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Street Address Chapel Thorne DriveC: PHONE NUMBER AVAILABLE EMAIL AVAILABLEBILINGUAL ENGLISH/ SPANISHSUMMARY: Dedicated self-starter with good communication & organizational skills.Successfully interacted with customers, vendors, production, sales, and management.COMPUTERS: Proficient with MS/DOS and various Windows operating systems; MS Word, MS Excel, Outlook, Act, Data Entry, and various call management applications. EXPERIENCE:2023 - 2023 Dearborn County Indiana - Administrator Assistant Paid all InvoicesUpdate System for New HireAssist People to the correct LocationAnswered Phone2013 DSV Air & Sea Logistics Coordinator Invoicing Shipping Orders Data Entry Document Preparer2011 - 2012 UnitedHealth Group -Administrative Support Services Call English / Spanish Study Participants and obtain answers regarding current health status. Document Study Participants information. Help out on Project, Letter Templates, Welcome Packets, UPS Shipments, Certificates and Excel Spreadsheet updates.2008 - 2011 Fifth Third Bank - Processor/Closer Accurately process applications. Communicate with the field to gather information needed to complete process. Assist underwriters with additional information and clarifications. Assist other processors & closers with their work. Handle escalated issues and rushes sent to me from manager. Give average number of total deals processed & closed in a month. 677 Closed deals per month. 500 Processed deals per month.2007 Resolve Staffing - Staffing Coordinator Extensive public relations work, dealing with all levels of employment. Self-motivated; able to organize, analyze and meet operational deadlines. Respond well in high-pressure atmosphere. Capable of handling a diversity of responsibilities simultaneously. 2006 Cashland / Cash America Corp. - Credit Collector Telephone collections of past due accounts. Informed customers in regard to their account status and payment options. Related typing and data entry. Successfully collected 100% of assigned accounts. 1994 2005 Wang Global / QualxServ, Tewksbury, MA - Project Manager Dealing with different accounts, billing the calls, putting spreadsheets together to send to the District Office. Communicate with clients, field engineers, and managers to ensure customer satisfaction. Prioritize contracted service escalation agreements for various clients, while ensuring products were delivered within the contracted status time with logistics. Provide reports for upper management on a daily basis. Train new personnel.EDUCATION:Adult Learning Center, Lawrence, MA: 1998 1999Certificate received in Personal Computers / Business Skills |