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| | Click here or scroll down to respond to this candidateCandidate's Name
Gonzales, LA Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYEfficient Closing Specialist offering many years of hands-on experience facilitating closings and disbursements for governmental project funding. Proficient in gathering closing documentation, reviewing loans for accuracy and interfacing with external and internal clients. Responsive and friendly professional proficient in the Diaster Recovery and Customer Relations. Excellent multitasking, time management and organizational skills. SKILLS Collateral Value ChecksContract CloseoutsFamiliarity with GovernmentStandardsDigital ApplicationsCustomer Communication andConflict ResolutionSettlement StatementsPersonal Reference VerificationCustomer Accounts ManagementClosing DocumentationFederal Statutes ComplianceWORK HISTORY PUBLIC ASSISTANT CLOSE OUT SPECIALIST 02/2022 to CURRENT HGI ENTERPRISES New Orleans, LAAssisting the state of Louisiana with PA closeoutReconciling final claims on behalf of the applicant within the guidelines of the state of LouisianaCreating RRF packets including the invoices and proof of payment. Insuring that the applicant has followed rules and regulations of the Robert T. Stafford Act in accordance with FEMA regulations and protocol. Review all contracts and procurements to insure they are within Federal and FEMA guidelines.Process PWs to make sure that all work is approved within the scope of work.Request outstanding documents needed to complete the process from the applicant and proceed within the process.CONTACT TRACER 07/2020 to 12/2021HUB Enterprises Inc. Lafayette, LAContacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.Helped vulnerable individuals navigate complex healthcare system. Targeted specific community groups with wellness and disease management information.Developed and implemented opportunities to educate community residents concerning symptoms, infectious periods and treatments. TAC COORDINATOR 02/2019 to 04/2019FLUOR/TRS Houston, TxGathered and organized materials to support operations. Received and responded to customer requests via letters, emails, and telephone callsEntered data, generated reports and produced tracking documents. Assist FEMA and TAC management with administration and staffing responsibilitiesDevelop and maintain work performance, lodging, and daily tracking spreadsheetsMonitor, maintain and submit time sheets, hour caps and overtime reports CASE MANAGER 01/2018 to 04/2018RESTORE LA/PLEXOS GROUP Baton Rouge, LAReview files to determine eligibility for program funding Worked closely with homeowners in obtaining required documents (i.e insurance, utilities, etc)Prepared files for second phase processing (grant petition, closing and management)Maintained line of communication with homeowners concerning the status of their file and provided resolutions to any obstacles and conflicts that may ariseCASE MANAGER/ASSISTANT TEAM LEADER 06/2010 to 01/2018 THE ROAD HOME PROGRAM/HAMMERMAN & GAINER Document Specialist AnalystConducted monthly and quarterly audits to insure all files retained documents required for the program (initial applications, proof of homeownership, power of attorney's, insurance verification, etc.) Maintained a spreadsheet and submitted reports to OCD on audit findings. Notified and worked with all Case Managers in document recovery of missed files.Fulfilled all subpoena request and tracked receipt and mail out of request. Annually purged Ineligible files and packaged them for our storage facility. Performed all duties required by state regulations. EDUCATION Master of Arts Religious Studies 05/2019 HOPE BIBLE INSTITUTE, Baton Rouge, LABachelor of Arts Theology 04/2016HOPE BIBLE INSTITUTE, Baton Rouge, LA |