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Click here or scroll down to respond to this candidateCandidate's Name
Cell: PHONE NUMBER AVAILABLE, EMAIL AVAILABLEOBJECTIVEPursue a position in Customer Service.ACCOMPLISHMENTSInteracts with customers by phone, email, or in person and prepare orders or changes in service while performing clerical work as required by answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.Adjusts complaints concerning billing or service rendered, generates all related paperwork and necessary information required for customer work orders. Assure proper invoicing of accounts by verifying computer generated invoices for collections, billing, and adjustments.EMPLOYMENT EXPERIENCECustomer Service-Billing, Spectrum, Irving, TX 08/23-Present1.Provide customers with account information.2.Sale customers new lines of service.3.Assist customer in identifying and applying credits.Order Puller, Owens-minor, Lewisville, TX 08/2021-07/20221.Pulled orders using MHE.2.Located order location using the Jennifer voice system.Order puller/Quality Control- American Building Supply, Coppell, TX 07/2019-01/2020l. Hired on full time in 10/2019 and assigned to three primary routes for pulling and loading.2. Started in July/2019 as a Temp pulling orders for various routes using the order picker and regular forklift. I became QC in September/2019 where I checked all orders for correctness and quality of product. After trucks were loaded, I inspected the trucks to insure they were loaded properly by stop with proper product and location documented on the route primary load sheet.Inventory Control- Bed, Bath, & Beyond E-Commerce Center, Lewisville, TX 08/2018-05/20191.Performed cycle counts daily and double-checked shortages by auditing the locations that showed a variance from the system.2.Did random audits each day to correct inventory differences within the system.3.To ensure an updated system, we performed a percentage of manual counts monthly.Quality Control- Morrow Cabinets and Millwork, Lewisville, TX 02/2017-03/2018 1. Started on the sanding table where doors are prepared using power sanders.2. Moved to Quality Control Lead where sanded doors were inspected for quality and final preparation for installment of the hardware.Candidate's Name PHONE NUMBER AVAILABLE, EMAIL AVAILABLEMachine operator/Packer Bartush-Schnitzuis, Lewisville, TX 01/2012-03/2015l. Began as a packer in the cold room.2. Moved to machine operator and line set-up for high-speed hot food products production.Lead Material Handler, Intechra, Carrollton, TX 11/2004-05/20101.Refurbished and disassembled electronic equipment (mostly computers) for parts remarketing. Used various lift equipment along with power and hand tools to accomplish the job.2.Increased proficiency and output by clarifying goals and enforcing work instructions combined with performance monitoring systems that increased product recovery of disassembled products.3.Communicated with customers via email and phone; ordered materials for the warehouse needed for production and arranged for pickup of finished products.Customer Service PositionsFryes Electronic, Customer Service-Cashier 2009-2010Blue Green Timeshare, Customer Service-Appointment Setter 2008-2009Electronic Data Corporation, Acting Warehouse Manager, Lewisville, TX 2003-2004CompUSA, Customer Service-Sales, Plano, TX 1999-2000Education and MilitaryHigh School: Graduated James Kenan High School, Warsaw, NCCollege: Completed AA Degree, Eastfield College, Mesquite, TXUS Army: 6 Years w/Honorable Discharge |
