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| | Click here or scroll down to respond to this candidateERICKABURTONe: EMAIL AVAILABLEp: PHONE NUMBER AVAILABLEOBJECTIVECustomer Service Representative seeking a position that allows me to assist patients and or customers providing the best service ranging from insurance information to scheduling appointments. Having worked in the medical field for over 15 years I love being the first encounter representing a company very well.EDUCATIONGeneral StudiesJul 1998Dr. Martin Luther King, Jr High School Chicago,ILEDUCATIONMassage TherapyDec 2020Pacific College Of Health and Science Chicago, ILINTERESTSI really enjoy helping others in different spaces allowing them to have the best experience possible while I am a representative of an organization.EXPERIENCEHealthcare WorkerNov 2021 - Apr 2022Addus Home Healthcare 2333 W. 95th Streetaddus.comTraveled to the homes of clients that required minimum assistance. Duties included transportation to scheduled doctors appointments, pick up medications from pharmacy, help maintain cleanliness of the home, ran personal errands if need be.Customer Service Associate (CSA)Mar 2021 - Oct 2021KMT Healthfood Store 233 East 75th StreetProvided the public knowledge about herbs and supplements in a holistic setting. Maintained inventory, placed orders, cash handled, assisted customers over the phone regarding stock and shipments for delivery.Certified Pharmacy Technician (CPhT)Oct 2017 - Sep 2019Walgreens Pharmacy 5401 S. WenworthCustomer Service, cash handling, maintained inventory, resolved insurance claims, intake prescriptions from general public, assisted pharmacist to maintain workflow inside of the pharmacy.Certified Pharmacy Technician (CPhT)Jul 2010 - Jan 2016University of Chicago Hospitals Comers Children Hospital 57th and MarylandPrepared medical orders prescribed by physician for pediatric and adult patients. Assisted pharmacists in completion of scheduled orders throughout the units and delivered them to the patient units. Stock and maintained medication hubs (omnicell) as well as emergency crash carts. IV room trained where we would prepare intravenous orders for both pediatric and adult patients.Certified Pharmacy Technician (CPhT)Jul 2000 - Jun 2010Walgreens Pharmacy 55th Lake ParkAssisted Pharmacist with workflow preparing prescriptions ordered by physicians on site. Maintained inventory, cash handler, customer service, resolved insurance claims and issues. |