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PHONE NUMBER AVAILABLEEMAIL AVAILABLEHuman Resource Generalist with over 6 years of experience managing and coordinating human resource functions while facilitating the planning of execution of policies and procedures. Skilled in all aspects of human resource management, including talent recruitment, training and development, payroll administration, employee relations, conflict resolution and certified in ISO quality training. EXPERIENCEFEBRUARY 2017 - PRESENTHUMAN RESOURCES, CONCEPT PACKAGING GROUPProvide HR services to CPG employees and HR vendors by ensuring high standards of satisfaction through HR process support activities. Responsibilities include moderate to heavy resources support activities both locally and remotely.JULY 2015 FEBRUARY 2017ADMIN ASSISTANT/ CUSTOMER SERVICE, CONCEPT PACKAGING GROUP Provide professional service to CPG customers, visitors, and employees by ensuring high standards of customer satisfaction through phone calls, messages, visitors, and clerical office support. Assist all Management and Customer Service by maintaining Customer accounts. MARCH 2014 SEPTEMBER 2014SHIPPING CLERK, MANPOWERWhile working for Parker Hannifin through Manpower, I performed the same job duties as when I worked for them previously. Which were Invoicing, Scheduling Shipments, Allocating, Export Documents, Purchasing, Customer Service, and helping throughout the warehouse. JANUARY 2012 MARCH 2013SHIPPING CLERK, REMEDY STAFFINGI worked for Parker Hannifin through Remedy Staffing. My responsibilities were Invoicing, Scheduling Shipments, Allocating, Export Documents, Purchasing, Customer Service, and helping throughout the warehouse.MARCH 2008 JANUARY 2012ASSISTANT MANAGER, FAST LANE TOBACCOMy job requirements were Customer Service, Data entry, Inventory, Supervising a small crew and scheduling hours. Also, the upkeep of the store.2EDUCATIONJUNE 2016ASSOCIATES DEGREE, NATIONAL UNIVERSITYCompleted my Associates Degree with HonorsDeans ListSKILLS Maintain Data Confidentiality Advanced Computer: Excel, Word, & Access Advanced in writing/ speaking professionally De Escalation Training Strong Organizational, & Multi-tasking skills Strong Customer Service skills Great communication/ listening Decision making/ problem solvingLANGUAGESSPANISH, FLUENTREFERENCESSHEILA BROCK, CO-WORKERPHONE NUMBER AVAILABLEDAWN FUGATE, CO-WORKERPHONE NUMBER AVAILABLEDUSTIN BUTLER, PERSONALPHONE NUMBER AVAILABLE/pre> |