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| | Click here or scroll down to respond to this candidateCandidate's Name
Pflugerville, TX Street Address
PHONE NUMBER AVAILABLE - MobileEMAIL AVAILABLEEducationKaplan University, AAS DegreeGPA 3.86Professional Experience06/20 Present - MatchMDCustomer Service Inbound calls for doctors, hospitals, nursing homes and patients Determine if doctor is to be paged Able to deal with upset/sick patients in a kind, sensitive manner02/17 06/18 Citi BankCustomer Service Rep III / Collections Inbound calls for people with Reverse Mortgages. Assisted customer with foreclosures, short sales, buy-outs and tax paying.10/12 11/14 Allergan, Inc.Sr. Consignment Coordinator / Collections Manage major Hospital Consignment accounts, medical centers and Doctors offices Proactively coordinated and performed inventories associated with consignment Reconcile, maintain and analyze inventory balances associated with consignment inventories, assignedwarehouses and with sales reps. Leverage Sales group accountability with routine follow-up and the confirmation of compliant processdesign and distribute meaningful monthly reports that provide accurate information regarding inventories. Document and sign-off on all write-offs. Researches and resolves discrepancies.4/11 08/12 FirstCare HealthPlansA/R Specialist / Collections Reconciliation of Accounts Receivables Customer Contact / Collections Resolving any discrepancies Billing / Invoicing TRS Teachers Retirement System (Very large account) Valley HMO/PPO Lubbock Chamber HMO Ensuring that all billing is done in a timely manner, all accounts are reconciled and customerhave all of their questions answered.05/05 03/11 Striker Systems, Round Rock, TXOffice Administrator / Contractor Responsible for obtaining new clients for Home Security Systems Obtained clients by lead or cold-calling Take & price orders, invoice service charges, ensure delivery, follow-up with customer Accounts Payable, Payroll, Human Resources Accounts Receivable, called every client who was past due on their account11/00 - 04/05 Celestica Austin, TexasFinance Administrator Payroll for over 100 employees on a bi-weekly basis; perm & temp Responsible for A/R. Got A/R from 63% to 96% current, Accounts Payable Monthly/Weekly reports on direct/indirect headcount hours Price orders and Invoice Service Charges Take orders off credit and price hold, verify all pricing against purchase orderProficient in MS Word, Excel, Lotus Notes, QuickBooks, Chrome, Outlook, DPS, FrontLine and other database programs and various other S/W |