Quantcast

Customer Service Call Center Resume Woon...
Resumes | Register

Candidate Information
Name Available: Register for Free
Title Customer Service Call Center
Target Location US-RI-Woonsocket
Email Available with paid plan
Phone Available with paid plan
20,000+ Fresh Resumes Monthly
    View Phone Numbers
    Receive Resume E-mail Alerts
    Post Jobs Free
    Link your Free Jobs Page
    ... and much more

Register on Jobvertise Free

Search 2 million Resumes
Keywords:
City or Zip:
Related Resumes
Click here or scroll down to respond to this candidate
Candidate's Name
Administration assistance/ receiving /shipping-office clerk/ Quality control/ Inventory associateWoonsocket, RI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE1. 20 + Years of experience in Warehousing2. Assembler and Lead Assembler w/ line setup3. Machine operator4. Picker + Packer5. Receiving + Shipping / using RF scanner6. Returns/ checking drivers manifest7. Inventory/ support management w/ correcting and finding discrepancys 8. Cycle count9. Quality Control10. Appointment setter for incoming Purchase Orders 11. Checking in customers verify PO to the BOLs12. Signing BOLs for Overages and Shortages13. Checking packing slips against products received making sure they are accurate 14. Created BOLs for shipping contacted carriers for pickups 15. Customer service16. Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued.17. phone/email / purchasing supplies/placing work orders for copying machines 18. Working with sales team insuring products are in and when they will be shipping. 19. Shipping Fedex & Ups20. Reliable, fast, organized, Quick but yet sufficient, fast learner, works well with a team or can work alone.21. Attention to detail, organized, and meticulous with paperwork 22. Filing, fax, copy machine, computer knowledge with different software / efficient with Microsoft Office, Excel, WMS, SAP, Ext23. Forklift experienceAuthorized to work in the US for any employerWork ExperienceShipping and Receiving ClerkImperial Dade - Franklin, MASeptember 2021 to February 20231. Checked in Paper work per PO from Vendors .2. Checked receiving paperwork for receivers3. Scheduled appointments for vendors to come per appointment only 4. Had orders picked and staged for orders going out. 5. Created BOLs for regular loads and Hazardous ones 6. Scanned and filed all paperwork.7. Answering questions and helping customer service about orders and products. 8. Inventory, cycle counting items.9. Conducts and directs cycle counts on a weekly basis according to a prioritized product group calendar as directed by management.10. Works with Inventory Supervisor to eliminate non-moving inventory. 11. Communicates with Management on all Cycle Count variances to find root cause of problems and to keep the problem from reoccurring.Office AdministratorBJ's Wholesale Club - Uxbridge, MAJuly 2006 to September 2019I create appointments for carriers to deliver our Products with the right Purchase orders, through email or phone contact with buyers to make sure items and quantity is correct through email or phone, collect Bill of ladings from truck drivers enter in to the system making sure receiving counted and took in correct items sign bills for overages and shortages correct issues and assist in filing and making copies for carriers ...also I was LPQC quality control inspected pallets going out make sure they had right amount and right product by scanning with RF unit. Cycled counted items in warehouse updated counts in SAP and WM .Notifies Management of any inventory adjustment due to damage, short shipment, returns or for any other reason. Works with Inventory Supervisor to eliminate non-moving inventory. Communicates with Management on all Cycle Count variances to find root cause of problems and to keep the problem from reoccurring.Warehouse AssociateCreed Rosary Manufactures - Wrentham, MASeptember 2004 to June 2006Assembled jewelry pieces, inventory control, vendor returns and shipping and receiving. Notifies Management of any stock inventory adjustments from culling, cycle counts or shrink. Implements any returns to vendors: special order or stock material. Analyzes and reviews all special-order vendor back orders as well as customer back orders that may be the result of poor inventory control practices. Assists in research with AP and count variances for items purchased by the branch. Notifies Management of any inventory adjustment due to damage, short shipment, returns or for any other reason. Maintains a working knowledge of all products stocked or manufactured and how they are assembled. Lead Assistant ManagerDiversified Distribution - Woonsocket, RIMarch 1998 to June 2006Lead assistant in the assembly area .Managed employees and temporary workers . Set up assembly lines for production. Assisted workers on the lines showed them how to assemble projects and package them for shipping.Conducts and directs cycle counts on a weekly basis according to a prioritized product group calendar as directed by management. Notifies Management of any stock inventory adjustments from culling, cycle counts or shrink. Implements any returns to vendors: special order or stock material. EducationHigh school or equivalentHigh school or equivalent in Customer serviceWoonsocket High School - Woonsocket, RISkills Customer Support (10+ years) Customer Care (10+ years) Call Center (10+ years) CSR SAP (6 years) Customer Service (10+ years) Processing orders,vendor returns,Data entry,Schedule coordination,Customer service,reporting and documentation,service planning Micro soft word,excel Microsoft office (10+ years) Oracle Java Microsoft SQL ServerLanguages English - ExpertAssessmentsCustomer service  ProficientSeptember 2021Identifying and resolving common customer issuesFull results: ProficientCall center customer service  ProficientSeptember 2021Demonstrating customer service skills in a call center setting Full results: ProficientCustomer focus & orientation  ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Respond to this candidate
Your Message
Please type the code shown in the image:

Note: Responding to this resume will create an account on our partner site postjobfree.com
Register for Free on Jobvertise