| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Helen drColumbus, Ga Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsAdvanced Excel, tech-forward, digital operations, customer relationship management, team-oriented, computer software, conversational Spanish, multi-task, promptly solving problems, memorized over 55 company systems.ExperienceJuly 2022 - PRESENTCigna Healthcare - Customer Service Advocacy/ IT Support Provided customer support with a professional, friendly, and patient attitude. Checked eligibility along with source systems discrepancies.. Listened, diagnosed, and resolved technical issues guiding users through solutions step-by-step such as trouble shooting, creating tech central tickets for unresolved issues, document calls, etc. Politely addressed any customer's complaints, escalating to management when necessary. April 2022 - June 2022Cheddars - Server Served lunch and dinner to 50-100 customers per shift at a national chain restaurant. Memorized over 30 menu items and specials to give customized recommendations to guests. Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time Warmly greeted new and returning customers and developed relationships. September 2021 - March 2021Burlington - Cashier Maintained a clean, organized inventory and curated seasonal clothing and accessories displays. Anticipated customer needs and provided them with high-quality service. Handled POS system transactions which included credit, cash, exchanges, returns, and refunds to ensure accurate cash flow.Education2Highschool Diploma |
