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DESIRE:HOlTEL Customer Service/HospitalityEXPERIENCE:Retail Customer Service (in-person & phone)Cash Handling / Cashier / Food ServiceHelp Desk (Problem Resolution & Ticketing)Computer Administration & OperationsHospitality/Customer Service (Food & Liquor Serv.) 7/2021 5/2022 SSA Group at Brookfield Zoo Brookfield, IL 60513Fulfillment Procurer Specialist 06/22/2021 07/11/2021 Nordstroms Oak Brook, IL 60523 (Temp Job for Annual Sale) Pharmacy Technician 01/13/2021 04/01/2021CVS/Caremark Pharmacy North Riverside, IL 60546 (Temp Job) Pharmacy Technician 02/24/2020 05/05/2020Jewel/Osco Pharmacy Clarendon Hills, IL 60514Pharmacy Technician Intern 09/09/2019 10/29/2019 Genoa Health @ Oak Street Clinic - Chicago, IL 60606 Computer Operations / System Administration 04/1996 - 11/2017 Lucent Bell Laboratories & IBM Global Services Naperville, IL Preparing Food (Outdoor Grill) / Preparing Liquor Drinks / Cashier Responsible for setting up, opening, upselling,closing and cleanup in Restaurants Sale of food and alcohol beverages Cash register / cash handlingAll Aspects of the Responsibilities of a Pharmacy Technician: Data Entry ( transcribing prescriptions intoOrder Entry and insuring 3rd party payment) Filling (retrieving medications, counting, andplacing in vials) Interacting With Customers (providing theirmedications insuring their satisfaction, cashier) Inventory Medications (checking for out-ofdates, placing newly arrived meds on shelves)Providing Computer Services for R&D Electrical Engineers and Software Developers Creating and Maintaining Digital Telephonic Switching Systems Live Customer Interaction (Help Desk TelephoneResponding, Ticketing, and Problem Resolution Responsibilities for SW/HW Installations & Upgrades, Backups & Restorals, 2nd Tier Problem Resolution Oracle DB AdminstrationEducation Morton College Cicero, IL Pharmacy Tech Certificate (91.5 %) North Central College - Naperville, IL Computer Science References Kathryn OBrien (SSA Group at Brookfield Zoo) PHONE NUMBER AVAILABLE Arturo Ortega (Genoa Healthcare P.M.) PHONE NUMBER AVAILABLE Michael Giammusso (Former Co-Worker) PHONE NUMBER AVAILABLE Contact473 Lake Bridge DriveOrmond Beach, FL 32174PHONE NUMBER AVAILABLE cellEMAIL AVAILABLESummary:I am in the Second Halfof my Career Life.First, AT&T Bell Labs:IT Admin &Team LeadNOW Customer Servicerecent experienceNordstroms, Pharm.Technician, and lastly,Food & Beverage atBROOKFIELD ZOOHospitality in a HOTELEnvironment is my goal.In 2022 I did a lot oftraveling and staying atmany different hotels inthe Chicago Area.Serving Hotel CustomersIs what I am most eagerand intend on doing.Strengths Work well as TeamPlayer & Indpndtly. Very Close AttentionTo Details Flexible Schedule Pressure / TimeConstrains Personable / Puctual |