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Click here or scroll down to respond to this candidateCandidate's Name
Miami, FLStreet Address , Miami, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryEncouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.Skills Business operations knowledge Administrative Management Aloha POS Microsoft office suite Training and Development Skills Customer Relations Inventory Tracking and Management Growth rate Attention to detail and accuracy Foodservice and safety expert Sales proficient Business operations knowledge Administrative Management Aloha POS Microsoft office suite Training and Development Skills Customer RelationsWork HistoryHospitality Manager, 01/2023-PresentAstra Miami, FlMet, greeted guest and organized table reservationsOrganized the daily and weekly schedule for the restaurant staffEnsured the highest standards of food and beverage servicesConduct daily pre-shift and weekly departmental meeting to ensure organizational efficientlyEfficiently resolve problems or concerns to the satisfactions of all involved partiesRecruited, trained, managed and developed a teamCase Manager, 03/2020 - 08/2021Law Office Of Alex Hanna Miami, FL Assist attorneys prepare cases and organize key evidence for trial Efficiently manage assigned case load, keeping track of paperwork and entering data in computer Legal research on case law as related to immigration Follow up on pending client Making phone call to update client with case progress and answering their questions Obtaining documents from foreign countries, including visas and passports Translating documents written in foreign languageAssistant General Manager, 09/2018 - 10/2019Pasta Beach Boston Boston, MA Provide administrative related support to GM. Schedule and direct staff in daily work assignments to maximize productivity. Monitor and maintain Aloha system Boosted yearly profits through process optimization and improved training Address negative customers feedback immediately Efficiently resolve problems or concerns to satisfaction of all involved parties Built customer loyalty by devising promotions and products according to customer needs and budgetBartender, 05/2015 - 05/2017The Whisky Priest Boston, MA Precisely described menu items took orders and made recommendations in friendly manner Crafted special drink and cocktail menu items for seasonal offerings. Followed strict recipes and drink measurements to minimize product used Assisted guests with menu choices and selection of beer, wine, and whisky Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory Suggested additional items to customers to increase restaurant sales Attended whisky history lessonsEducationBachelor of Arts: International Relations/Business, 05/2014Suffolk University - Boston, MA Dean's List United Nation Seminar Study Abroad: Suffolk University Madrid 2014 |
