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Title Customer Service Office Administrator
Target Location US-OH-Cleveland
Email Available with paid plan
Phone Available with paid plan
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..Middleburg Hts, OH Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLE.Candidate's Name
PROFESSIONALSUMMARYPersonable Office Administrator with 4 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating an upbeat work environment. SKILLS Memo Preparation Customer ServiceManagement Correspondence andOffice Documents Inbound Phone CallHandling Report Preparation andAnalysis Copying and Scanning Inquiry Requests Managing Office SupplyInventory Write ReportsWORK HISTORY OFFICE ADMINISTRATOR 07/2019 to 05/2023 Parma-South Presbyterian Church, Parma Heights, Ohio Interacted with customers by phone, email, or in-person to provide information. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Maintained electronic and paper filing systems for easy retrieval of information. Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions. Tracked office supplies and restocked low items to keep team members on-task and productive. Edited documents to improve accuracy of language, flow, and readability. Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events. Maintained professional demeanor by staying calm when addressing unhappy or angry customers...CERTIFIED DENTAL ANESTHESIA ASSISTANT 11/2005 to 09/2013 Case Western Reserve University, Cleveland, OH Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings. Explained treatment procedures and instructed patients on home care guidelines. Took dental images following strict patient protection rules, applying lead aprons. Documented patient dental health information, medical history, and vital signs for future reference. Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants. Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads. Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support. Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies. Successfully assisted the Oral Surgeons and dental students by performing four-handed dentistry and other chair-side duties. Educated patients by giving oral hygiene, plaque control, and postoperative instructions. Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices. Prepared and arranged instruments, medications, and required materials for dental procedures. Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety. Sterilized rooms and prepped equipment and instruments for 24 procedures daily. EDUCATION Saginaw Valley State University, Saginaw, MI Music Education, Psychology minorRemington CollegeDental Assistant, 07/2004Salutatorian

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