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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE EMAIL AVAILABLEOPERATIONS PROFESSIONALLogistics / IT Army Officer (retired), skilled in project and people management. Effective multi-tasker and meticulous attention to detail, accomplishing missions on time and on schedule. Adept communicator and team player, recognized for loyalty and respect for colleagues. Effective event coordinator, managing multiple priorities with effective follow-through. Competent in Spanish conversation and writing.PROFESSIONAL EXPERIENCESocial Security Administration, Kansas City, MO May 2023 PresentBenefits Authorizer (BA)Prepare, verify, and maintain our records for people receiving benefitsWork with the public by telephone or mail about their benefit and payment amountsCarefully review information to determine benefitsResearch Social Security policies and regulations to resolve issuesFenner-Dunlop, Lavonia, GA Sep 2022 Dec 2022Production SupervisorManaging 25 employees operating looms in the production of fabric used in the manufacturing of conveyor belts.Conduct startup meetings with employees, assigning work positionsMeet with previous shift supervisor to ensure smooth continuityEncourage employees to meet preset goalsReport production resultsWork to minimize safety incidentsEnsure employees are always wearing appropriate personal protective gearPerform alcohol and urine drug test screeningsTrack and approve employees attendance recordsOversee time management and production ratesComplete accurate and timely periodic performance evaluationsImplement LEAN principles and coordinate 5S (visual management) activitiesGeorgia Pacific, Madison, GA Jun 2021 Sep 2022Production SupervisorManaged 25 employees operating 4 veneer dryers and forklifts in the manufacturing process of plywood.See Fenner-Dunlop above for similar significant duties and responsibilitiesSAIC / USDA, Kansas City, MO Jan 2020 Jun 2021Project Manager for IT Security teamProvided security-related architectural and analytical support to the Information Security Office and the Chief Information Security Officer (CISO) of the United States Department of Agriculture (USDA)Tracked and reported status of IT security tickets and assigned new projects to 10 team membersTracked and reported attendance and progress of team membersCreated new Standard Operating Procedures (SOP) and reorganizing Sharepoint storage spaceITIL v4 Certified (August 2020)Hallmark Cards, Leavenworth, KS 2018 2020Section ManagerManaged 25 employees and several temporary agency workers operating gift wrap and tissue rewinders, curl cascade ribbons, bows, and sticker machines, as well as injection mold, slitter and ribbon reeler machines.See Fenner-Dunlop above for similar significant duties and responsibilitiesADIENT, Riverside, MO 2017 - 2018Production SupervisorSupervised 30 employees, using hand tools to manufacture/assemble over 500 Ford F-150 seats per shiftSee Fenner-Dunlop above for similar significant duties and responsibilitiesIBM, Lenexa, KSHuman Resources / Talent Acquisition Coordinator 2015 2017Managed Hiring, Headcount and Forecasting. Employed Resource Management database.Executed monthly validation process, ensuring accurate data and reports.Trained 48 Data Stewards on new UI features, and data validation process, ensuring accurate and timely forecast reporting, feeding senior management reliable data, enabling future good business decisions.Tracked intern hiring, confirming managers adhered to policies and budget limitations.Managed 5K+ candidate pipeline, coordinating interviews and events and defining hiring process.Developed SOPs, trained recruiters and Hiring Managers on process and tools, resulting in pipeline of over 5K solid candidates in less than 2 years, allowing managers to hire specific employees when needed.Created reports and briefed senior management on recruiting activity and headcount, resulting in senior management always knowing hardest-working recruiters and closeness to goals on weekly basis.UNITED STATES ARMY, Active Duty OfficerVTC / Audio-Visual Manager, Fort Leavenworth, KS 2013 2015Built and managed high-performance team of 10 audio-visual and video-teleconference technicians coordinating and executing more than 350 live multimedia event productions, and video-teleconferences per month.Drove recording, management and distribution of events to worldwide network of satellite campuses, allowing 5 satellite campuses to participate in live interactive meetings and conferences with personnel in Leavenworth, the Pentagon, and in combat zones.Managed $10M budget comprised of facilities and equipment, including 5 auditoriums, 158 VTC devices, and classified systems, enabling multiple military and government agencies, and General Officers, to conduct meetings and give conferences simultaneously, in unclassified or via secure, classified connections.UNITED STATES ARMY, Active Duty OfficerIT Security Manager, Fort Riley, KS and Afghanistan 2011 2013Directed 10 Soldiers working in Computer Network Defense / Communications Security for classified communications / Policy and Regulation development and enforcement.Exceeded expectations for Information Assurance portion of Inspector General (IG) team inspections throughout Eastern Region of 8.9K Soldiers for area the size of Virginia, including delivering regular briefings of results to general officers.Surpassed expectations on all Department of Defense Information Assurance inspections for Division and subordinate units, analyzing all 150 items on DOD-provided checklists, ensuring 1st Infantry Division was compliant in every detail, inspecting outlying bases on a monthly basis.UNITED STATES ARMY, Active Duty OfficerIT Quality Assurance, Fort Leavenworth, KS 2009 2011Ensured manufacturers met Army requirements in development and deployment to entire Army of the Global Command and Control System Army (GCCS-A).Hand-picked to train and observe Company and Battalion testing of latest version of Command-Post of the Future (CPOF) at National Training Center (NTC) in 2010, supporting unit about to deploy due to recent return from Communications position in Iraq.UNITED STATES ARMY, Active Duty OfficerIT Support Services Manager, Hawaii & Iraq 2006 2009Led 6 Brigade computer helpdesk Soldiers, and 2 Server Administrators with distinction for several hundred systems to support all helicopter and fixed-wing missions in northern Iraq.Designated to support Brigade Communications Officer including briefs to Brigade Commander (Colonel) and staff, as Captain, alternating on daily basis with superior officer (Major), presenting daily update to Colonel, improving briefing skills and freeing his time to address other issues.Selected to assist Observer / Controller (O/C) team at NTC one month, ensuring Brigade S6 and section were successfully trained prior to deployment, utilizing expertise gained from recent Communications position in Iraq.Assisted in setting up Army aviation combat simulator and transferring map files and Command and Control systems, facilitating training preparing 25th ID aviators in preparation for deployment to Iraq.Coordinated, in conjunction with Brigade Simulations Officer, Satellite Transportable Terminal (STT) training for Brigade and Battalion S6 sections, preparing Soldiers to operate new satellite connection equipment to support training exercises of infantry and artillery, as well as in real-life, non-training environments in Iraq.Administered and managed units Microsoft Sharepoint pages and trained Brigade and Battalion staff on proper Knowledge Management techniques, allowing Soldiers throughout Brigade and subordinate Battalions and Companies to use and access Document Libraries and Calendars in classified and unclassified networks.UNITED STATES ARMY, Active Duty OfficerCompany Commander, Aberdeen Proving Grounds, MD 2003 2005Earned Armys Meritorious Service Medal, commanding an Advanced Individual Training (AIT) company with distinction.Commanded a company consisting of 1 Lieutenant, 1 First Sergeant, 1 Supply Sergeant, 7 Drill Sergeants and 150+ eager young privates preparing to serve in Iraq as Wheel-Vehicle Mechanics.Won best company streamer in both Battalion and Brigade competitions 13 consecutive months for best trained company, demonstrating highest morale and readiness.Maintained highest retention rate in entire organization due to constant motivational interaction with Soldiers.UNITED STATES ARMY, Active Duty OfficerField Artillery / Maintenance Platoon Leader, Germany 1999 2002Led field artillery Fire Support Team (FiST) and Forward Support maintenance platoon in numerous training exercises and rotations in Baumholder, Grafenwoehr and Hohenfels Germany.EDUCATION & PROFESSIONAL DEVELOPMENTMaster of Science in Administration (MSA), Central Michigan University, Fort Leavenworth, KSBachelor of Arts (BA), History & Military Science, Western Kentucky University, Bowling Green, KYCommand and General Staff College (CGSC), Fort Leavenworth, KSFunctional Area 53 (Information Systems Management) School, Fort Gordon, GACombined Logistics Officers Advanced Course (CLOAC), Fort Lee, VAITIL version 4SKILLSStrong written and verbal communications skills: ability to present and communicate in a professional, positive, and courteous manner, building internal and external relationships.Strong knowledge of production management.Able to work hours beyond the normal workday as required by the business cycle, customer volume of business, and specific sales efforts underway.Emotional Intelligence Self-aware, having strong interpersonal skills, adaptable, and able to collaborate with all levels from production employees to management level.Results Oriented Sound planning skills: daily executing against respective action plans, and daily meeting or exceeding target in a timely and cost effective manner.Demonstrated ability to provide direction, develop and lead a team, provide strategic direction, and inspire the team to achieve key goals in a timely and cost effective manner. Ability to apply problem solving techniques.Ability to provide clear and concise verbal instructions along with the ability to listen and ask questions to understand points made by others.Mathematical skills and mechanical abilities to diagnose and solve problems.Demonstrated pattern of positive attitude, strong work ethic, and dedication.Proficiency with manufacturing database systems software, Skype, Sametime, Slack, Notes, Workable, Box, SharePoint, MS Office: Outlook, Word, Excel, PowerPoint, Access, OneNote; proficient on either MacBook or PC-Windows, and SAP.Proactive problem solving techniques.Ability to apply effective time management and self-management skills.Possess thorough, organized and detail-oriented approach to work. Sound planning skills, knowing how to execute against respective action plans.Valid drivers license and ability to travel.Ability to speak and understand Spanish.ARMY AWARDSMeritorious Service MedalArmy Commendation MedalArmy Achievement MedalNational Defense Service MedalKosovo Campaign MedalAfghanistan Campaign MedalIraq Campaign MedalGlobal War on Terrorism Service MedalArmy Service RibbonOverseas Service RibbonNATO Medal |
