminationPerformance EvaluationsSkilled Maintenance and RepairAccident and Injury InvestigationEmployee Safety TrainingSchedule PreparationVendor RelationsStandards ConformanceMaterials and Labor CostingReport PreparationTool and Parts Inventory OversightPersonnel Skill AssessmentsSupply RequisitionPolicy and Procedure WritingWorker TrainingHeavy LiftingEmployee MotivationData Entry and AnalysisPPE Gear RequirementsComputerized Maintenance ManagementProfessional CommunicationAttention to DetailCustomer RelationsResource AllocationPPE ComplianceAnalytical and Critical ThinkingQuality AssuranceAdaptability and FlexibilityVehicle and Equipment OperationRelationship BuildingHazard Monitoring and ManagementMultitasking and PrioritizationSound JudgmentSpreadsheet TrackingTime ManagementWord ProcessingService OrientationBilling and Accounting SupportEnterprise Project ManagementAccurate and PreciseProduct and Service SalesMachinery OperationsProgrammable Logic ControllersConict ResolutionConstruction MethodsService OrientedStress ToleranceDocumentation and RecordkeepingDependable and ConsistentOSHA ComplianceMathematical CalculationsSummarySkillsExperienceELIM / Cassia Healthcare Oxford, FLDirector of Facility Services03/2022 - 04/2023Allocated material and labor resources to promote on-time and under- budget project completion.Delivered positive reinforcement and constructive criticism for employee work eorts.Oversaw workforce schedules and allocated resources in order to achieve project goals.Reviewed project blueprints and specications to determine number of workers needed to complete jobs.Communicated with distributors to acquire necessary equipment for projects.Maintained optimal supply levels to meet expected demands without overreaching budget targets.Kept records of parts and equipment used in projects to update inventory. Coached sta on strategies to enhance performance and improve customer relations.Inspected completed work to assess quality and identify skill gaps. Monitored employee work levels and optimized performance with strategic approaches.Coordinated ecient maintenance schedules to keep systems running at peak levels.Established and enforced clear safety policies to protect workers from injury.Created work crew schedules and delegated assignments. Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.Reported project progress, site problems and labor status to supervisors. Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill. Filled out work orders, repair logs and maintenance plans to document work completed.Delegated work to sta, setting priorities and goals. Prepared and planned worksites to help jobs run smoothly. Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.Implemented business development, customer service and maintenance strategies resulting in increased production yield. Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.ELIM / Cassia Healthcare Oxford, FLMaintenance Technician10/2021 - 03/2022Operated hand and power tools to complete repairs. Maintained clear and safe workspace areas to meet OSHA standards. Installed new systems, replacement parts and components to maintain proper operation.Cleared clogged drains and replaced valves, faucets and xtures. Scheduled preventive maintenance programs to keep equipment in good working condition.Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns. Read and interpreted equipment and work orders to properly perform required maintenance services.Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities. Checked electrical components to identify defects and hazards and make necessary adjustments.Changed HVAC lters and cleaned condensation drains to perform preventive maintenance on HVAC systems.Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.Disassembled appliances to diagnose problems and facilitate repairs. Replaced wall sockets, ran lines and completed basic carpentry to nish installations.Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.Routinely inspected equipment for preventive and emergency maintenance needs.Implemented troubleshooting techniques to resolve issue. Repaired machines, equipment or structures using tools or equipment. Performed routine maintenance by inspecting drives, motors or belts. Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.Dismantled machines, equipment, or devices to access and remove defective parts.Cleaned or lubricated shafts, bearings or other parts of machinery. Set up and operated machine tools to repair or fabricate jigs, xtures or tools.Avante at Mt. Dora Mt. Dora, FLDirector of Plant Operations02/2021 - 10/2021Established operational guidelines and identied opportunities for improvement.Worked with management team to develop operational goals aligned with business strategy.Set goals and expectations for direct reports using performance review process, holding sta accountable.Recognized employees for demonstrating excellent service resulting in increased company morale.Monitored progress by establishing plans, budgets and measuring results. Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.Prepared sta work schedules and assigned team members to specic duties.Increased plant safety by implementing proactive strategies and well-structured training.Coordinated maintenance strategy for equipment, including predictive and preventive measures.Consulate Health Care Winter Garden, FL Coordinated maintenance strategy for equipment, including predictive and Director of Plant Operations01/2020 - 02/2021preventive measures.Increased plant safety by implementing proactive strategies and well-structured training.Adjusted and improved processes to maximize eciency. Improved workow processes to maximize eciency and enhance operations.Used excellent verbal skills to engage customers in conversation and eectively determine needs and requirements.Delegated work to sta, setting priorities and goals. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.Select Specialty Hospital LTAC Oxford,FLMaterials Specialist04/2019 - 01/2020Maintained inventory management supply storage rooms by following stock locations and prescribed supply quantities.Operated forklifts, pallet jacks, hand trucks and dollies. Completed routing, counting and functional testing of received items. Conducted warehouse cycle counts and rotated stock. Operated inventory logs and handheld computers to count and assess departmental supply needs.Worked with vendors to set reasonable schedules that met production needs.Coordinated materials for retrograde, issue, repackaging, storage, disposal and shipment to designated sites and identied, sorted, processed and turned in material.Veried shipments received and entered receipts into materials management system.Kept organized and updated documentation for procurement department. Select Specialty Hospital LTAC Oxford,FLMaintenance Technician04/2019 - 10/2019Operated hand and power tools to complete repairs. Maintained clear and safe workspace areas to meet OSHA standards. Cleared clogged drains and replaced valves, faucets and xtures. Scheduled preventive maintenance programs to keep equipment in good working condition.Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns. Read and interpreted equipment and work orders to properly perform required maintenance services.Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities. Checked electrical components to identify defects and hazards and make necessary adjustments.Changed HVAC lters and cleaned condensation drains to perform preventive maintenance on HVAC systems.Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.Disassembled appliances to diagnose problems and facilitate repairs. Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.Replaced wall sockets, ran lines and completed basic carpentry to nish installations.Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.Routinely inspected equipment for preventive and emergency maintenance needs.Implemented troubleshooting techniques to resolve issue. Repaired machines, equipment or structures using tools or equipment. Performed routine maintenance by inspecting drives, motors or belts. Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.Ordered parts, supplies or equipment from catalogs or suppliers. Dismantled machines, equipment, or devices to access and remove defective parts.Assembled, installed or repaired electrical or electronic components and pipe systems.Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.Maintained or repaired specialized equipment or machinery. Cleaned or lubricated shafts, bearings or other parts of machinery. Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.Promise Hospital at The Villages inc.Oxford, FLMaintenance Technician10/2012 - 04/2019Operated hand and power tools to complete repairs. Maintained clear and safe workspace areas to meet OSHA standards. Installed new systems, replacement parts and components to maintain proper operation.Cleared clogged drains and replaced valves, faucets and xtures. Scheduled preventive maintenance programs to keep equipment in good working condition.Read and interpreted equipment and work orders to properly perform required maintenance services.Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns. Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.Checked electrical components to identify defects and hazards and make necessary adjustments.Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities. Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.Changed HVAC lters and cleaned condensation drains to perform preventive maintenance on HVAC systems.Replaced wall sockets, ran lines and completed basic carpentry to nish installations.Disassembled appliances to diagnose problems and facilitate repairs. Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.Assembled, installed or repaired electrical or electronic components and pipe systems.Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.Southlake Regional Hospital Clermont,FLEVS Floor Technician10/2010 - 10/2012Cleaned building oors by sweeping, mopping or vacuuming. Serviced, cleaned and restocked restrooms.Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.Kept business entrances clean, tidy and professional in appearance. Dusted furniture, machines or equipment.Checked inventory for required supplies and made lists for needed cleaning products.Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.Monitored supply levels and requested new items to maintain completing daily cleaning tasks.Polished windows, glass partitions or mirrors using sponges or squeegees. Followed company uniform, performance and security policies with every job.Followed safety processes for all manual and electric cleaning equipment. Mixed water and detergents or acids to prepare cleaning solutions. Completed deep-cleaning oor bung, carpet cleaning, duct cleaning and wall washing.Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians. Completed routine maintenance checks, notifying management of needed repairs.Followed chemical cleaner and power equipment procedures to prevent damage to oors and xtures.Stripped, sealed and polished oors.Requisitioned supplies or equipment for cleaning and maintenance duties. Moved furniture, equipment or supplies manually or with hand trucks. Notied managers of repair needs or additions to building operating systems.Monitored building security and safety by locking doors or avoiding hazards.Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.Steam-cleaned or shampooed carpets.Pulled chewing gum from undersides of tables, desks, chairs and various other xtures, discarding gum and sanitizing area. Mr. Pump Fruitland Park, FL Performed pipe fabrication, installation and tting according to proper Apprentice Plumber05/2010 - 08/2010specications.Maintained tools and equipment to keep supplies in excellent working condition.Operated equipment and remained focused on safety at all times. Determined right tools and equipment needed to successfully complete jobs.Identied and located required tools prior to starting each project. Installed valves, hangers and anges inside piping systems. Tested and identied pipe leaks with air and water pressure gauges under plumber supervision.Completed walk-throughs of completed systems to verify code adherence. Cut diverse pipe sizes and lengths to prepare for installation. Almeda Boise, IDBachelor of Science in Fire Protection And Safety Technology 12/2005German:ProfessionalEducation and TrainingLanguages

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