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Candidate's Name
STORE MANAGERPHONE NUMBER AVAILABLEEMAIL AVAILABLECHARLOTTE, NCPROFESSIONAL SUMMARYHighly motivated and results-oriented Store Manager with 2 years of experience in leading and optimizing retail operations to achieve exceptional levels of customer satisfaction, sales performance, and profitability.SKILLS & ABILITIES CUSTOMER SERVICE BUDGETING LEADERSHIP PERFORMANCE MANAGEMENT LOSS PREVENTION CASH HANDLING SCHEDULINGEXPERIENCEJULY 2022-PRESENT STORE MANAGERFAMILY DOLLAR Charlotte, NCLead and motivate a team of associates to ensure the store meets or exceeds sales goals, customer service standards, and operational excellence.Develop and implement strategies to increase sales and profitability while controlling expenses.Monitor inventory levels and order merchandise as needed to maintain appropriate stock levels.Train and develop staff on product knowledge, customer service, and operational processes.Handle customer complaints in a professional manner, resolving issues quickly and efficiently.Manage cash flow and banking activities, always ensuring accuracy and security.Create weekly schedules to ensure adequate staffing levels are maintained.Track performance metrics and provide feedback to associates on their progress.MAY 2021-JULY 2022 LEAD FULFILLMENT ASSOCIATEFARMSTEAD Charlotte, NCAssemble orders; pick and pack groceries into bags. Load warehouse shelves with inventory and weighing produce. Receive product and verifying what was received (counts and quality) Manage inventory.Manage associate timekeeping (ensure lunches and breaks are taken and recorded appropriately)JUNE 2015-MAY 2021 DOCK SUPERVISORWAKEFERN Newark, NJAchieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring the quality of goods. Measure and report the effectiveness of warehousing activities and employees performance.Ensure shipments and inventory transactions accuracy. Communicate job expectations and coach employees.Determine staffing levels and assign workload.Maintain items record, document necessary information, and utilize reports to project warehouse status.Identify areas of improvement and establish innovatively or adjust existing work procedures and practices.Confer and coordinate activities with other departments. EDUCATIONJune 1995 High School DiplomaNorth Plainfield High School North Plainfield, NJ