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PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONECPI University, Lake Mary, FLBachelor of Science in NursingUniversity of Maryland at College Park, College Park, MDBachelor of Science: Public and Community HealthPROFESSIONAL EXPERIENCEVillage Veranda, Lady Lake, FL September 2022- PresentExecutive Directorxecutive DirectorVillage Veranda - Lady Lake, FL October 2022 to PresentI have created an environment that helps to generate happiness and health. My NOI has been positive since I started at the community. I have reduced turnover and increased census.Develop and implement strategies aiming to promote the organizations mission and voiceCreate complete business plans for the attainment of goals and objectives set by the board of directorsBuild an effective team of leaders by providing guidance and coaching to subordinate managersEnsure adherence of the organizations daily activities and long-term plans to established policies and legal guidelinesDirect and oversee investments and fundraising effortsForge and maintain relations of trust with shareholders, partners and external authoritiesReview reports by subordinate managers to acquire understanding of the organizations financial and non-financial positionDevise remedial actions for any identified issues and conduct crisis management when necessaryGeneral ManagerGeneral ManagerCentral Florida Welding Supply - Tavares, FL January 2018 to PresentMy husband and I own a Welding Company. We have been expanding to different locations and enhancing our inventory. We started we just the two of us and have grown spatially, economically, products, gases and teem members. I run the operations, Human Resources, accounting, budgets, orders and Customer Care. We have tripled the business in two- years. I also do interCentral Florida Welding Supply, Tavares, FL January 2018- PresentGeneral ManagerCranes View Lodge, Clermont, FL August 2015- July 2016Executive DirectorIncreased census from 48 residents to 119 in four monthsMaintained a $4 million budgetReceived a 4.7/5 customer satisfaction survey up from 2.2/5Encore Assisted Living and Memory Care, Avalon Park, FL May 2014 December 2014Executive DirectorDeveloped all policies and procedures for operational functionalityDesigned handbooks for employees, residents and family membersCreated budget for pre-opening and multi-year projections to reach stabilization and maintain budgetLighthouse Senior Living, Ellicott City, MD April 2011 May 2014Executive DirectorIncreased revenue by 345% and occupancy by 134%Oversaw the startup of a Medicare Part B Rehabilitation ProgramKris-Leigh Assisted Living, Gambrills, MD October 2010 April 2011Executive DirectorCreated and managed a $1 million budgetReceived a Deficiency Free State Survey a first for this facilitySunrise Senior Living, Brighton Gardens of Towson, Towson, MD March 2007 February 2010Executive DirectorImproved occupancy and census Occupancy rate averaged 99%Received Highest Level of Customer Satisfaction / Employee Engagement in a Company sponsored Gallup survey Award given to 14 of 485 facilitiesProvided leadership and effective Employee Team Building events to optimize Sunrises Mission Statement Average Employee Retention above 91%Active Day, Medical Adult Day Care Center, Elkridge, MD October 2005 March 2007Executive Director/Area ManagerCreated daily routines for social workers, nurses, GNAs, program assistants, and Directors of Transportation and ActivitiesMarketed for increased census from 55% to 100%The Virginian, A Continuing Care Retirement Community, Fairfax, VA October 2004 October 2005Director of Wellness and Fitness for 350 BedsTaught memory, mental, and wellness classes; geriatric swim programIntroduced program for enhancing computer skills for residentsUniversity of Maryland and National Institutes of Health March 2002 September 2004GUSTO Research Study (Genes Underlying Strength Training adaptations in Older adults)Instructed and motivated elders in strength training exercises and protocolsPROFESSIONAL LICENSES and CERTIFICATIONSCORE Certification State of FloridaAssisted Living Manager License State of MarylandEmergency Action & Medical Tech CertificationAmerican Red Cross Adult CPR and First Aid CertifiedMedic-First Aid Rescue DiverCertified Food Safety ManagerOSHA Training CertificateCrowd Manager CertificationFire and Safety ManagerI-9 CertificationLegionella Water Technician CertificationCOOP CertifiedPROFESSIONAL ORGANIZATIONSLake Mary Nursing Student Association: President, 2016-2018CERA Community Education and Resource AffiliationHFAM Health Facilities Association of MDAlzheimers Association: Past Board Member, MDREFERENCES: Available upon request. |
