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Kittanning, PA- PHONE NUMBER AVAILABLE- EMAIL AVAILABLEExperienceVendor Operations Coordinator, Automation Research, Inc August 2020- Present Created quality assurance reports to track the operational efficiency of a third- party data processing team. Created reports to track statistical metrics of the individual performance of the team members Tracked the QA and stats reports week over week to advise leadership on training and communication needs. Consulted cross departmentally on proposed policy changes and their projected impact on efficiency and accuracy rates. Provided live and recorded onboarding and ever-boarding training for the team on operational policies.Senior Processor, Automation Research, Inc Processed applications across all departments of the companys portfolio. Learned and communicated the companys policy platforms for Processors. Review and advise on the work of trainee Processors. Team Lead, Salty Pork Bits November 2019- April 2020 Responsible for the restaurants inventory for food and beverage including monitoring changes and predicting future adjustments. Lead field events to market the butcher services and items. Front of the House Team Lead, Salty Pork Bits LLC at Larder June 2019- April 2020 June 2019- April 2020 Responsible for providing onboarding and ever boarding training for front the house staff. Provided account management and operational analysis for new and existing customers who contracted large event and catering services.Lead Server, Salty Pork Bits LLC at Morcilla January 2017-June 2019 Responsible for onboarding and ever-boarding for new servers. Provided a fine dining dinner experience for guests. Server, Salty Pork Bits LLC at Cure September 2016-March 2019 Provided a fine dining dinner experience for guests. Responsible for onboarding training for new servers. EducationSewanee: The University of the South, (Monteagle, TN) May 2016 Bachelors degree in environmental studies. |