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Phone PHONE NUMBER AVAILABLE E-mail - EMAIL AVAILABLE Work ExperienceAdministrative Assistant II - Dicks Sporting Goods, Coraopolis, PA April 2022 -January 202340-50 Hours / Week Performs administrative duties requiring experience, skill, and knowledge of organization policies and practices Serves as an effective administrative partner to support Technology leadership at the Vice President level Serves as teammate within the Technology administrative team, working together to support the departments business objectives Provide assistance in managing and organizing calendars, scheduling meetings, preparing correspondence and reports, travel arrangements, expense reporting and invoice processing Planning and executing team events and assisting with department-wide Tech events Schedule and coordinate external and internal meetings and working sessions Screen telephone calls and email correspondence Receives and directs visitors as needed Assist with new hire onboarding process and scheduling including ordering equipment Organize travel itineraries and coordinates related arrangements Draft routine and non-routine correspondence, memoranda, reports, etc Support Technology administrative team as backup as needed; other assigned projects as neededOffice Manager APA Exposition Services, Pittsburgh, PA August 2015 - October 201742.5 Hours / Week All Office Management and Receptionist duties Serve as the main point of contact for all customers and all events Provide superior customer service when dealing with other companies and customers Receive and review all RFPs (Request For Proposal) with the owner Create and process all quotations for customer requests Maintain full company schedule for all jobsIncludes meeting with all departments to keep all employees on task for each eventCreating event pull sheets for items required for deliveryVerifying that all inventory is returned from each event Create exhibitor packets for all large eventsAnswer all customer questions regarding event detailsCollect all customer orders and paymentsVerify that all show freight received has the proper order paperwork provided for itContact customer if any required information is missingMaintain order spreadsheets to ease the delivery and set up processMail or E-mail all final receipts upon completion of each event In charge of accounts payable and receivable with all companies and brokers, including management of accounts sent to collections Assist in the management of the shipping and receiving department. o Receive freight and materials not requiring a forkliftComplete daily receiving manifest updatesSchedule all freight pickups for outbound materials Create Excel Spreadsheets and keep track of business documents Filing, Scanning, Emailing correspondence and other office duties as needed Operations Manager All American Events, Pittsburgh, PA August 2012 - August 201560+ Hours / Week General Office Management and Receptionist duties Order processing and inventory control Shipping and receiving of all items from daily ticket shipments to quality control of merchandise received. In charge of accounts payable and receivable with all companies and brokers Provide excellent customer service when dealing with other brokers and customers Manage Ebay accounts and sales as well as sales through other sites such as craigslist Create Excel Spreadsheets and keep track of business documents Manage and maintain purchasing software and price items being bought in to increase resale profitability Filing, Scanning, Emailing correspondence and other office duties as needed Managed the cleaning services for multiple offices Owners Assistant ADS Lighting and Staging, McKees Rocks, PA March 2010 - April 201240 Hours/Week Responsible for running payroll and handling customer quoting and billing In charge of accounts payable and receivable Traveled to job sites to help with the set up and tear down of lighting displays for events in and around Pittsburgh This position required outstanding customer service, patience, and endurance Required a strong ability to meet client expectations in a limited time frame while maintaining professionalismChiropractic Assistant Newman Chiropractic Center, Cranberry, PA May 2011 - August 201140 Hours/Week Greeting patients and handled all aspects of their visit from Account processing and maintaining of patient payments and insurance billing Maintained patient appointments and Doctors schedules Front office work such as filing, faxing, billing, computer, and telephone work Strong customer service skills were requiredFlight Attendant Delta Airlines, New York, NYMarch - November 2008Varying Schedule Safety and Customer Service were my primary duties as a Flight Attendant With this job I was able to handle any range of situations from customer issues to in-flight emergencies I was able to work with and meet the needs of all types of passengers from all cultures and backgrounds. Customer Service, Communication, and Problem Solving are three major skills I was able to apply to this position.Sales Associate G&G Rave, Pittsburgh, PAJune 2003 - September 200615-35 Hours/Week Customer Service; greet customers, answer any questions they might have and handle the needs of disgruntled customers, assisting them in solving any problems Sales; facilitate customers in finding desired styles and merchandise, offer options Run Registers, handle transactions and layaways, and assist with training new associatesEducationBachelor of Fine Arts2002 - 2007 Edinboro University of Pennsylvania Edinboro, PA Major in DrawingMinor in Art HistoryMember of the Drawing ClubApplicable StrengthsFast and Active LearnerCreative ThinkerAbility to MultitaskHighly OrganizedStrong Communication and Interpersonal SkillsStudied and Worked Abroad learning to Adapt to Diverse Environments Knowledgeable in Microsoft Office and other Computer Software Background in Research and Problem SolvingIndependent Investigations |