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Title Customer Service Data Entry
Target Location US-MS-Jackson
Email Available with paid plan
Phone Available with paid plan
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Jackson, MSEMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective is to utilize my skills and experience to apply to the position in which applying. Also, to complete all tasks assigned to do and do that tasks in a timely fashion.#readytoworkAuthorized to work in the US for any employerWork ExperienceUnit SecretaryThe Orchard Retirement Home - Ridgeland, MSJune 2016 to PresentFax, make calls to doctors and pharmacies. I also work the floor as CNA. File paperwork for the nurse. Make sure all supplies are ordered. Make sure all nurses and CNAS chart in the books at the end of the day. Answer incoming calls as well. Also worked the Reception/Front Office throughout my employment.Claims SpecialistXerox / Conduent - Ridgeland, MSJuly 2014 to February 2016Processed Medicaid and Medicare claims. Had to research the diagnosis codes and procedure codes for accuracy. Made calls to Doctors Offices,Clinics and patients for confirmation on visits and to confirm other vital information to proceed with the payment from Medicaid and Medicare. EducationMedical Billing and Coding and Insurance Certification in Office Administration Stratford Career Institute - Stratford, CTJanuary 2011 to May 2013High schoolMadison Central H.S - Madison, MSAugust 1996 to June 1999Skills Excellent with all office equipment (4 years) Billing (1 year) Training (3 years) Receptionist (1 year) Microsoft Office (4 years) All office equipment (4 years) Microsoft Excel (4 years) Filing (3 years) Sales (Less than 1 year) Scheduling (2 years) Scheduling Sales Medical Coding (2 years) Office Administration (3 years) Insurance Verification (2 years) Medical Coding (2 years) Medical Office Experience (Less than 1 year) Office Administration (2 years) HIPAA (2 years) Medical Billing Medical Records EMR Systems Medical Terminology ICD-10 Microsoft Office (6 years) Office Experience Administrative Experience 10 Key Calculator CPT Coding ICD-9 QuickBooks Clerical Experience Medical Scheduling Transcription Data entry Medical Receptionist Vital Signs ICD Coding Order Entry Phone Etiquette CleaningAssessmentsPersonality: Customer Service Fit  ProficientDecember 2019Assesses personality traits that result in high-quality customer service. Full results: ProficientElectronic Medical Records: Best Practices  Completed December 2019Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: CompletedFront Desk Agent (Hotel)  CompletedSeptember 2019Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: CompletedAdministrative Assistant  CompletedAugust 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: CompletedVerbal Communication  FamiliarDecember 2019Speaking clearly, correctly, and concisely.Full results: FamiliarElectronic Medical Records: Best Practices  Completed March 2020Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: CompletedCustomer Focus & Orientation  ProficientDecember 2019Responding to customer situations with sensitivity. Full results: ProficientWorking with MS Word Documents  CompletedDecember 2019Knowledge of various Microsoft Word features, functions, and techniques. Full results: CompletedAdministrative Support  CompletedApril 2020Using basic scheduling and organizational skills in an office setting. Full results: CompletedFront Desk Agent (Hotel)  CompletedSeptember 2019Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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