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Click here or scroll down to respond to this candidateCandidate's Name
Silver Spring, MD Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYA highly driven, analytical, and results-oriented Business & Operations Management Professional with excellent qualifications in sales, staff training and development, marketing campaign management, and business development. Proven background creating and implementing innovative marketing strategies to drive company bottom line and market presence with a focus on increasing consumer engagement and revenue growth. Inspires collaboration and excellence company-wide through strong interpersonal relationship building, leading training of staff and demonstrating a tireless work ethic and commitment to success to drive growth.SKILLS & COMPETENCIESStrategic PlanningBusiness DevelopmentMarket Research & AnalysisClient RelationsOperations ManagementFinancial Budget OversightMicrosoft Office SuiteQuickBooks AccountingWordPerfect & Calyx PointWORK EXPERIENCEMortgage America Bankers, LLC Kensington, MD 1994 - PresentOwner / Chief Executive OfficerEstablished and built this mortgage company from the ground up that now operates in seven statesResponsible for overseeing all daily business operations including marketing strategy, business development and sales, financial services, and accounting function to ensure financial stability and profitabilityDesign all client intake strategies including analyzing client financial information, processing loan applications, and executing loan underwriting and closings in collaboration with financial institutionsProcess FHA, VA, commercial, and conventional loans while maintaining current knowledge of their guidelinesSpearheaded the initiative to acquire licenses in five additional states, driving monthly loan volume from $2M to $15M, growing staff from 2 to 53 employees, increasing revenue by over $325,000 per month, and adding 10% to bottom lineSuccessfully expanded company exposure through the development of innovative marketing materials and electronic media strategies including the company's marketing brochure and newspaper advertisements to increase engagementMaintain industry relationships by networking at buyers' seminars and appearances on radio programsDirect, train, and motivate a team of 15+ Mortgage Bankers, conducting monthly training classes to address any questions and issues while continuously providing feedback to heighten staff morale and productivityInstrumental in the design and development of all training curriculum and materials for new hire orientation and training with a track record of guiding the teams skill set growth and professional developmentBuild and maintain strong relationships with over 100 lending institutions, ensuring optimal financing rates for clienteleUtilize positive, upbeat management approach to ensure Loan Officers remained focused on meeting all monthly goalsNeiman Marcus Department Store Washington, D.C. 1992 - 1994Senior Sales AssociateChosen by the Men's Department of this luxury specialty retail department store to provide exceptional customer service including assisting with clothing selections, advising on styles and fashions, and resolving any issuesConsistently met or exceeded all sales goals, generating at least $2,000 in daily sales and surpassing established metricsRecognized for bottom line contributions and consistently ranking in top five in sales, receiving Salesman of the Month on numerous occasions for strong sales performance and leadershipEDUCATION & SPECIALIZED TRAININGReal Estate License CompletedLoan Officer License, State of MarylandLoan Officer License, State of North CarolinaFinancial Strategies 2004 - PresentContinual Real Estate, Loan Officer, & Brokers ClassesUniversity of The District of Columbia Washington, D.C. 1993 - 1994Pursued Degree in Real EstateDelaware State University Dover, DE 1990 - 1991Pursued Degree in Business Administration |
