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Title Patient Care Customer Service
Target Location US-SC-Rock Hill
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with 7+ years of healthcare industry experience who is able to coordinate workflows and communicate effectively with co-workers, patients and staff. Follows policies, procedures and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.State of South Carolina - Patient Care Assistant (PCA) - License # 105872.Manages time and prioritizes duties in fast-paced, multi-task environments.Fully capable of organizing large number of records and documents.Cerner Millennium EMR; Microsoft / MS Word.KEY QUALIFICATIONSMedical Billing CMS 1500 CMS 1450 (UB-04) EOBs Co-Payments Tricare Deductibles HIPAA ComplianceMeaningful Use Payment Posting Scheduling Medical Coding ICD-9 ICD-10 HCPCS CPTCenters for Medicare and Medicaid Electronic Health Records (EHR) Electronic Medical Records (EMR) GreenwayRevenue Cycle Management Insurance Verification Insurance Billing Procedures Insurance Claim ProcessingManaged Care (HMO, PPO, and POS) Government Payers Third Party Payers Workers CompensationPractice Management Medical Office Procedures Anatomy & Physiology Reimbursement MethodologiesFee Schedules Outpatient / Physician Inpatient / Facility Medical TerminologyEDUCATIONUltimate Medical Academy Associate of Science Degree in Medical Billing and Coding, 2019Aiken Technical College - Graniteville, SC Patient Care Technician Program, 2012RELEVANT PROFESSIONAL EXPERIENCEPiedmont Medical Center - Rock Hill, SC 05/2015 - PresentPatient Care Assistant / Unit SecretaryWork with elderly, developmentally disabled, disabled patients required to have crisis prevention and intervention.Take vital signs and document activities and condition in Cerner Millennium EMR system.Answer phones and schedule follow up appoints for discharging patients.Organize paper work and maintain files.All Types of Care Home Care Assistance - Rock Hill, SC 11/2013 - 04/2015Home Health AideWorked with developmentally disabled and Alzheimers patients.Maintained a safe, secure and healthy environment.Assisted with activities of daily living - personal hygiene, mobility and feeding.Handled light housekeeping duties, monitored medications, prepared meals, and ran errands.National Home Care - Piedmont, SC 06/2012 - 12/2012Home Health AideOversaw elderly, developmentally disabled, and physically disabled patients.Monitored vital signs and medication.Administered bedside and personal care, such as ambulation and personal hygiene assistance.Handled light housekeeping, prepared meals, and transported to locations outside the home and to doctor appointments.Private Duty Care - Beech Island, SC 02/2010 - 06/2012CaregiverCared for Alzheimers patient in patients home.Administered and monitored medications.Assisted with housekeeping and meal preparation.ADDITIONAL WORK EXPERIENCEAmick Farms - Batesburg, SC 08/2013 - 10/2013Assembly Line Worker / Cutting DepartmentRan and troubleshot production line machinery and performed minor repairs as needed.Responsible for quality control.Made equipment adjustments as necessary to produce product within specifications.

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